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Hostal Portal de Champey - Hostel

2.0 star property
This welcoming hostel in the city center serves delicious meals throughout the day while offering guests comfortable spaces to relax and unwind

Choose dates to view prices

Hostal Portal de Champey, in the city's heart, offers a garden, terrace, and free WiFi in public areas. The on-site restaurant serves breakfast, lunch, and dinner. After exploring, guests can relax with a drink at the bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Rollaway beds, bed sheets

Standard Double Room, 1 Double Bed, Private Bathroom

Highlights

Private bathroom
  • Garden view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Private Bathroom (1 Double and 1 Single Bed)

Rollaway beds, bed sheets

Standard Triple Room, Private Bathroom (1 Double and 1 Single Bed)

Highlights

Private bathroom
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room, Private Bathroom (1 Double and 1 Single Bed )

Rollaway beds, bed sheets

Standard Triple Room, Private Bathroom (1 Double and 1 Single Bed )

Highlights

Private bathroom
  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room, Private Bathroom (2 Single and 1 Bunk Bed)

Rollaway beds, bed sheets

Standard Quadruple Room, Private Bathroom (2 Single and 1 Bunk Bed)

8.0 out of 10
Very good
(2 reviews)

Highlights

Private bathroom
  • Garden view
  • 16 sq m
  • Sleeps 4
  • 1 Single Bunk Bed and 2 Single Beds

View all photos for Economy Double Room, 1 Double Bed, Shared Bathroom

Rollaway beds, bed sheets

Economy Double Room, 1 Double Bed, Shared Bathroom

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Shared Dormitory, Mixed Dorm, Shared Bathroom (4 Single Beds)

Rollaway beds, bed sheets

Economy Shared Dormitory, Mixed Dorm, Shared Bathroom (4 Single Beds)

  • Garden view
  • 16 sq m
  • Sleeps 4
  • 4 Single Beds
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About the area

San Agustin Lanquin is home to Hostal Portal de Champey - Hostel. San Agustin Parish is a local landmark, and the area's natural beauty can be seen at Semuc Champey Natural Monument and Parque Central de Lanquin. Visit our San Agustin Lanquin travel guide
View more Hostels in San Agustin Lanquin
Map
Semuc Champey, Lanquin Alta Verapaz, San Agustin Lanquin, Alta Verapaz

What's nearby

  • Parque Central de Lanquin
    2 min walk - 0.2 km
  • San Agustin Parish
    2 min walk - 0.2 km
  • Grutas de Lanquín
    5 min drive - 0.8 km
  • Lanquin Caves
    10 min drive - 3.9 km
  • Semuc Champey Natural Monument
    19 min drive - 8.4 km

Restaurants

  • Garage Pub
    2 min walk
  • Nel Pastel
    1 min walk
  • Tienda y Cafe El Pajal
    24 min drive
  • Kalula Restaurante
    2 min walk
  • Bar Y Restaurante Sol Y Luna
    1 min walk

About this property

Hostal Portal de Champey - Hostel

Property highlights
You can look forward to a terrace, a garden and dry cleaning/laundry services at Hostal Portal de Champey - Hostel. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), a free local area shuttle and 1 meeting room
  • Luggage storage, tour/ticket information and a front desk safe
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 6 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Ecotours

Family friendly

  • Free area shuttle
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 7.0 per night.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 6 per person
  • Rollaway bed fee: USD 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
There is no hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hostal Portal Champey Hostel San Agustin Lanquin
Hostal Portal Champey San Agustin Lanquin
al Champey Agustin nquin
Hostal Portal de Champey
Hostal Portal de Champey - Hostel San Agustin Lanquin

Frequently asked questions

Is Hostal Portal de Champey - Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Portal de Champey - Hostel?

Self-parking is free at this property.

What time is check-in at Hostal Portal de Champey - Hostel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Hostal Portal de Champey - Hostel?

Checkout is at 11:00 AM.

Where is Hostal Portal de Champey - Hostel located?

Situated in San Agustin Lanquin, this hostel is within a 5-minute walk of San Agustin Parish, Parque Central de Lanquin and Grutas de Lanquín. Lanquin Caves and K'an Ba Caves are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Portal de Champey - Hostel Reviews

8.4

Very good

8.6

Cleanliness

9.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 62 out of 125 reviews
Rating 8 - Good. 35 out of 125 reviews
Rating 6 - Okay. 19 out of 125 reviews
Rating 4 - Poor. 3 out of 125 reviews
Rating 2 - Terrible. 6 out of 125 reviews

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great service ! The place and room also great !
Stayed 2 nights in Jan 2026

8/10 Good

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
All staff were very helpful. I’m not rating with 5 stars just because the check in took long time, as well because the bathroom in the room smelled terrible. They should ad a lid on top of the shower’s drainage to avoid the return of those fetid odors. We put toilet paper to avoid keep smelling that. Besides that all was very good in price, amenities, the views and the quality of food and drinks
Stayed 2 nights in Jan 2026

10/10 Excellent

Valery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain it was good for the days I needed it and the close proximity to Sumec
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
This hostel is rustic and located right at the entrance to the state park. The staff was very friendly. You're only choice for food is the restaurant hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to Semuc rivers and caves … wonderful
Stayed 2 nights in Mar 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inside the jungle with the local people

