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The Donatello

3.5 star property
Travelers sip cocktails at the rooftop bar with city views, enjoy rejuvenating massages, and discover downtown shopping just steps from this Union Square retreat

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The Donatello near Union Square offers a true urban sanctuary. Guests can book aromatherapy or deep-tissue massages at the spa, enjoy meals at Zingari restaurant, connect with high-speed WiFi, and take in city panoramas from the rooftop terrace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Living area

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(181 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Premium bedding, down duvets, in-room safe, desk

Studio

  • Sleeps 4

View all photos for Accessible King Combo

Premium bedding, down duvets, in-room safe, desk

Accessible King Combo

  • Sleeps 2

View all photos for Accessible King Roll In

Premium bedding, down duvets, in-room safe, desk

Accessible King Roll In

  • Sleeps 2

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Exterior

Handlery Union Square Hotel

Union Square
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
8.8 out of 10, Excellent, 2,814 reviews
The price is S$192
includes taxes & fees
23 Jan - 24 Jan
Handlery Union Square Hotel
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About the area

In the entertainment district, The Donatello is in Union Square, a walkable area in San Francisco with great shopping. Palace Hotel and Ferry Building are notable landmarks, and travellers looking to shop may want to visit Union Square and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails and mountain biking.
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Map
501 Post St, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 5 min walk - 0.4 km
  • Palace Hotel - 10 min walk - 0.9 km
  • Moscone Convention Center - 14 min walk - 1.2 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 31 min drive

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Lost Cat Bar & Bites - ‬1 min walk
  • ‪Level III - ‬1 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪The Thonglor - ‬2 min walk

About this property

The Donatello

Hotel near Moscone Convention Center
Union Square and Palace Hotel are located near The Donatello, which provides a terrace, a bar and a gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Zingari, offers lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), express check-out and luggage storage
  • ATM/banking services, a lift and multilingual staff
  • A billiards/pool table, concierge services and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 94 rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Separate sitting areas, kitchenettes and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 1959
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 65 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

Is The Donatello pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Donatello?

Valet parking is available for USD 65 per night.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Donatello?

Checkout is at 10:00 AM.

Where is The Donatello located?

Located in Union Square, this hotel is within a 15-minute walk of Union Square, Palace Hotel and San Francisco Museum of Modern Art. Moscone Convention Center and Embarcadero Center are also within 1 mile (2 km). Powell St & Post St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

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Reviews

The Donatello Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 720 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms. Staff was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nyein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, so clean .. im be coming back again
Stayed 2 nights in Aug 2025

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming, clean, and nice rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very pleased with the hotels. The renovation is very clean and beautiful. The room is quiet, clean and has everything you need and even more. Thank you very much to the hotel management! The SPA is very small.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The nicest and accommodating staff. Have stayed here several times and continue coming back because of the excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Staff was incredibly helpful and pleasant. Nancy, the Donatello manager, was fantastic at resolving a reservation issue that we encountered.
Stayed 28 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the club lounge. Coffee and tea was available all day and until 10:30 pm. We would meet our friends there in the AM and plan our day. Some evenings they have a happy hour and that was nice too. The staff was wonderful, the place clean. Our only complaint was that they were having wifi problems so we were without it for a day or two. I would stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Travlale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so great that we extended our stay by 2 nights.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants. Friendly front desk staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shalin

Liked: Cleanliness, amenities, property conditions & facilities
Close to union square. Nice staff. Spacious rooms.
Stayed 4 nights in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Location

Fantastic location rooms are gorgeous the staff is amazing and the rooftop is amazing
Stayed 2 nights in Jan 2025

8/10 Good

Bannanje

Liked: Staff & service, property conditions & facilities
Great location , reasonable price, comfortable room
Stayed 2 nights in Dec 2023

10/10 Excellent

Raluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really nice hotel, close to everything I needed.
Stayed 4 nights in Mar 2024

10/10 Excellent

Aiyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, the restaurant has delicious food!
Stayed 3 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great STAFF Lovely rooms walking distance to all the shopping.
Stayed 2 nights in Dec 2023

10/10 Excellent

wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Very good Spa Close to good restaurants, China town Unfortunately, too many homeless few blocks away
Stayed 3 nights in Dec 2024

10/10 Excellent

Bryan

Nice hotel, things were clean and the staff was friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean, in a central location this is a great hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
The Donatello is a favorite stay for us when we visit San Francisco … it is conveniently located. It’s an easy walk from the BART/Muni station. The rooms are spacious and clean. But the reason why we keep coming back and back is because of the outstanding staff. They are friendly and helpful. They go out of their way to accommodate and assist.
Stayed 3 nights in May 2025

10/10 Excellent

andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high quality hotel with friendly staff and convenient location
Stayed 2 nights in Jun 2024

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Donatello in their remodeled rooms. They offered a lot of space, were clean and staff was friendly as well. The gym was small and the building is too small to provide breathtaking views from the rooftop terrace but this was not an issue for us
Stayed 3 nights in Apr 2025

10/10 Excellent

KULWANT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, Amenities , Services, People-friendly staff, more importantly!
Stayed 2 nights in Dec 2023