We were one of very few groups when we stayed due to time of year but the staff were nothing but accommodating regardless and upgraded our room on arrival. There was no one else using the sauna, steam room and Jacuzzi but was put on whenever requested, towels were refreshed constantly and everyone had a smile for us. We had a few different massages which were lovely and the food was great. We had a lovely few days relaxing here after an adventure filled trip, it was just what the doctor ordered.
We had our taxi and bus booked for us and on leaving our bus was put back an hour so they extended check out to make us more comfortable.
The resort is an hours drive from Nimh Binh. We had a check out of the town and what was open was lovely but not a ton was due to time of year again I expect but wasn't needed because the resort catered perfectly for our 2 days!