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Urban Stay Salzburg City

3.0 star property
Hotel in Salzburg, a short walk to Mirabell Palace

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Photo gallery for Urban Stay Salzburg City

1 bedroom, desk, iron/ironing board, free WiFi
Front of property
Lobby
1 bedroom, desk, iron/ironing board, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 11 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

1 bedroom, desk, iron/ironing board, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Rainerstr. 11, Salzburg, 5020

What's nearby

  • Mirabell Gardens - 5 min walk - 0.4 km
  • Mirabell Palace - 6 min walk - 0.6 km
  • Mozart's Birthplace - 14 min walk - 1.2 km
  • Salzburg Christmas Market - 15 min walk - 1.3 km
  • Salzburg Cathedral - 17 min walk - 1.4 km

Getting around

  • Salzburg Central Station - 7 min walk
  • Freilassing-Hofham S-Bahn - 11 min drive
  • Salzburg (SZG-W.A. Mozart) - 20 min drive

Restaurants

  • ‪Braurestaurant IMLAUER - ‬1 min walk
  • ‪Imlauer Sky - ‬1 min walk
  • ‪CUP&CINO Coffee House Salzburg - ‬1 min walk
  • ‪Subway - ‬3 min walk
  • ‪Etage 7 Sheraton Club Lounge - ‬3 min walk

About this property

Urban Stay Salzburg City

Hotel near Mirabell Palace
Located close to Salzburg Christmas Market, Urban Stay Salzburg City has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), a TV in reception and luggage storage
  • Concierge services, smoke-free property and tour/ticket information
  • A vending machine
Room features
All guest rooms at Urban Stay Salzburg City have amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site parking

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 1:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Urban Stay Salzburg City Hotel
Urban Stay Salzburg City Hotel
Urban Stay Salzburg City Salzburg
Urban Stay Salzburg City Hotel Salzburg

Frequently asked questions

Is Urban Stay Salzburg City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day.

How much is parking at Urban Stay Salzburg City?

Self-parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Urban Stay Salzburg City?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Urban Stay Salzburg City?

Checkout is at 11 AM.

Where is Urban Stay Salzburg City located?

Located in City Centre Salzburg, this hotel is within a 5-minute walk of Salzburg Congress Convention Center and Mirabell Palace. Mirabell Gardens and Salzburg Baroque Museum are also within 10 minutes. Salzburg Central Station is 7 minutes by foot and Salzburg (ZSB-Salzburg Central Train Station) is 8 minutes.

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Urban Stay Salzburg City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 251 reviews
Rating 8 - Good. 109 out of 251 reviews
Rating 6 - Okay. 44 out of 251 reviews
Rating 4 - Poor. 21 out of 251 reviews
Rating 2 - Terrible. 15 out of 251 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful large comfortable room. Clean and safe. Would stay again, thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center and historic areas. Classic room furnishings.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant rooms. Very accommodating staff. Happy to have been lent umbrella.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the train station and to several of the sights. It was easy to walk where we wanted to go. Although the hotel doesn't have dining, there are several excellent restaurants in the area.
Stayed 3 nights in May 2024

6/10 Okay

Christophe

Liked: Cleanliness, amenities
Very convenient at a non expensive starting point to visit Salzbourg
Stayed 1 night in Jul 2022

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay-easy access and room.was comfortable especially the beds and shower. Loved the proximity to Mirabell and place to recharge the Fortress. Nice reception service in the morning!
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for what you get
Stayed 1 night in Jun 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Our room was roomy and just fine. Location was very good. Be aware that there is no elevator. Our room on the 3rd floor was a bit of a jog--70 steps--but good exercise.
Stayed 3 nights in Jun 2024

8/10 Good

Ray

clean
Stayed 1 night in Mar 2024

10/10 Excellent

Russell

Liked: Amenities
Fantastic!! Clean !! Convenient!!
Stayed 2 nights in Nov 2023

2/10 Terrible

Green

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Very shabby No one on reception at check-in Rude receptionist when we checked out - so arrogant
Stayed 1 night in Aug 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodations were roomy and comfortable. There is no one at the desk at night. Our room was a 3 floor walk up, but it didn't bother us. The location was great, close to train/metro and old town.
Stayed 1 night in Nov 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for Xmas market & city experience. Can’t fault hotel except for the road noise - & I’m being really picky here! Impressed that could get in room earlier than check in time. Key collection process was painfree. Only staff we met was at checkout & very pleasant.
Stayed 1 night in Dec 2023

6/10 Okay

hans-juergen

Liked: Cleanliness, staff & service, property conditions & facilities
unfortunately was the window of our room towards the main street, which was very loud, even during the night. beside this, we liked the accommodation and would like to go again, if there is the chance to get a room, where the outside noise is not that terrible like this one.
Stayed 1 night in Sep 2023

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average 3* but adequate.

