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Reviews of Copthorne Hotel Manchester Salford Quays

4 out of 5
Copthorne Hotel Manchester Salford Quays
Clippers Quay, Salford Quays, Salford, England

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 1003 reviews" "
Rating 8 - Good. 349 out of 1003 reviews" "
Rating 6 - Okay. 150 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

8/10 Good

Nicola

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel lobby was lovely, bar was nice, friendly staff. Room was very dated, slightly shabby but spacious, bed was very comfortable, shower was good but again very dated, we personally think both bathroom & bedroom needs air con. Overall we would stay here again as everything we needed was in close proximity within walkinging distance, metro service & motorways.
Stayed 1 night in May 2024
Response from Ken Ellington on 20 May,2024
Hi Nicola,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Ken Ellington General Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel very friendly service great room great view will definitely go back
Stayed 1 night in May 2024
Response from Ken Ellington on 20 May,2024
Dear Chris,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Ken Ellington General Manager

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in May 2024
Response from Ken Ellington on 19 May,2024
Hi Lindsey,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Ken Ellington General Manager

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing specific. Generally satisfactory. No complaints.
Stayed 1 night in May 2024
Response from Ken Ellington on 19 May,2024
Hi Adrian,Thank you for taking the time to review your stay. Great to see you have enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards Raj SinghGeneral Manager

6/10 Okay

Sandra

Travelled with group
Disliked: Staff & service, property conditions & facilities
The hotel needs updating, no air conditioning in the room and the furniture was worn and looked tired. The shower next door was very loud made high pitch noise thought it was the fire alarm at first. I wouldn’t say it is a 4 star hotel I wouldn’t even say it was 3 star!
Stayed 1 night in May 2024
Response from Hassan Nazeim on 6 May,2024
Dear Ms. Sandra,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Hassan NazeimFront office Manager

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the night for proximity to Old Trafford. Very easy 15 min walk to/from stadium. Rooms got everything you need. Good breakfast. Plenty car parking which is free.
Stayed 1 night in Apr 2024
Response from Raj Singh on 28 Apr,2024
Hi Neil,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very tired decor/furniture in rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Ursula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly and helpful. Room was very clean and comfortable, though a little dated for the price.
Stayed 1 night in Feb 2024
Response from Raj Singh on 13 Apr,2024
Dear UrsulaThank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff and our breakfast offerings. Thank you also for your compliments on the bedroom.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SinghGeneral Manager

8/10 Good

Denise

Liked: Staff & service
Needs updating, decor and furniture a little tired.
Stayed 1 night in Apr 2024
Response from Raj Singh on 13 Apr,2024
Dear Denise,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Good

Adedotun, Ashtead

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Dinning area was small. Hot water ran out in the hot water dispenser. A lady had to come out with a bucket of hot water and pour it in. I was abit taken aback by that.
Stayed 1 night in Mar 2024

6/10 Okay

Lorraine

Stayed 6 nights in Mar 2024
Response from Raj Singh on 6 Apr,2024
Hi Lorraine,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Holly-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet stay! Parking was easy to get to. Lovely comfy beds for a great night sleep.
Stayed 1 night in Mar 2024
Response from Raj Singh on 29 Mar,2024
Hi Holly-Anne,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

4/10 Poor

Balbinder, Sully, Penarth

Business traveller
Disliked: Property conditions & facilities
Shower didn’t work and the cold tap didn’t work in bath.
Stayed 1 night in Mar 2024
Response from Raj Singh on 29 Mar,2024
Dear Balbinder,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

6/10 Okay

Alison

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel decor is quite old (looks as though it hasn't been refurbished since the 1980s); bathroom extractor fans don't work - clearly a known issue as they have signs reminding guests to keep the doors closed so the steam doesn't trigger the fire alarm) Restaurant menu is limited - same options available in the bar, I would have liked to see a fish option (not just meat & vegetarian dishes(
Stayed 1 night in Mar 2024
Response from Raj Singh on 26 Mar,2024
Dear Alison,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price Great view from room
Stayed 1 night in Mar 2024
Response from Raj on 2 Apr,2024
Dear Mr. Shaun,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Excellent

