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La Capitana Old San Juan

3.0 star property
Hotel in San Juan, near Port of San Juan

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La Capitana sits in the heart of Old San Juan, offering travelers a memorable base for exploring the historic city. Guests can start their day with a freshly prepared breakfast before heading out to discover nearby attractions, all while staying connected with in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, Balcony, Ocean View

1 bedroom, individually decorated, individually furnished

Apartment, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Zen Atlantis Place

1 bedroom, individually decorated, individually furnished

Zen Atlantis Place

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
412 Calle Norzagaray, San Juan, San Juan, 00901

What's nearby

  • Castillo de San Cristobal - 1 min walk - 0.2 km
  • Calle Fortaleza - 3 min walk - 0.3 km
  • Port of San Juan - 6 min walk - 0.6 km
  • Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.6 km
  • San Juan Gate - 10 min walk - 0.9 km

Getting around

  • Sacred Heart Station - 9 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafe Mallorca - ‬4 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Mercado La Carreta - ‬4 min walk
  • ‪Caficultura - ‬4 min walk

About this property

La Capitana Old San Juan

Hotel near Port of San Juan
Near Pan American Pier, La Capitana Old San Juan provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), luggage storage and concierge services
  • Smoke-free property
Room features
All guest rooms are individually furnished, and include comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 20-inch flat-screen TVs with cable channels
  • Separate sitting areas, separate dining areas and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Is La Capitana Old San Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Capitana Old San Juan?

This property doesn't offer parking.

What time is check-in at La Capitana Old San Juan?

Check-in begins at 3:00 PM.

What time is check-out at La Capitana Old San Juan?

Checkout is at 11:00 AM.

Where is La Capitana Old San Juan located?

Located in Old San Juan, this hotel is within a 15-minute walk of Plaza de Colon and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).

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Reviews

La Capitana Old San Juan Reviews

6.6

6.6

Cleanliness

5.2

Amenities

7.0

Staff & service

5.8

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 115 reviews
Rating 8 - Good. 20 out of 115 reviews
Rating 6 - Okay. 27 out of 115 reviews
Rating 4 - Poor. 17 out of 115 reviews
Rating 2 - Terrible. 20 out of 115 reviews

Reviews

2/10 Terrible

Cessna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.
Stayed 2 nights in Oct 2025

4/10 Poor

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
Check in is a nightmare they should do a lock code on the gate and a lock box on the apartment. There is no parking you have to go to a different location to check in again no parking it’s down town old San Juan crowded narrow streets. People yelling at you the desk clerk telling me at 2:30 check isn’t til 3 and it’s insane there is no way I was getting back around and to the apartment by3:00 anyway. There are two glasses one pan no salt pepper or any supplies only coffe no tea and enough toilet paper for ONE day we were there Three. The ONLY THING that was good was the view. A total wreck of an experience
Stayed 3 nights in Nov 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!
Stayed 2 nights in May 2025

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.
Stayed 7 nights in Aug 2025

10/10 Excellent

jamie

Liked: Staff & service, amenities, property conditions & facilities
Awesome location beautiful views from the balcony
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. This is the second time we stay here an d you can’t beat the price
Stayed 2 nights in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great location and walking distance from everything I’m Old San Juan
Stayed 2 nights in Jul 2022

10/10 Excellent

Cesar Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Stayed 4 nights in Jun 2024

2/10 Terrible

Paola

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.
Stayed 2 nights in Feb 2025

6/10 Okay

KATARZYNA M

Liked: Staff & service
Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

2/10 Terrible

Katina

Disliked: Cleanliness, amenities, property conditions & facilities
To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there
Stayed 2 nights in Jul 2025

6/10 Okay

termaine

Disliked: Cleanliness
The view
Stayed 4 nights in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Stayed 7 nights in Jul 2022

6/10 Okay

leann

Disliked: Cleanliness, amenities, property conditions & facilities
Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building.
Stayed 5 nights in May 2025

4/10 Poor

Rika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Stayed 4 nights in Nov 2023

6/10 Okay

Eve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Stayed 2 nights in Mar 2024

2/10 Terrible

Lynn R.

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We couldn't stay because a/c was not working at all. Property did not look fresh or even recently inhabited.Could be great hotel and will be if they renovate it.Don't book now.
Stayed 4 nights in Apr 2023

4/10 Poor

Leslie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointed and Heartbroken

Originally,I booked a room for La Capitana. I booked 2 beds with Ocean View. However, I received a message letting me know that my original booked room was unavailable due to them remodeling the building. They sent me to a sister property down the road. Although the room at La Terraza was beautiful, it was not what I booked. I was disappointed and heartbroken. The room they gave me lacked any privacy at all. The bathroom had a frosted door with no lock. Anyone that was in the room can hear what you had going on in the bathroom. No Privacy to change your clothes as the bathroom area was completely open to the main room. Had I known that this was the case before I booked La Capitana I would of booked my stay somewhere else with 2 rooms as I originally intended. La Capitana should be removed as an option for booking until it is completely fixed. This was false advertising if you ask me. I should of been given some money back for my inconvenience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony Room with a Fantastic View

The ocean view from our room was amazing. We stayed in a balcony room. The room itself is old and not fancy, but it's supposed to be old and not fancy. The service was excellent as well. The room is up two flights of stairs. If you don't want to haul your luggage upstairs, this room is not for you. But if you do, it's worth it.
Stayed 1 night in Feb 2023

6/10 Okay

Willard

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location ideal for being downtown being in the hub of everything. Few minor disappointments Only one set of towels for five days day no wash clause or any hand towels for in the kitchen. And TV did not work.

2/10 Terrible

Jaciel

Disliked: Staff & service, property conditions & facilities
Not recommend
Stayed 3 nights in Sep 2023

2/10 Terrible

Grigoriy

Disliked: Amenities
Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean
Stayed 3 nights in Nov 2024