Saji Holidays

A nice space, very cool foyer area (we didn't have time to eat breakfast but it did look good). The toilet/shower area was slightly cramped and there was no good window view with our room, so better for a 2 night stay. The hotel was in a great location a couple of minutes walk away from Dotonbori canal.

The staff member who checked us in was very helpful and friendly.

Overall this place was great aside from the lack of cleanliness. Awesome location for visiting Universal (though not easy or cheap to get to places like Dotonbori), staff was lovely, and rooms are spacious. We loved having the in-room private onsen. It was very loud at night with kids running down the hallways when the park closed around 8-10, but that’s to be expected with the location. The main problems we had were there was an excess of mold in the shower, stains on the wall and curtains, general dust, and my skin was very itchy the whole time we stayed there. Don’t know if it was the sheets or if I have an allergy to something in the detergent or soap I’m not aware of! Overall, glad we stayed here but if it had been cleaner we would have been significantly more comfortable.

Location is good but room is too small

Excellent for a theme-park hotel and perfectly designed for families. Clean and spacious rooms with lovely views. Rooms, facilities and staff were all excellent. Downside: Stick to the standard buffet breakfast downstairs, as the "premium" buffet was really not worth it, in terms of variety and quality. We did not try the buffet dinner because of this impression from breakfast.