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Reviews of Hotel Lord Pierre

2.5 out of 5
Hotel Lord Pierre
Avenida Colombia # 1B-106, San Andrés

Reviews

6.0
Rating 10 - Excellent. 6 out of 39 reviews" "
Rating 8 - Good. 9 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 7 out of 39 reviews" "
Rating 2 - Terrible. 7 out of 39 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

John Paul Montes De, deland

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay again.
Stayed 2 nights in Nov 2023

4/10 Poor

Brian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed 4 nights in Oct 2023, the location is excellent but the property is very run down. They ran out of water twice, once while I was in the shower. The windows were dirty and don't close properly, the elevator does not work, there is no vent or window in the bathrooms, the doors use mechanical keys not cards, etc. My friend upgraded to a room with a balcony - there were 3 AC units on his balcony cranking out heat and noise. I'd guess the building is about 40 years old, and on its last legs before a major reno or demolition.
Stayed 4 nights in Oct 2023

10/10 Excellent

Victor, kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an access to the sea where you can find lots of fish. Although a little dated, the facilities are very good. Excellent breakfast.
Stayed 3 nights in Jul 2023
Response from Excellent on 8 Aug,2023
Thank you so much for your commments, we hope to see you again, best regards

2/10 Terrible

Gustavo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Saludos on 1 Jun,2023
Muchas gracias por su puntuación, esperamos poder servirle en una nueva oportunidad

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

4/10 Poor

Helena, Ottawa

Travelled with group
Liked: Cleanliness, staff & service
The location is amazing but the hotel is outdated. The food is horrible. The drinks are not really good. We experienced few issues during our stay. The toilet wasn’t flushing. There’s barely any hot water.
Stayed 3 nights in Mar 2019

8/10 Good

Fritz

Overview of Hotel Lord Pierre!
My family & I were very pleased with the staff at Hotel Lord Pierre! The hotel was well maintained, beautiful views. We were right in the center of everything!! Minor inconvenience, WiFi was slow, operating on 3G network. We walked in the downtown area, shopped without any worries. My family & I will return to Hotel Lord Pierre.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced. One pays location. Rooms large dated
Location is ideal but it needs some attention and spruce up. Staff extremely nice and has a good restaurant. Just very old and price is too high.
Stayed 1 night in Sep 2018

4/10 Poor

Juan, New Mexico

Disliked: Cleanliness, property conditions & facilities, room comfort
If location matter!
Old and in need of renovation. Rooms are crowed with beds, bathrooms are in very bad shape! Rooms look clean but they are not well clean especially in bathrooms with pubic hair and pee spots around toilet! Food is very standard nothing special, too repetitive! The sea pool by hotel is dirty with plastic and other trash inside. In general location is the only positive feature of this hotel. Customer attention is just basic nothing special!
Stayed 3 nights in Apr 2018

4/10 Poor

GR, Canada

Disliked: Room comfort
Great location, with issues
Very mixed impressions. Reserved 2 months in advance. 3 days prior to my trip the hotel's head office contact me from Bogota in Spanish that they couldn't charge my credit card and will cancel my reservation. There were no issues with the credit card. Going back and forth with Bogota in Spanish, finally they charge my card. I arrive to the hotel on the day of the check-in and I am being informed that there are NO rooms available. Beautiful, after and overnight flight even more so. They are happy to send me to a lower quality, nearby partner hotel, which I read many bad reviews about. I refuse. There is nothing they can do for me. I request to speak with the manager (Spanish - thank G'd I speak). Guess what: I have a room in 20 minutes. Wonderful, right? I get the noisiest room, overnight, I feel like I am trying to sleep in the middle of a dance floor of a night club. Manage to sleep with a pill and earplugs (I am a young man!) around 1:30am. Wake up by 6:30am due to street noise, traffic. The hotel is basic, clean, although lots of maintenance and upkeep needed. It is right on the water, which is a plus. I stayed at two hotels on this island. Both of them with major problems. Avoid this island if you wish to have a relaxed vacation with no stress and good sleep.