Alicita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small,cozy, close to old Trafford. Great breakfast and close to transportation
Stayed 4 nights in Mar 2024
Response from Raj Singh on 18 Mar,2024
Dear Ms.Alicita,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great transport links, nice staff and a good breakfast. All very reasonably priced. Recommended.
Stayed 2 nights in Mar 2024

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

ryan

Stayed 2 nights in Mar 2024

6/10 Okay

carol

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs refurbishing. Staff very friendly
Stayed 1 night in Feb 2024
Response from Raj Singh on 25 Feb,2024
Hi Carol,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 Okay

richard

Travelled with partner
Liked: Cleanliness, staff & service
This was an interesting area of Manchester over all and we enjoyed being able to comfortably walk to other areas of the Quay's. However, the hotel itself was a little shabby,certainly in need of an update in the rooms. The bar area was small and expensive with the constant annoying supermarket noise playing in the background. The parking was an added expense but convenient. Staff were friendly and helpful.
Stayed 1 night in Feb 2024
Response from Raj Singh on 22 Feb,2024
Hi richard,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

4/10 Poor

Balbinder, Sully, Penarth

Disliked: Staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Julie

Stayed 1 night in Feb 2024
Response from Sam kenny on 22 Feb,2024
Hi Julie,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

2/10 Terrible

Muhammad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience! Not staying here again
One of the worst experiences I’ve had as a frequent traveler, the website shows the new rooms however I was given a very old out dated room where the wash basin didn’t have a mixer, had two separate hot and cold taps and I’d either burn my hands or freeze my hands after using the taps. The bedrooms very very outdated, breakfast was very average for the price I paid. After I requested a room change the management did not followup and eventually I had to book another room in a different hotel with no refund. No shampoo or body wash provided.. Over all a bad experience not staying here again.
Stayed 2 nights in Feb 2024

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Raj Singh on 21 Feb,2024
Hi guest,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service
Awful Stay
Stayed here in the past and had a good experience, but this was different. The receptionist on check in was downright rude and unpleasant, making us feel very unwelcome. The room was clean, but the bathroom was dated. The shower only had one temperature- scolding hot- and the dial to change it was broken. Service in the bar was nice, but the food was terrible.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
OK but could use an update
Hotel was ok - a bit dated and could do with updating. Mattress not terribly comfortable and shower was a bit old-fashioned. We waited in the bar for someone to serve us, but despite ringing the bell noone turned up so we gave up. On the positive side, location was great - very handy for Media City and tram into the city. No problems parking and easily accessible from the motorway.
Stayed 1 night in Feb 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, room comfort
Ideal for what we beeded
It was ideal for what we needed we were there from 5pm till 10am so we could watch a gig in the O2 Victoria Warehouse
Stayed 1 night in Feb 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, we weren’t originally meant to stay here but were pleasantly surprised with the last minute availability. The staff were lovely too
Stayed 2 nights in Feb 2024

6/10 Okay

Geoff

Travelled with family
Disliked: Property conditions & facilities
Hotel was in a good location for transport links into Manchester and Salford Quays.Staff were friendly and the service was great.However the room was dated and the furniture was shabby.
Stayed 2 nights in Feb 2024
Response from Raj Singh on 13 Feb,2024
Hi Geoff,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The corridor and my room had a very distinct smell of damp. There was also a leak under the sink in the bathroom which meant I had to leave towels on the floor. On checkout the receptionist didn't ask if I enjoyed my stay. I don't feel this hotel deserves it's 4 star status at all.
Stayed 2 nights in Feb 2024
Response from Raj Singh on 13 Feb,2024
Dear guest,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

6/10 Okay

Andrew

For a 4* hotel, my room did not match my expectations. Curtains did not close properly, missing some curtain rings. The desk chair desperately needed re stuffing or replacing. Could only find 2 sockets. Cracked tiles in the bathroom, with others coming off the wall. Cold sink tap that needed extreme pressure to turn off. I can’t imagine when this room was last refurbished , the carpets & furniture looked very tired. Bed was very comfortable & staff very friendly.
Stayed 3 nights in Feb 2024
Response from Raj Singh on 13 Feb,2024
Dear Andrew,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Good

