Find Luxury Hotels in San Rafael

"Very clean, efficient, value for money stay with good bars and restaurants in the area and a good pool to spend time by with nice hammocks to relax in "

"Very good service and very affordable "

"⭐⭐⭐ We had a mix of really great moments and a few that were hard to overlook. The highlights first.. because there were many. The staff was incredibly friendly and welcoming from the moment we arrived. We were so thankful for early check-in after a long travel day (16+ hours for me and nearly 20 for my daughter). The restaurant was delicious, and the breakfast buffet each morning was such a great start to our day. The grounds and pool area are beautiful and relaxing, and the free airport shuttle made everything super convenient. It was also easy to grab transportation into the city for a day trip, which we loved. That said, there were a few things that impacted our stay. There’s no elevator, so carrying luggage up was a bit tough after such long travel. The bigger issue, though, was mold in the bathroom. Staff did come up quickly and clean it off the ceiling, which we appreciated, but it had already started coming back by the next day. We stayed two nights, and in hindsight I probably should have asked to switch rooms. That first night, though, we were completely exhausted and my daughter was already half asleep.. I didn’t have it in me to repack everything or make a fuss. The staff was very apologetic, but I do feel like a room change or some kind of accommodation should have been offered without needing to ask. The property itself really is beautiful, and I’m sure many guests have a great experience here. Unfortunately, based on our stay, I wouldn’t return."

"Clean, nice rooms with kitchens. Perfect for families. Love the area! "

"Great service in all areas, highly recommended, my second time in this hotel and of course will come back again! "

"We stayed here to be closer to the airport for our last 2 nights in Costa Rica. It was perfect! The staff was friendly and helpful. The top floor with pool was great with amazing views. Our room with balcony was perfect! We booked the premium room on the 7th floor for dining perks. Breakfast buffet was amazing and snacks in the evening was more like a full course dinner. 24 hr access to coffee and refreshments. I will definitely book again at the Sheraton. "

"Not enough staff. Takes to long to ask for anything or get a person on the phone. Hotel halls extremely long the distance from one place to another was way too much. "

"A wonderful night sleep after a long flight. Quiet, clean, comfortable, all we needed. I would stay here again. Free shuttle to and from the airport was very helpful."

"Did not use pool. Was there very short time. Staff seemed good "