8/10 Good

Toddoqmafia, bogota, colombia

Liked: Cleanliness
Good location hotel with good view from some rooms
1. The location is perfect if you are looking for a mixture of beach, shopping and restaurants. 2. The hotel itself is undergoing construction near its lobby. The hotel has a pier, a small pool and direct access to the sea. 3. Double rooms are huge with 3 beds! Yes three. The condition are very runned down though. 4. It is expensive to what you"feel" at the hotel.

6/10 Okay

Claudia, Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Service was truly amazing, everyone was very nice. All included is worth it since everything around the island is really expensive now. It used to be affordable to eat out. The food was tasty but it wasn't buffet style, only the salads and dessert were but there would be a lady next to the meat of the day and she would give you only a small portion and not let you get seconds so you would always leave wanting more. I'm a small person I'm only 110 lbs and it was even small portions for me so I would just have to eat a lot of vegetables and rice. I didn't like feeling like there was portion control, not for the price we paid per night! Other than that the bathrooms are ok prob need some remodeling but the location of the hotel is truly perfect, right next to the beach and shopping area.

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Es una mentira nada de lo que muestran es real Aún sigo esperando mi reembolso
Stayed 3 nights in Apr 2024

10/10 Excellent

fabricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and service. i didn't like tho elevator not working.
Stayed 5 nights in Feb 2024
Response from Lord Pierre on 9 Apr,2024
Gracias por su comentario, estamos trabajando para mejorar

4/10 Poor

Jorge

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Lord Pierre on 18 Feb,2024
Gracias su puntuación, estamos trabajando para mejorar

6/10 Okay

Johnatan

Liked: Staff & service
Disliked: Cleanliness, room comfort
Frente al mar y tranquilo.
El baño no estaba limpio pero informamos y ya después quedó mejor. El resto estaba más organizado. La parte del muelle y bar muy bonita. La cama muy limpia.
Stayed 3 nights in Jan 2024
Response from Lord Pierre on 30 Jan,2024
Muchas gracias por sus observaciones, estamos trabajando para mejorar, saludos.

4/10 Poor

Jhon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Limpieza no era completa, ya que en el baño siempre quedaban residuos, el espejo nunca lo limpiaron, el piso siempre quedaba resbaloso o baboso en general de toda la habitación. La piscina solo fue habilitada de toda una semana un sólo día, el resto de días siempre en mantenimiento. En general para el costo si falta mantenimiento en todas las áreas.
Stayed 6 nights in Jan 2024
Response from Lord Pierre on 30 Jan,2024
Muchas gracias por sus observaciones, estamos trabajando para mejorar, saludos.

2/10 Terrible

Diego

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel más sucio de mi vida
La peor experiencia de mi vida el único Hotel sin agua de toda la isla de san Andrés, todo olía a feo, el hotel las habitaciones las toallas olían a perro mojado, HORRIBLE !!!! SIN AGUA UN HOTEL SIN AGUA
Stayed 1 night in Jan 2024
Response from Lord Pierre on 30 Jan,2024
Muchas gracias por sus observaciones, nos hubiera gustado escuchar su inconformidad durante su estadia para una adecuada solución. seguimos trabajando para mejorar, saludos.

