Property entrance

Reviews of Eliseo Park's

4 out of 5
Eliseo Park's
Via Cocumella 3, Sant'Agnello, NA

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 29 reviews" "
Rating 8 - Good. 8 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downfall was the aircon didn’t get very cool. Which was needed as it was 33 most days. And they don’t allow the key to stay in the room to let it stay cool all day.
Stayed 3 nights in Jul 2023
Response from Salvatore Savarese on 18 Sept,2023
Dear Guest,thanks for your review.I'm sorry for the warm weather. All the rooms have aircon and energy-efficient windows, but couldn't be a fridge-rooms as several people desire.The reason we ask to take the key away is only for green practices.Regards

10/10 Excellent

Kristijan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful with maps of Sorrento, markets, currency exchange offices and everything else we needed. The hotel was very clean inside and outside. I highly recommend this Hotel.
Stayed 7 nights in Jul 2023
Response from Salvatore Savarese on 1 Aug,2023
Dear Mr.Kristijan,Thanks a lot for your good review.We’ll try to do better.Regards

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and were so kind. Place was awesome, very convenient location. Rooms were very clean we well
Stayed 4 nights in Jun 2023
Response from Salvatore Savarese on 3 Jul,2023
Thanks a lot for your review.Regards

10/10 Excellent

Immacolata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Salvatore Savarese on 3 Jul,2023
Buongiorno Sig.ra Immacolata,grazie per la sua recensione: ci inorgoglisce per gli sforzi che facciamo.Al piacere di averla nuovamente come nostra Cliente.

6/10 Okay

Verified traveller

Travelled with family
Not a pleasant experience !
Overall the hotel was nice. However, I was not pleased on how they charged €20 per day for a child breakfast. And that too given their breakfast menu was basic with limited options. Not a pleasant experience.
Stayed 3 nights in Jun 2023
Response from Salvatore Savarese on 1 Jul,2023
Dear Guest,You’ve made a cunning reservation: a double room for three people.It’s normal to pay a supplement or did you prefer we’ve cancelled the reservation once on the front-office for the check-in ?You are not so kind to send such a reviewRegards

6/10 Okay

julie

Travelled with group
Liked: Cleanliness, staff & service
Probably better places to stay in Sorrento
I hate to be unkind about this hotel as the staff were lovely and the hotel was not without charm with its eccentric blue and yellow tiled decor. However, the fittings in the room were all very outdated - key operated safe, overbath shower which you had to glue yourself to the wall to use without drenching the whole room, AC did not work (though not a problem in mid October). The breakfast was very disappointing - undrinkable tea and coffee and dry cake and croissants. Although billed as a 15-20 minute walk to Sorrento it was more like 25-30 minutes to the centre of town and a good 10 minutes to the bus and train in St Agnello
Stayed 4 nights in Oct 2022
Response from Salvatore Savarese on 17 Oct,2022
Thanks a lot for your review.We'll do our better to improve our negative points.Regards

10/10 Excellent

Kathleen

Stayed 7 nights in Sep 2022
Response from Salvatore on 29 Sept,2022
Good morning Mrs. Kathleen,happy you've had a good stay in our Hotel.Your review is very appreciated.Hope to have you again as our Guest,Kind RegardsSalvatore Savarese

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022
Response from Salvatore Savarese on 12 Aug,2022
Good morning Mr. Kevin, thanks for your kind and positive review. It's a pleasure for us to know that you've had a wonderful stay. This is a special reward for our efforts to give our best for our customers. Kind Regards Salvatore Savarese

8/10 Good

Emily

Stayed 2 nights in Jun 2022

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location!!!! Next door to the La Marinella Beach 👍
Stayed 8 nights in Jun 2019
Response from Salvatore Savarese on 9 Jul,2019
Thanks a lot for your hotel review

8/10 Good

Cezar

Liked: Staff & service
Stayed 2 nights in Aug 2018
Response from Salvatore Savarese on 22 Aug,2018
Good morning, happy for good review. Hope you’ve had a good stay and to see you again in the future. Kind regards

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Independent travellers beware.
Very clean hotel with friendly staff in quiet location. However the beds are rock hard and sleeping was difficult. Unfortunately, this hotel is package tour accommodation for Jet2.com. With this came the towels on Sun beds annoyance and folk behaving as if they owned the place. At breakfast the staff tried to force us to sit on a long table with your group members. If we wanted to be part of a tour we would have booked one. If you dared to sit on table that people had sat at for a few days there was almost riots. If we had known this was a package holiday hotel we would not have booked to stay there. We travel independently to avoid scenarios like those you see in the program 'Benidorm '.
Stayed 6 nights in Jun 2018
Response from Salvatore Savarese on 22 Aug,2018
Good morning Mrs. Jacqueline, Thank you for your review ! Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was, Internet didn't work. Otherwise very good place to stay.
Stayed 1 night in Jul 2017
Thanks a lot for your comment. I'm sorry for the problem you've had with Internet : we'll check ! Hoping to have you again in the future, Kind Regards Salvatore Savarese

10/10 Excellent

Sarah , West Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is under rated!!!
The staff was beyond helpful. Yes the rooms are a little outdated but one of the cleanest hotels ive stayed in. Did i mention how wonderful the staff was :)
Stayed 4 nights in Jun 2017
Response from Salvatore on 15 Jul,2017
Thanks a lot Mrs. Sarah for choosing Hotel Eliseo Park's for your stay. The comments of our guests are very important for us. Hoping to meet you again in the future, Kind Regards Salvatore Savarese

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

10/10 Excellent

Jason, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefer St Agnello over Sorrento
This place was great. Blue and yellow color scheme is polarizing. You will love it or you will hate it. I loved it. I felt like I was in the Great Gatsby. The hotel is in a quiet location, but very close to the sea and restaurants by the sea. Even better, it is close to the Bachanal wine store, where you can buy great wine for 2 Euro per liter!