If you want to have a local experience and get to know the local indigenous people, I highly recommend El Portal. It is owned and run by people from the local community. It is right next to the river, the caves and the pools of Semuc Champey. So from your room you can just walk down the river and have a swim, while chatting with locals. All the staff are very friendly and are happy to help you with anything. Make sure to not confuse their silly humor with anything negative ;) We absolutely loved our experience here, after having seen other hostels in the area. Few things to take into consideration: 1. The restaurant is very nice. The food is not of the highest quality, but it is delicious and gets you through the day. 2. You are INSIDE the jungle. Don't be afraid of crawling things, you are in their territory. They dont hurt you. 3. The rooms can get quite hot. And there are no fans as the electricity is very limited (only available in the evenings). All in all, the price/ quality is just perfect. And I would love to come back! Go experience the local community, not the hippie backpacker hostels.
Stayed 3 nights in May 2025

2/10 Terrible

Willian

Disliked: Cleanliness, property conditions & facilities
I paid for a room with private Bathroom. The first room they took us was all dirty (not clean at all), then took us to another room and the doorknob I opened it with my finger that’s how bad the frame of the door is, broken window, big whole in the ceiling, the room floor have a crack in the middle of the room that goes through under the bed. Considering your in the mountains any insect could get in. Dirty Towels, no light or wifi as they say they have, old pillows & blankets, No water in the shower and sometimes comes a little and is just cold. don’t expect any warm water. They changed my room for the second time and there was no water in the shower. They take at least an hour to bring you a sandwich or a simple omelette. I would recommend to do the private room and shared bathroom or just the hostel sharing room with other tourists. Is not worth it to pay for the “private room with bathroom”. Employees are a bunch on immatures kids too that just talk and laugh so have patience and remember where you are. The pool, the view is amazing but don’t stay here Oasis looks like a better option. First time i give a bad reviews to a property and it is just because you can find yourself in the middle of nowhere without an option of finding transportation to leave.
Stayed 2 nights in Feb 2026

6/10 Okay

Jose

You have to pay for all, including the pool and other things, so it’s crazy
Stayed 3 nights in Feb 2026

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hostel in the middle of the forest
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
In very close proximity to park/river.
Stayed 1 night in Jul 2025

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place in Guatemala.
Stayed 1 night in Mar 2025

10/10 Excellent

Betsaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attitude of employees
Stayed 2 nights in Aug 2025

10/10 Excellent

Mayowa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect than is a super nice view and the staff is very nice.
Stayed 3 nights in Jul 2022

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convinient close to main attraction.
Stayed 2 nights in Jul 2024

6/10 Okay

Lia

Disliked: Staff & service, amenities
Beautiful location, staff could be nicer.

8/10 Good

Ixel

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Apr 2025

10/10 Excellent

Maribel

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place on the side of the river,no electricity but x the price can ask for more,plesant and enjoyable...thanks everyone ...
Stayed 1 night in Jul 2023

8/10 Good

Verboly

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the property and the staff, I did not like the fact that there’s no AC and the power is on from 6-10 pm we were in the dark in the morning and the bathroom was super dark and cold water only.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Phenomenal location and staff but no hot water

The location is excellent - less than a five minute walk to the entrance to Semuc Champey and less than a 10 minute walk to the cave. And the staff was outstanding - very friendly and helpful. And the pool was great. BUT you should know that there is no hot water and only 4 hours of electricity each day - from 6-10 pm. These things are mentioned in reviews but are not readily apparent from the listing. But we think the convenience of being so close to Semuc Champey was worth the inconveniences.
Stayed 2 nights in Jul 2022

2/10 Terrible

Negar

Disliked: Amenities
I was looking for a hotel in Lanquin and the title of this hotel gave the impression that it would be I. Lanquin … our tour started in Lanquin. This is in the dead of the park with no reception or places around to offer eating options etc . We would disconnect with our group and would have to take some thing like a Tuk Tuk for 20 minutes!! I tried calling or canceling right away when I saw the actual address on the booking ! But they have I reception and couldn’t connect!! So spooky! I don’t trust this place and didn’t go ! It’s deceptive a bit
Stayed 2 nights in Aug 2024

6/10 Okay

Jocelyn

Liked: Cleanliness
Disliked: Staff & service
The river view and excess was great. The pool was clean and amazing view. Things I didn’t love the food prices and choices. The shared shower we got was poorly taken care of with some strange smell. The staff were not helpful during check in and throughout the trip. One night our bartender took 6 shots within 20 or 30 minutes. He messed up our order and was forgetful. One thing I noticed was they would clean the floors often in the common area but not the dining tables after every guest was done eating. The bungalow was really nice I just wish they had mosquito nets since the bungalow was an open front. If you like to eat more traditional or local food for a normal price I suggest skipping their restaurant and walking up a small hill to eat at the entrance of champey. They have delicious hand made fresh tortillas and home made salsa.
Stayed 3 nights in Feb 2023

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait. Il faut comprendre que ces dans les montagnes du style jungle.
Stayed 2 nights in Mar 2026

10/10 Excellent

José Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, excepto que el trqnsporte de regreso no fue del todo comodo
Stayed 2 nights in Dec 2025

6/10 Okay

Jorge

Liked: Amenities
Deben mejorar, no nos dieron toallas, uno de los baños tenia problemas, hay luz por horarios, las duchas deben ser reemplazadas, porque estan en nal estado. El Hostel esta muy bien ubicado y tiene varias amenidades.
Stayed 1 night in Dec 2025