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The Donatello

3.5 star property
Hotel with a sauna, steps from Union Square

Choose dates to view prices

Photo gallery for The Donatello

Lobby
Living area
Property entrance
Lobby sitting area
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Living area

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(173 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
501 Post St, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • Moscone Convention Center - 14 min walk - 1.2 km
  • Oracle Park - 3 min drive - 2.5 km
  • Lombard Street - 3 min drive - 2.2 km
  • Pier 39 - 3 min drive - 2.9 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 31 min drive

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬2 min walk
  • ‪Cafe Mason - ‬3 min walk
  • ‪Redwood Room - ‬3 min walk
  • ‪Cocobang - ‬2 min walk

About this property

The Donatello

Hotel near Moscone Convention Center
Union Square and San Francisco Museum of Modern Art are located near The Donatello, which provides a terrace, a bar and a gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Zingari, offers lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), express check-out and luggage storage
  • Concierge services, a lift and smoke-free property
  • A porter/bellboy, meeting rooms and tour/ticket information
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 94 rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Separate sitting areas, kitchenettes and mini fridges

Languages

Chinese (Mandarin), English, Filipino, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 1959
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 57.0 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

Is The Donatello pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Donatello?

Valet parking is available for USD 57.0 per night.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Donatello?

Checkout is at 10:00 AM.

Where is The Donatello located?

Located in Union Square, this hotel is within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Bill Graham Civic Auditorium are also within 1 mile (2 km). Powell St & Post St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

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The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shalin

Liked: Cleanliness, amenities, property conditions & facilities
Close to union square. Nice staff. Spacious rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Travlale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so great that we extended our stay by 2 nights.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Donatello in their remodeled rooms. They offered a lot of space, were clean and staff was friendly as well. The gym was small and the building is too small to provide breathtaking views from the rooftop terrace but this was not an issue for us
Stayed 3 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Location

Fantastic location rooms are gorgeous the staff is amazing and the rooftop is amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & we felt very safe staying there. The night staff were fantastic. Very friendly & helpful. Bob was very patient & kind letting my nephew help with the luggage. I feel he went the extra mile for us. We appreciated his kindness. The day staff could take some tips from the night staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Very good Spa Close to good restaurants, China town Unfortunately, too many homeless few blocks away
Stayed 3 nights in Dec 2024

8/10 Good

Cristiane Aigner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of nice malls and transport; friendly staff; good cleanliness, although it would be better if all rooms were free of carpets.
Stayed 7 nights in Dec 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb
Stayed 3 nights in Nov 2024

8/10 Good

Don

Liked: Amenities
Thanks. Excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for a few days in SF
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 6 nights in Jul 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
Stayed 4 nights in May 2024

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice sized rooms with plenty of amenities. Club level lounge for morning coffee is very nice. Staff is extremely helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aiyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, the restaurant has delicious food!
Stayed 3 nights in May 2024

10/10 Excellent

andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high quality hotel with friendly staff and convenient location
Stayed 2 nights in Jun 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the King studio suite and it was wonderful. I like the amount of space we had.
Stayed 3 nights in Oct 2024

10/10 Excellent

ALLAN

Rooms were great, clean and well appointed. Sadly the surrounding sidewalks were not clean due to rough sleepers
Stayed 3 nights in Oct 2024

8/10 Good

Roxanne

Liked: Cleanliness, staff & service
Wonderful location in middle of union square. Can walk everywhere. Note: quite a few homeless in the area but no issues. Hotel was friendly, helpful and we encountered some initial problems with our room (heat and drain) but they quickly fixed by moving us to an equal room. The spa floor is beautiful. The valet and security are terrific and so friendly. Rooms are roomy and comfortable. Very nice stay. Note- they do a vacation resort sales pitch at checkin but not pushy if you aren’t interested, and great perks if you are.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is wonderful. Excellent staff, rooms are great, facilities were clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Raluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really nice hotel, close to everything I needed.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bryan

Nice hotel, things were clean and the staff was friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

KULWANT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities
Stayed 2 nights in Mar 2024