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Hotel California

3.0 star property
Central hotel connected to a shopping centre in Santa Cruz with free breakfast

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your current months are May, 2024 and June, 2024.
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June 2024

Hotel California

Photo gallery for Hotel California

Reception
Minibar, in-room safe, individually decorated, individually furnished
Restaurant
Shower, rainfall showerhead, hair dryer
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel California

Reviews
7.0

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
c. Charagua Nro. 23 (7 Calles), Santa Cruz
  • Popular LocationSan Lorenzo Cathedral11 min walk
  • Popular LocationPlaza 24 de Septiembre11 min walk
  • Popular LocationSanta Cruz Zoo5 min drive
  • AirportSanta Cruz (VVI-Viru Viru Intl.)30 min drive
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Room options

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 4
  • 4 Single Beds

About the area

Santa Cruz

Located in Santa Cruz, Hotel California is connected to a shopping centre. Lomas de Arena Regional Park and Arenal Park reflect the area's natural beauty and area attractions include Santa Cruz Zoo and Guembe Biocenter. Play Land Amusement Park and AquaLand are also worth visiting.
Visit our Santa Cruz travel guideOpens in a new window

What's nearby

  • San Lorenzo Cathedral - 11 min walk
  • Plaza 24 de Septiembre - 11 min walk
  • Ramon Tahuichi Aguilera Stadium - 15 min walk
  • Santa Cruz Zoo - 5 min drive
  • Ventura Mall - 6 min drive

Getting around

  • Santa Cruz de la Sierra Station - 12 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive

Restaurants

  • Tai San - 11 min walk
  • Pollos Moderno - 4 min walk
  • Dumbo - 8 min walk
  • Pollos Chuy - 9 min walk
  • Pollo Campeón - 4 min walk

About this property

Hotel California

Hotel connected to a shopping centre
Take advantage of free continental breakfast, a free food/drink shopping service and a free manager's reception at Hotel California. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a business centre.
Additional perks include:
  • A local area shuttle, free newspapers and meeting rooms
  • Luggage storage, a 24-hour front desk and a porter/bellboy
  • Multilingual staff, smoke-free property and a computer station
Room features
All rooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers
  • 15-inch TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge) up to 10 km

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Free manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 248 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Building
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 15-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel California Santa Cruz
Hotel California Hotel
Hotel California Santa Cruz
Hotel California Hotel Santa Cruz

Frequently asked questions

Is Hotel California pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel California?

There is free parking nearby.

What time is check-in at Hotel California?

Check-in begins at 2:30 PM.

What time is check-out at Hotel California?

Checkout is at noon.

Where is Hotel California located?

Located in the heart of Santa Cruz, this hotel is within a 10-minute walk of Artecampo, Guarani Nandereko Nomai Art and Culture Center and Sacred Art Museum. San Lorenzo Cathedral and Franco Aleman Cultural Center are also within 15 minutes.

Hotel California Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 33 reviews" "
Rating 8 - Good. 17 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was not open
The hotel was “closed” we booked, took a taxi there and the business was shuttered.. Had to find another hotel. This was appalling, how can a shuttered up hotel appear on hotels.com as available to book.
Stayed 1 night in Apr 2021

6/10 Okay

Oscar

Average

6/10 Okay

Joel, Australia

Disliked: Staff & service
Decent hotel.
A decent, modest hotel, not too far from the centre or malls/restaurants. Staff could've made the experience better by being a little more friendly. I believe that customer service makes or breaks an experience. I would suggest the staff look a little more happy and pleased to help out and make the tourists visit more pleasurable to ensure return visits IMO. :D

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not really my cup of tea
There is really nothing good to say about this hotel except that I felt safe and was reasonably comfortable. However, I would not stay here again. Breakfast was horrible. The neighborhood is horrible. Bedding was horrible. I am trying to make my way around South America and I have been choosing some hotels that are cheap and some that are more moderately priced. This was a cheap one and I got what I paid for.

10/10 Excellent

Marcelo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable!
The hotel is only a 5-10 minute walk to the main square and the cathedral. The owners are very helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, in eclectic neighbourhood
It was a comfortable stay in a nice 3 star hotel. the staff were very friendly and most helpful.

8/10 Good

Ilya, raleigh nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
good

10/10 Excellent

TMV, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, very clean, good Internet
Pros: The location is very close to downtown Santa Cruz. There were pharmacies and restaurants close by. The hotel is kept very clean, same for my room. Service is excellent. If you have a question, they will answer it. If you need something it gets done. They go out of their way to make sure you are safe. Internet is very reliable. I used it 24/7. Speed averaged 1Mps download, 0.50Mps upload and connection was almost never lost.. With that speed you can watch low res Utube videos, but high res Utube videos start and stop. When I arrived, it was 8:30am; I expected to be charged a full day even though I only had use of the room for 3 1/2 hours. Upon checkout, the hotel owner told me I would not be charged for my arrival day because I only had use of the room for 3 1/2 hours. He did not have to do that. I was very impressed with both their fairness, honesty and transparency. Cons: After 8:00pm walking around outside of the hotel, might not be such a good idea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

A & T, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, clean facility
We reserved this hotel with just a day's notice. The staff was excellent and the room was clean - we were greeted by the distinct odor of chlorine bleach following the cleaning crew's work each day. The a/c worked well (sometimes, a little too well) and the breakfast is not a buffet so you can't get seconds but was served with a smile. The wi-fi was strong in our room and there is a computer on site that saved us a trip to the internet cafe. The location was close enough to the inner circle of the city that a cab ride round to the other side was cheap, and a decent chicken dinner was just a block away on foot.