The Urban, in the heart of San Francisco, offers travelers a practical home base with in-room WiFi and an on-site deli. Guests appreciate the laundry facilities, luggage storage, and 24-hour front desk while exploring nearby Union Square and the San Francisco Museum of Modern Art.
Located in Union Square, a neighbourhood in San Francisco, The Urban is in a shopping district. The area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco, while San Francisco Museum of Modern Art and Walt Disney Family Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
507 Bush Street, San Francisco, CA, 94108
What's nearby
Union Square
3 min walk - 0.3 km
Moscone Convention Center
11 min walk - 1.0 km
Dragon's Gate
1 min walk - 0.0 km
450 Sutter Building
3 min walk - 0.3 km
Westin St Francis Hotel Glass Elevators
7 min walk - 0.6 km
Getting around
San Francisco Station
2 min drive
California St & Grant Ave Stop
3 min walk
San Francisco International Airport (SFO)
19 min drive
Restaurants
Starbucks
3 min walk
Chipotle Mexican Grill
2 min walk
Home Coffee Roasters - Chinatown
2 min walk
Taqueria Mana
3 min walk
Boba Guys
3 min walk
About this property
The Urban
Hotel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, The Urban provides laundry facilities, a snack bar/deli and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Smoke-free property, a vending machine and a TV in reception
A 24-hour front desk, luggage storage and ATM/banking services
Guest reviews give top marks for the helpful staff and location
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
1 building
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Mini-fridge
More
Desk
Free local calls
Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 7 and younger are not allowed at this property; all guests older than 7 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have any lifts
Children 7 years old and younger are not permitted at this property
Property is also known as
Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco
Frequently asked questions
Is The Urban pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at The Urban?
As of 1 May, 2026, prices found for a 1-night stay for 2 adults at The Urban on 14 May, 2026 start from S$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Urban?
The Urban doesn't offer parking.
What time is check-in at The Urban?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at The Urban?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is The Urban located?
Located in Union Square, this hotel is within a 5-minute walk of 450 Sutter Building and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. California St & Grant Ave Stop and Powell St & Bush St Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Urban Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 336 out of 974 reviews
10 - Excellent
336
Rating 8 - Good. 410 out of 974 reviews
8 - Good
410
Rating 6 - Okay. 128 out of 974 reviews
6 - Okay
128
Rating 4 - Poor. 60 out of 974 reviews
4 - Poor
60
Rating 2 - Terrible. 40 out of 974 reviews
2 - Terrible
40
Reviews
Verified
10/10 Excellent
Mei
8 Apr, 2026
Liked: Staff & service
the room and sharing space were always clean and the staffs were so kind:) the hotel is located in union square, which is convenient to go any place!
Loved how close it was to Chinatown, literally right next door. Although it is a dorm room kind of feel, with shared bathrooms located in the hallways, bathrooms and showers were never a problem because of how many there were and they were always clean. Staff is very friendly and always available 24/7 if you are out late.
Clean and simple room! Staff is very friendly! Love that everything is close by and that's probably the best part!
Very convenient store and restaurant nearby!
I stayed here during Super Bowl weekend and it was a grand surprise. The streets were very clean and no homeless people around. The room I stayed at was very clean. Bathrooms and shower clean as well. I stayed very close to Union square and a lot of options for food and shopping.
Great location. Nice staff. The rest was terrible. Broken showers. Uncomfortable beds. Weird smells. Windows that either do t shut or don’t open. Just really scummy overall.
I recently stayed at The Urban Hotel in San Francisco for two nights and overall had a decent experience.
When I first entered the room, there was a noticeable unpleasant smell. I opened the window before leaving for the day, and when I returned in the evening, the smell had reduced but was still present from time to time during my stay. I didn’t report it to the front desk during my stay, but I did mention it at checkout.
On a positive note, the front desk staff was friendly and helpful, which I appreciated.
Overall, this is a reasonable option for a short stay, but the room condition, especially the odor could be improved.
The Urban is in a great location, close to transit and many restaurants. I appreciated how clean the restrooms were and that they were always stocked with soap and paper towels. The common area was a nice bonus, with a microwave, coffee maker, cups, plasticware, and plates.
One issue during my four-day stay was the water temperature. It was mostly cold, and even after running it for the suggested 10 minutes, it only became lukewarm, and I didn’t want to waste water. The one evening I did shower, the water was still lukewarm. On my last day, however, there was hot water running from the sink in the room, so the issue may have been resolved or there may have been fewer guests showering that morning.
Accessing the building was another small inconvenience, as the key card does not open the main entrance and requires using an intercom to buzz you in or calling staff off site. Twice, no one responded right away; one evening another guest and I waited briefly before a man let us in. Late-night entry after 1:00 am was not an issue, and I did notice a security guard one morning.
Overall, I enjoyed my stay, and with hot water consistently available and key card access to the entrance, the experience would be even better. The Urban has many positives and great potential.
Tanaka
Stayed 4 nights in Apr 2026
Verified
8/10 Good
Shane
29 Aug, 2024
Liked: Cleanliness, staff & service
Very convenient place to stay. Basic accommodation but comfortable and well run with friendly helpful staff.