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The Phoenix Resort

2.5 star property
Family-friendly resort with 2 outdoor pools and full-service spa

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Photo gallery for The Phoenix Resort

2 outdoor pools, pool umbrellas, pool loungers
55-inch LCD TV with cable channels, Netflix, streaming services
2 bars/lounges
55-inch LCD TV with cable channels, Netflix, streaming services
2 bedrooms, premium bedding, down duvets, in-room safe

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Pool
  • Parking included
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About the area

Map
Barrier Reef Dr, San Pedro, Ambergris Caye

What's nearby

  • San Pedro Central Park - 3 min walk - 0.3 km
  • San Pedro Town Hall - 6 min walk - 0.6 km
  • San Pedro Belize Express Dock - 7 min walk - 0.6 km
  • Belize Chocolate Company - 8 min walk - 0.7 km
  • Secret Beach - 41 min drive - 15.7 km

Getting around

  • San Pedro (SPR-John Greif II) - 5 min drive

Restaurants

  • ‪Elvi's Kitchen - ‬6 min walk
  • ‪Cool Beans - ‬5 min walk
  • ‪Palapa Bar & Grill - ‬1 min walk
  • ‪Maxie’s Restaurant & Lounge - ‬8 min walk
  • ‪Sandbar - ‬2 min walk

About this property

The Phoenix Resort

Family-friendly resort near Belize Barrier Reef
At The Phoenix Resort, you can look forward to a free daily manager's reception, a firepit and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. In addition to a garden and a playground, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), supervised childcare (surcharge) and a computer station
  • Luggage storage, multilingual staff and massage treatment rooms
Room features
All guest rooms at The Phoenix Resort boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs and childcare services
  • Designer toiletries, baths or showers and hairdryers
  • 55-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free children's club
  • Highchair
  • In-room babysitting
  • In-room washer/dryer
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Phoenix Resort Resort
The Phoenix Resort San Pedro
The Phoenix Resort Resort San Pedro

Frequently asked questions

Does The Phoenix Resort have a pool?

Yes, this property has 2 outdoor pools.

Is The Phoenix Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Phoenix Resort?

Self-parking is free at this property.

What time is check-in at The Phoenix Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Phoenix Resort?

Checkout is at 11:00 AM.

Where is The Phoenix Resort located?

This family-friendly San Pedro resort is located near the beach, within a 5-minute walk of Belizean Melody Art Gallery and Belize Barrier Reef. Central Park Beach and San Pedro Central Park are also within 5 minutes.

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The Phoenix Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Beautiful hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong with Phoenix. What a great place to stay. Staff is excellent, on site food is delicious, amenities are top-notch and location is perfect. The best part, we were not treated like Expedia guests (which happened last year in Roatan). The place is great and staying anywhere else is just wrong.
Stayed 6 nights in Apr 2024

10/10 Excellent

Tomasz

Liked: Property conditions & facilities
Above and beyond of our expectations. Resort is so clean and people working here are so nice and helpful.
Stayed 6 nights in Feb 2024