"Staff: very friendly. They are very responsive to my questions. I managed to ask for pick up service just several hours before my arrival. They are able to entertain my request.
At the property, staff is very friendly. I feel at home.
Location: the onsen hotel is near utsumi station. There is a free pick up service from the station.
A wonderful sea view from the room. Can walk along the coast anytime.
There are a lot of restaurants nearby. But we chose to dine in at the hotel.
Cleanliness and size : clean and spacious. The hotel probably spends a lot of money on the maintenance.
The hotel looks very grand but at the same time looks very ‘japanese’. I have been to many onsen hotels and I would say this one is the best at this reasonable price!
Highly recommended if you go to Nagoya "