10/10 Excellent

Denise, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Great deal; Service: Professional, Respectful, Courteous; Cleanliness: Spotless; Beautiful gardens

10/10 Excellent

Jillian, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable;

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es una propiedad antigua pero esta bien conservada. Muy bien ubicado, accesible al centro de Sorrento a pie
Stayed 5 nights in Sep 2023
Response from Salvatore Savarese on 5 Oct,2023
Dear Guest,Thank you for good review.Regards

10/10 Excellent

Per-Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt hotell
Det var vårt första besök på Eliseo Parks och vi skulle mycket gärna vilja återkomma. Hotellet är mycket prisvärt med en fantastiskt hjälpsam ägarfamilj med personal, och då speciellt Antonio i receptionen som med stor värme och humor alltid gav bra tips på aktiviteter och utflykter. Hotellet har en fin trädgård med både pool, sol, skugga och många citronträd.
Stayed 5 nights in Jul 2023
Response from Salvatore Savarese on 15 Jul,2023
Dear Mr. Per-Johan,it's a pleasure to know about your good stay in our Hotel.Hope to see you again in the future.Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2023
Response from Salvatore Savarese on 29 Jun,2023
Thanks a lot for your review.Regards

4/10 Poor

Johan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Rock hard beds
The hospitality was bad. The staff was rude. The breakfast lady was rude and ran around very stressed and complained that we used the wrong water glass. When we brought back a pizza we were not allowed to eat in the garden (on Lady told us to not eat in the room because of ants) , towels cost one euro for the pool (the reson they gave us was that the wash them...). But most of all the beds were rock hard and it was very difficult to get a good night sleep. The asked us to pay the city tax in cash when we arrived but when we left I just gave them my card and apparently it was possible. Shady...
Stayed 3 nights in Jul 2022
Response from Salvatore Savarese on 31 Jul,2022
Good afternoon Mr Johan, we were waiting your bad review ! It seems that you've never been in a hotel ! You write :" The hospitaly was bad. The Staff was rude ". Every day you've received a " Good Morning/Buongiorno " from us and, unfortunately, no answer from you !!! It doesn't matter . . . we've had and still have some other polite Guests. During the breakfast the day after your arrival, the breakfast lady just told you to ask for glasses and not to take away from the other tables in the restaurant. If you continue taking glasses away from the other tables, it's normal to be a little rude or do you think it's normal for us to receive a complain every day for no glasses on the table from the other Guests ?!?! Regarding the problem for pizza, you are free to buy what you want from outside if you consider our prices too high and to eat or drink it in your room ( of course, beeing carefull for the ants because the hotel is surrounded from the garden ), but not in the common areas of the Hotel : it's an Hotel and not a Public Park. For the towels, when you arrived in the Hotel, we gave you all the information for your stay and also told you about the service for pool towels with a supplement. You were free to use it or not. Sorry for your bad sleep : we have only new orthopedic beds. For the city tax, we ask to pay in cash, only cause of a commission due for a service not of the Hotel. Have a happy life.

10/10 Excellent

Sanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihana hotelli
Mahtava paikka, siisti, ihana henkilökunta, uima-allas. Sijainti. Everything is so great. Thank you!
Stayed 2 nights in Jul 2022
Response from Salvatore on 19 Jul,2022
Thanks a lot for Your kind review. Hope to see you again. Best regards Salvatore Savarese

10/10 Excellent

Tatjana

Stayed 3 nights in Jun 2022
Response from Salvatore Savarese on 3 Jul,2022
Good morning, thanks a lot for your good review: it's very appreciated Hope to meet you again in our Hotel. Kind Regards

10/10 Excellent

Luigia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout est psisitf
Accueil avec le sourire et toujours les bons conseils pour les visites à faire. Personnel très sympathique et hotel beau, coloré et confortable.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso albergo a due passi dal centro
Ottimo albergo, in centro a Sant agnello. Personale davvero gentile e simpatico. Peccato che siamo rimaste solo una notte ma ci tornerò sicuramente!
Stayed 1 night in Jun 2018
Response from Salvatore Savarese on 13 Jul,2018
Ringrazio per il commento positivo. Tornate a trovarci. Grazie.

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale disponibile..
Ambiente tranquillo con personale cortese e disponibile.
Stayed 3 nights in Jun 2017
Grazie Sig.ra Antonella per aver soggiornato presso la nostra struttura. I commenti dei nostri clienti sono molto importanti per noi. Torni a trovarci nuovamente. Cordialmente. Salvatore Savarese

8/10 Good

Mario, Torre del Greco

Liked: Cleanliness, room comfort
6,5
Ultima notte dell'anno trascorsa a Sant'Agnello. Posizione strategica per vedere Sorrento. Albergo non nuovissimo ma tenuto in ottime condizioni. Camera ampia, così come il bagno, ben pulito. Parcheggio a pagamento. Wifi in camera non presente. Buona la colazione. Personale gentile. Ambiente familiare.

8/10 Good

Ansa, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint och familjärt hotell
Mysigt hotell med lugna omgivningar och promenadavstånd till restauranger. Rent och fint men något hårda sängar. Personalen väldigt serviceminded