Average. stand up fan was a little battered but worked fine. Key entry worked well. Close to train lines noise noticable.
Stayed 2 nights in Jul 2022

10/10 Excellent

Maralyn

Liked: Staff & service, property conditions & facilities
This was an extremely basic hotel, bed, shower & shelf desk. However, I would recommend it. The staff are excellent. The cleaning staff make a lot of effort. Kettle & iron available at reception. Incredibly well located <10 minutes from train station & Mirabell Park. No air but fan in room. For a hotel on a limited budget this is excellent
Stayed 3 nights in Jun 2023

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
The room was nice, but the parking area is very tiny. The shower desperately needs to be maintained as the water was leaking somewhere under the shower and it was oozing up through the floor when you stepped on it. We had to lay towels down on the bathroom floor to keep our feet dry. The bathroom floor also made an ugly squishing sound. I can't even imagine the mold/damage underneath that floor. The area is very walkable - we didn't move our car once in the 3 days we were there. We just walked everywhere.
Stayed 3 nights in Oct 2024

2/10 Terrible

gerges

Disliked: Cleanliness, amenities, property conditions & facilities
l am 63 years old they gave me room in the top of the house they have no lift no breakfast no coffee machine not worth the money
Stayed 2 nights in Mar 2023

8/10 Good

Charles

Ok
Stayed 1 night in Jul 2022

10/10 Excellent

Jay Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room door and front door situation was complicated for our family because there was only one key and both doors had to be manually unlocked. Other than that, it wasnt a big problem, just a minor inconvenience.
Stayed 5 nights in Jun 2023

6/10 Okay

Daniel

Disliked: Staff & service

Good location, didn't love the vibe

Needed a simple stay somewhere before an early flight, and while the location was pretty convenient and nothing was explicitly wrong, it lacked the charm and polish I'd expect in that price range, and the unmanned reception desk from lunchtime onwards was more of an issue for me personally than I'd anticipated. Also as i tried to leave just after the receptionist arrived they stopped me to check I'd paid, and was initially doubtful when i said i had - which was a bit of a pain as i was rushing for a taxi. All in all, certainly not a terrible experience but I'd look for a 24 hour reception next time, and i have seen it in that price range in Salzburg before. But this is just personal preference
Stayed 1 night in May 2024

6/10 Okay

Clarence

Disliked: Property conditions & facilities, room comfort

Disappointing

We got allocated the top floor room - there was no elevator and having to carry luggages up 3 flight of stairs with no assistance, was definitely a feat. Then we had to carry everything down the next day. The doors were the traditional lock and key (only 1 key provided) so if someone else leaves, you either choose to NOT lock the door (or risk not being able to leave the room in an emergency) or having to climb down 3 flights of stairs to let your partner in. The condition of the room and toilet were also just mediocre. Would not stay more than as a transit hotel- even that was disappointing for the price we paid.
Stayed 1 night in Sep 2023

4/10 Poor

Larissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
BEDBUGS! When we arrived the room was just in okay cleanliness standards: the toilet seat was loose, shower head was coming off the wall and there were dust bunnies on the ground. We woke up after the first morning with little black spots on the sheets and my wife said that she saw a bug. The second morning we woke up and there were blood spots on the bedding, a few dead bedbugs, a bedbug running across the bead, and when my wife turned around there was one attached to her back. I looked between the bed and wall and it looked like they had poured a powdered insecticide along the edge of the bed. I told the receptionist at checkout and she was just like “oh no, have a good day”. They knew about the problem and shrugged it off. Not happy at all and now we have to treat everything before going home.
Stayed 2 nights in Jul 2022

8/10 Good

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren unerwarteter Weise echt richtig schön. Wir hatten eines in den oberen Etagen.
Stayed 1 night in Sep 2024

8/10 Good

Jan

Liked: Staff & service, amenities
Stayed 7 nights in Aug 2024