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Sepilok Nature Resort

3.0 star property
Hotel in Sandakan with 24-hour front desk and restaurant

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Photo gallery for Sepilok Nature Resort

Lobby
Interior entrance
In-room safe, desk
Children’s play area – outdoor
In-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Chalet, Resort View

In-room safe, desk

Chalet, Resort View

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Resort view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
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About the area

Map
KM 22.5 (Mile 14), Jalan Sepilok, Off Jalan Sapi Nangoh, Sandakan, Sabah, 90000

What's nearby

  • Borneo Sun Bear Conservation Centre - 6 min walk - 0.6 km
  • Sepilok Orangutan Rehabilitation Centre - 8 min walk - 0.7 km
  • Rainforest Discovery Centre - 2 min drive - 1.8 km
  • Sandakan Harbour Mall - 26 min drive - 29.1 km
  • Labuk Bay Proboscis Monkey Sanctuary - 35 min drive - 31.6 km

Getting around

  • Sandakan (SDK) - 24 min drive

Restaurants

  • ‪Kedai Kopi Thiam dan Minuman - 添记面包茶室 - ‬11 min drive
  • ‪Bornean Sun Bear Conservation Centre - ‬5 min walk
  • ‪Sepilok banana cafe - ‬5 min walk
  • ‪Kedai Kopi Leekim - ‬10 min drive
  • ‪Kedai Minum Dan Roti Mawar - ‬17 min drive

About this property

Sepilok Nature Resort

Property highlights
At Sepilok Nature Resort, you can look forward to a terrace, a garden and a restaurant. In addition to a snack bar/deli, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • Concierge services, a front desk safe and a 24-hour front desk
Room features
All guest rooms at Sepilok Nature Resort feature comforts, such as air conditioning, as well as
Extra amenities include:
  • Bathrooms with shower/bath combinations
  • Flat-screen TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Malay

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Built in 1986
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MYR 40 for adults and from MYR 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sepilok Nature Resort Sandakan
Sepilok Nature Resort
Sepilok Nature Sandakan
Sepilok Nature
Sepilok Nature Resort Hotel
Sepilok Nature Resort Sandakan
Sepilok Nature Resort Hotel Sandakan

Frequently asked questions

Is Sepilok Nature Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sepilok Nature Resort?

Self-parking is free at this property.

What time is check-in at Sepilok Nature Resort?

Check-in begins at 2:00 PM.

What time is check-out at Sepilok Nature Resort?

Checkout is at noon.

Does Sepilok Nature Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sepilok Nature Resort located?

Situated in Sandakan, this hotel is within a 10-minute walk of Sepilok Orangutan Rehabilitation Centre and Borneo Sun Bear Conservation Centre. Rainforest Discovery Centre is 1.2 mi (1.9 km) away.

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Sepilok Nature Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 212 reviews
Rating 8 - Good. 41 out of 212 reviews
Rating 6 - Okay. 6 out of 212 reviews
Rating 4 - Poor. 1 out of 212 reviews
Rating 2 - Terrible. 2 out of 212 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autentisk hotel i junglen

Virkelig dejligt hotel med god service, god mad og ikke mindst fantastisk beliggenhed lige op af Sepilok Orangutang Rehabilitation Centre og regnskoven.
Stayed 2 nights in Jan 2020

6/10 Okay

Hippo, 日本

Liked: Cleanliness
Disliked: Staff & service
発熱を伝えたが、特に何の応対もなかったのが残念だった。ホスピタリティの中でも、弱っている客への対応が何かしらこのクラスのホテルにはあってほしい。
Stayed 1 night in Dec 2019

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wish we planned to stay longer

I wish we had planned a longer stay. The photos do no justice to the place. Simply fabulous property and really great staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Bobby, Edinburgh

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant accommodation in an amazing setting. Short walk to the Orangutan and Sun Bear Rehabilitation Centres. Staff were excellent.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The chalet was very comfortable and you felt as if you were living in the rain forest, beautiful grounds. The hotel could do with a bit of updating and would be lovely to have a pool. We thoroughly enjoyed our 2 nights there though, food good, cocktails average. Ideal location for orangutans and sun bears.
Stayed 2 nights in Nov 2019

8/10 Good

NG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ジャングルの中にあるホテルという感じが素敵でした。 ホットシャワーがもう少し出れば…
Stayed 1 night in Nov 2019

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Greg, Leicester, U.K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made up so 23 lodge houses in the Borneo rainforest. We were in number 22 one of the furthest away from the main building. I loved being here as you felt part of nature. Just be careful with the wooden board walk as some areas are even due to the rainforest’s tree roots intertwining the boards. We were luck to have visits from orangutans twice while we were there. The first experience had the orangutang crossing the bridge near our lodge approximately 20 metres away. That made my holiday!
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The chalet type accommodation, with verandas, is very spacious and comfortable. Particularly liked the walk-in bath. The seating area around the bar is also very comfortable and the food is excellent. The highlight was an orangutan and baby coming around the chalets one morning.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved that itwas close to the sanctuary would likefood and drink available a bit later
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning grounds!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, huts are big and clean, the space is really pretty, if you’re lucky you will see wild orangutans coming to the hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities

Hôtel bien situé pour voir les singes à pied

Hôtel dans un jardin très nature avec son lac. Très bien situé pour voir les singes. Le restaurant est bien et le personnel sympa. La propreté de la chambre n’est pas au rendez-vous (poussière et toiles d’araignées sous le lit...)
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. Beautiful setting, excellent quality food and choice - we are veggie - and so relaxing and chilled out!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The chalets are spacious and comfortable and the surroundings absolutely beautiful. Lovely to lie in bed listening to the sounds of nature. The food was good and varied. The orangutans and sunbears are less than 5 minutes walk away. Just wish we had booked longer to relax and enjoy the surroundings.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person that worked there were welcoming from the day we arrived to the day we left... We stayed 6 days for RnR and absolutely loved this place. Meals and drinks are on the pricier side than other restaurants and street food, but you get what you pay for. The cocktails were skillfully mixed and tasted superb. The meals were delicious... My husband thinks the Beef Rendang is the best he has ever tasted. The rooms were cleaned daily and whenever we reported something broken it was fixed the same day upon our return from the days activities. Would highly recommend this place.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in beautiful surroundings

SNR was such an oasis after our two nights in the jungle. We absolutely loved our chalet which was very clean & spacious & overlooked the lake. The restaurant was gorgeous but some of the waiting staff were quite unprofessional - maybe they were only new? The whole resort was well maintained & the staff very friendly
Stayed 2 nights in Jul 2019

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and each room felt secluded from the next
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

eizo

Disliked: Staff & service

残念なサービス対応

チェックインしてから部屋までそこそこ歩いて行くが、バトラーは一切荷物を持たないという始末。部屋に入っても、シャワー温水器の使い方やその他の説明は一切無く立ち去った。極めつけは夜中にエアコンが寒くて消そうとしたら電池切れで作動せず電話も繋がらず外は真っ暗で出られず朝まで寒くて寝られずおまけに風邪をひいてしまった！四つ星クラスでこのレベルの対応は驚きです！ ジャングルの中のコテージで雰囲気はとても良いので大変残念である。 今後滞在を検討している方の為の体験談と感想として書きますが、hotels.comは悪い口コミは意図的に載せないので書いても意味が無いかもしれないがやはり証拠としての意味もあるので書きます。真実の口コミとして是非とも載せて頂く事を強く希望します！
Stayed 1 night in Apr 2019