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Urbana Hotel

2.0 star property
Hotel with free parking, 6-minute walk to Port of San Juan

Choose dates to view prices

Urbana Hotel sits in the heart of San Juan, offering a lively atmosphere where travelers appreciate the practical amenities like in-room WiFi and luggage storage. The 24-hour front desk team provides excellent service that previous guests consistently praise in their reviews.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Basic Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, pillow-top beds, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
102 C. Pelayo, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 7 min walk - 0.6 km
  • Condado Beach - 3 min drive - 2.3 km
  • Distrito T-Mobile - 3 min drive - 2.6 km
  • Puerto Rico Convention Center - 4 min drive - 3.2 km
  • Pan American Pier - 5 min drive - 3.4 km

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬8 min walk
  • ‪Tostado* - ‬2 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Bahia Tropical - ‬8 min walk
  • ‪Ladi's Restaurant San Juan - ‬2 min walk

About this property

Urbana Hotel

Hotel near Port of San Juan
Close to Pan American Pier and Puerto Rico Convention Center, Urbana Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Smoke-free property, luggage storage and concierge services
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Urbana Hotel feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and hairdryers

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  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
9.2 out of 10, Wonderful, 97 reviews
The price is S$243
includes taxes & fees
19 Nov - 20 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 15 per cent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Frequently asked questions

Is Urbana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urbana Hotel?

Self-parking is free at this property.

What time is check-in at Urbana Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Urbana Hotel?

Checkout is at 11:00 AM.

Where is Urbana Hotel located?

Located in San Juan Antiguo, this hotel is within a 15-minute walk of Port of San Juan and Escambron Beach. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).

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Reviews

Urbana Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Amenities

9.2

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 227 out of 383 reviews
Rating 8 - Good. 66 out of 383 reviews
Rating 6 - Okay. 56 out of 383 reviews
Rating 4 - Poor. 16 out of 383 reviews
Rating 2 - Terrible. 18 out of 383 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to national park and house, no problems was able to request house keeping everyday
Stayed 5 nights in Oct 2025

10/10 Excellent

Rosheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great vibes
Stayed 1 night in Jul 2025

6/10 Okay

Krystal

Liked: Staff & service
The property is close to old San Juan and Escambron Beach.
Stayed 9 nights in Jul 2025

10/10 Excellent

Xiomara Rodriguez

Liked: Cleanliness, property conditions & facilities
Clean room but some of the staff was not friendly at all
Stayed 5 nights in Oct 2025

6/10 Okay

alicia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The smell in the room was awful. (Humidity) room needs ventilation. The lack of windows is the worse part.
Stayed 1 night in Oct 2025

8/10 Good

Cristhy Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urbana is a cozy and welcoming place with such kind, attentive staff. The only small issues were that the hot water wasn’t always consistent and at night some outside noise and music could be heard in the room, but overall it was a pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience.
Stayed 9 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Very convenient area.
Stayed 2 nights in Feb 2025

8/10 Good

Marielena

Liked: Cleanliness
Disliked: Property conditions & facilities
Close to Old San Juan
Stayed 4 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
I like that there was a bodega near by that was open till midnight and also the little coffee stand nearby was a great
Stayed 5 nights in Jun 2025

10/10 Excellent

Gianina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was skeptical based on reviews but I stood at the Urbana and I had a lot of hot water and the AC was great I even had to turn it off periodically from being too cold. The area does get nosey on Saturdays and Sundays. Aside from that great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adriana Rushie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the beach and old san Juan
Stayed 5 nights in Apr 2025

8/10 Good

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had tv, gated and code doors
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located. Easy to access tourist attractions from property. Staff were very friendly and helpful. We weren’t too happy about having to climb so many stairs due to our room being switched from 2nd to 3rd floor b/c our room door would not lock.
Stayed 4 nights in Jul 2025

10/10 Excellent

Quinn

Liked: Cleanliness, amenities, property conditions & facilities
Really nice people, great location. A couple hiccups that weren't their fault but they always fixed everything and we had a wonderful experience here. The small rooms are really super super super tiny so be forewarned!
Stayed 6 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was fine and willing to do again
Stayed 6 nights in Jul 2025

6/10 Okay

Fryeda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's really nice since the bus stop is next to it (I rented a car but when I drop it I went back to The hotel in the bus) was convenient, the staff are super friendly, easy going but the facilities seems not take care of and I request them to clean but they don't change the sheets/blankets and they didn't swip or mop, neither clean the zinc or the shower and also the shower doesn't have hot water
Stayed 6 nights in Aug 2025

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and convenient to stay. Very nice area.
Stayed 4 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and cleanliness.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly and clean. It’s also quiet!
Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
It was pretty Good, what i likes the most was the propale that work at reception. They were really Nice and welcoming, besides you could ask for more water and they will give you more.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this property. I was greeted with a bottle of champagne, my room was upgraded. The neighborhood was safe and accessible to Old San Juan.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always friendly and helpful, and my room was clean and comfortable. There are a few dining options and a small grocery store within easy walking distance, and it's a short walk to Escambron Beach. There's a bus stop only a block away from the hotel if you want to go to Old San Juan, Condado Beach, or the airport. I would definitely stay at this hotel again.
Stayed 6 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average
Stayed 1 night in Jul 2025