8/10 Good

nohora

Stayed 1 night in Nov 2023

8/10 Good

Hector Hugo, Cosquin

Liked: Cleanliness, staff & service, property conditions & facilities
Si no les molesta la música de los pubs de abajo, es un excelente lugar centrico
Stayed 4 nights in Jun 2023
Response from Excelente puntaje on 28 Jun,2023
Muchas gracias por sus comentarios, esperamos poder servirle en otra oportunidad

6/10 Okay

MAURICIO

Liked: Cleanliness
Localizacao maravilhosa
Stayed 4 nights in Dec 2018

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel estragou a minha viagem
Olá, fui passar meu aniversário de namoro eu fui surpreendido com o pior hotel do mundo, me mudaram de quarto 3 vezes, os quartos apresentavam vários problemas, até que eles colocaram nos em um quarto um pouco pior, mais o ar condicionado parecia uma turbina de avião ligado, e mais umas vezes vocês não tem nenhum suporte internacional, quando eu chegar ao Brasil vou tomar providências cabíveis!!! Carlos
Stayed 3 nights in Oct 2018

8/10 Good

Jun, 東京

Liked: Staff & service
Stayed 2 nights in Aug 2018

8/10 Good

Isabela

Liked: Cleanliness, property conditions & facilities, room comfort
Avaliação Lord Pierre
O check-in aconteceu atrasado após ás 15 horas e colocaram nos em um quarto muito ruim, mas depois no outro dia bem cedo nos mudaram de quarto, porque reclamamos e estava bem melhor. Café da manhã deixa a desejar e desorganizado em relação ao consumo do frigobar. Tem água quente e o píer é ótimo ( área externa).

10/10 Excellent

Vitor, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Excelente
Hotel Excelente, quartos amplos e muito bem localizado, ao lado da melhor praia, bem proximo ao centro da vila. Não é um resort, é um hotel. Alimentação pouco variada porém saborosa. All inclusive não compensa pois tem poucas opções, as bebidas são baratas, podem ser compradas a parte.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok

2/10 Terrible

Roger, erechim - rs

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pessimo all inclusive
muito ruim o all inclusive, cerveja ruim, nao tinha barman pra fazer drinks, tudo improvisado, comida de terceira de bom soh a localização mas nao tem acesso a praia pelo hotel

6/10 Okay

Daniel, Bogota

Liked: Cleanliness, staff & service, room comfort
Buena ubicación y servicio. Instalaciones regulare
La ubicación del hotel es inmejorable para quien quiere estar en el centro de la ciudad y cerca e la playa. La atención es amable. Las instalaciones del hotel podrían mejorarse y actualizarse mucho. La calidad del servicio de comidas es regular y la variedad es limitada. Recomiendo no escoger un plan todo incluido.

6/10 Okay

agustin, Buenos Aires

Disliked: Cleanliness, property conditions & facilities
El all inclusive es mentira
El All Inclusive es una mentira total.... La ubicacion es excelente

8/10 Good

Carlos, Bucaramanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Hotel bueno bien localizado

8/10 Good

DUBIAN, MEDELIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
HOTEL EXCELENTE , LA COMIDA DELICIOSA, TODO MUY BIEN

6/10 Okay

Dudschi, Nürnberg

Liked: Cleanliness, room comfort
gutes Mittelklassehotel in Top Lage
Auf der Traumhaften Insel sind die Standards allgemein nicht mit anderen Top Hotels vergleichbar. Deshalb ist die Bewertung relativ zu sehen.Es verfügt über einen Charme vergangener Zeiten. Leider wird nur spanisch gesprochen. Beste Lage Strand, Shopping, Fortgehen alles in Schrittnähe. Direkter Zugang zum Meer! Transfer zu Johnny Cay direkt vor der Tür. Das Thema allinclusive ist hier wohl noch nicht angekommen. Selbst einfachste Getränke wie Cola!!! waren aus und man machte nicht die geringsten Anstalten neue zu organisieren. Jeden Tag war etwas anderes aus....

6/10 Okay

Fabio Medeiros, Medellin

Disliked: Cleanliness, staff & service
un poco caro por lo que ofrece
un todo incluido disfrazado... tiene muchas restriciones de horarios para tal y el bar del deck que es lo que más llama la atención para uno irse para alla, no está incluido... los drinks todo incluído del otro bar no son buenos... de resto muy bien! la atención, la ubicación muy buenos.