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
enjoyed our stay - near Manchester media city
Stayed 1 night in Feb 2024
Response from Raj Singh on 9 Feb,2024
Hi John,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The Hotel is very conveniently situated for the local tram services. The room was very clean with a comfortable bed (pillows were a little thin though). A great choice of items was available at breakfast. Will defintely stay here again.
Stayed 3 nights in Jan 2024
Response from Raj Singh on 9 Feb,2024
Dear Ian,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

8/10 Good

Angus

Liked: Cleanliness, property conditions & facilities
Good price for money
Stayed 1 night in Jan 2024
Response from Raj Singh on 9 Feb,2024
Hi Angus,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Teres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
My husband and I have had the most wonderful stay! The hotel was beautiful! The pictures don’t do it full credit. On the way to Manchester from Devon I was notified of a new job. As it’s in a college there was a lot of paperwork. As I didn’t have a printer, I went to reception & explained to Sam. He was so kind! He printed out the paperwork for me, stapled it together & when u went to thank him, I explained I was nervous about the job, he gave me the most supportive advice. The staff were all fantastic but I have to say in the time we spent, Sam was an absolute credit to the hotel! We used all the services & all the staff were great but Sam has a little place in my heart now. We will absolutely return. We had a room overlooking the Salford quays, it was all absolutely fantastic. Best place we’ve stayed in years. Gorgeous place, ideal area. Staff are outstanding ( especially Sam) had the best time.
Stayed 3 nights in Feb 2024
Response from Raj Singh on 9 Feb,2024
Dear guestThank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with Sam and he was delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Excellent

Maureen, Carlisle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming staff, efficient and speedy check-in.
Stayed 1 night in Feb 2024
Response from Raj Singh on 9 Feb,2024
Hi Maureen,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Dan

Stayed 1 night in Feb 2024
Response from Raj Singh on 9 Feb,2024
Hi DanThank you for taking the time to review your stay. Great to see you have enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Graham

Stayed 1 night in Feb 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel.
Decent enough hotel, reception area and restaurant were very nice and the bar was smart. Room decoration was perhaps a little tired but a very good quality bed and good sized room and bathroom. Two chairs to sit on. Had a waterfront view which paid-off for us since we like a view. There was a buffet breakfast with a huge variety, but the coffee could have been better, ingredients used were good quality, I prefer a proper sausage which I got. It is walkable to the Lowry. The staff at the hotel were lovely, really helpful and most polite. Would happily go there again.
Stayed 1 night in Feb 2024
Response from Raj Singh on 9 Feb,2024
Hi Brian,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Olatunji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I LOVE THE HOTEL SERVICE AND THE ENVIRONMENT
amazing
Stayed 1 night in Feb 2024
Response from Sam kenny on 9 Feb,2024
Hi Olatunji,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 Okay

Olugbenga A

Travelled with partner
Liked: Staff & service
Good location.
Stayed 1 night in Jan 2024
Response from Raj Singh on 3 Feb,2024
Dear Olugbenga AI hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral ManagerI hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

10/10 Excellent

DONALD

Stayed 2 nights in Jan 2024
Response from Raj Singh on 30 Jan,2024
Dear Donald ,Thank you for taking the time to review your stay. Great to see you have enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Didn’t expect much with it being so cheap but I was pleasantly surprised when we got in the room was spacious and clean with a view over the quay bed was very comfortable excellent value for it’s money would definitely stay again
Stayed 1 night in Jan 2024
Response from Sam kenny on 30 Jan,2024
Dear Matt,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

2/10 Terrible

Dagmara

Stayed 1 night in Jan 2024
Response from Raj Singh on 30 Jan,2024
Dear Dagmara,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and apologise that your experience was less than perfect. I would like to discuss your experience with you further, at your convenience please do contact me at the hotel.SincerelyRaj SinghGeneral Manager

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Great staff
Stayed 2 nights in Jan 2024
Response from Raj Singh on 28 Jan,2024
Hi JulieI hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Derek

Stayed 1 night in Jan 2024
Response from Raj Singh on 30 Jan,2024
Dear Derek,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Excellent

Amit

Stayed 3 nights in Jan 2024
Response from Sam kenny on 27 Jan,2024
Hi Amlt I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager