The Hacienda & Spa at Hotel Santa Fe

Property class: 4.5

Choose dates to view prices

Loretto Chapel and Santa Fe Plaza are located near The Hacienda & Spa at Hotel Santa Fe, which provides free continental breakfast, a free daily manager's reception and a rooftop terrace. Treat yourself to a body wrap, a massage or a manicure/pedicure at the on-site spa. Yoga classes are offered at the health club; the property also has a garden, dry cleaning/laundry services and a business centre. In addition to a hot tub, guests can connect to free wired Internet, with a speed of 25+ Mbps.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
The current price is S$396
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 King Bed, Fireplace (Hacienda)

9.6 out of 10
Exceptional
(72 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 2 Double Beds, Fireplace (Hacienda)

9.8 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Suite, Fireplace

9.8 out of 10
Exceptional
(23 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed
  • Free wired internet

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About the area

Located in Downtown Santa Fe, a neighbourhood in Santa Fe, The Hacienda & Spa at Hotel Santa Fe is in the entertainment district. Santa Fe Climbing Gym and Santa Fe Children's Museum are worth checking out if an activity is on the agenda, while those looking for area attractions can visit SITE Santa Fe and Lensic Performing Arts Center. Travelling with kids? Consider Center for Contemporary Arts and Liquid Light Glass. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Visit our Santa Fe travel guide
Map
537 S Guadalupe St, Santa Fe, NM, 87501

What's nearby

  • A wooden water tower labeled "Santa Fe Rail Yard" with a crowd of people and a bicycle in the foreground.
    Santa Fe Railyard
    3 min walk - 0.3 km
  • A vintage aircraft with a colorful exterior, parked under a structure.
    SITE Santa Fe
    3 min walk - 0.3 km
  • A church interior with a spiral staircase, pews, stained glass windows, and a large cross on the wall.
    Loretto Chapel
    12 min walk - 1.0 km
  • A historic church with two towers, a large circular window, and a statue in front.
    Santa Fe Plaza
    13 min walk - 1.2 km
  • Georgia O'Keefe Museum
    12 min walk - 1.0 km

Getting around

  • Santa Fe Depot
    3 min walk
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    22 min drive

Restaurants

  • Tomasita's Santa Fe New Mexican Restaurant
    3 min walk
  • Cowgirl Grill
    5 min walk
  • Mille
    9 min walk
  • Santa Fe Brewing Co. The Brakeroom
    7 min walk
  • Whoo's Donuts
    9 min walk

About this property

The Hacienda & Spa at Hotel Santa Fe

  • Luxury family-friendly hotel in the business district
  • Close to Loretto Chapel and Santa Fe Plaza, The Hacienda & Spa at Hotel Santa Fe provides free continental breakfast, a free daily manager's reception and a rooftop terrace. Treat yourself to a body wrap, a massage or a manicure/pedicure at the on-site spa. Yoga classes are offered at the health club; the property also has a garden, dry cleaning/laundry services and a business centre. Stay connected with in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a hot tub.
  • Additional perks include:
    • An outdoor pool
    • Self-parking (surcharge), a local area shuttle and express check-out
    • Express check-in, babysitting (surcharge) and massage treatment rooms
    • A gift shop, a front desk safe and a lift
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at The Hacienda & Spa at Hotel Santa Fe include comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with designer toiletries and baths or showers
    • HDTVs with premium channels
    • Childcare services, coffee/tea makers and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transport

  • Area shuttle up to 1 mi
  • Secured, uncovered parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Piano
  • Yoga classes

Family friendly

  • In-room babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does The Hacienda & Spa at Hotel Santa Fe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Hacienda & Spa at Hotel Santa Fe?

As of 18 Sept, 2026, prices found for a 1-night stay for 2 adults at The Hacienda & Spa at Hotel Santa Fe on 21 Sept, 2026 start from S$396, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hacienda & Spa at Hotel Santa Fe pet-friendly?

Yes, The Hacienda & Spa at Hotel Santa Fe allows dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at The Hacienda & Spa at Hotel Santa Fe?

Self-parking is available for a fee.

What time is check-in at The Hacienda & Spa at Hotel Santa Fe?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Hacienda & Spa at Hotel Santa Fe?

Checkout is at noon.

Where is The Hacienda & Spa at Hotel Santa Fe located?

This family-friendly Santa Fe hotel is located in the historical district, within a 15-minute walk of TAI Modern, Santa Fe Plaza and Loretto Chapel. SITE Santa Fe and Santa Fe Railyard are also within 5 minutes. Santa Fe Depot is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hacienda & Spa at Hotel Santa Fe Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 780 out of 1002 reviews
Rating 8 - Good. 153 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience-lovely, great staff, quiet, very nice breakfast, plan to go back!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location is extremely helpful. There were some issues with our reservation and they went above and beyond. The Hacienda building is worth the extra cost. Great location, comfortable bedding. Would definitely book this location again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always. Well, rounded service and amenities. Great rooms and helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Loved the Happy Hour and breakfasts Most of all the staff were amazing! Shout out to our shuttle drivers and butlers!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this property Slept well Enjoyed the concierge floor happy hour and shuttle to dinner. Slept in. Perfect.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda Suite rooms are fabulous.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the highlight of the hotel. They were attentive, accommodating and overall wonderful. Kudos to the management. We loved the location. The shuttle was convenient with nice drivers and a fun way to meet other travelers.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great staff, spacious room in Hacienda and convenient location. Dog friendly plus free parking.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Well appointed, clean, great staff, very pet friendly. Hot tub was lovely, pool wasn’t open yet. There’s even a small fenced off pet area. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is fantastic fresh options and the staff friendly
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The Hacienda & Spa at Hotel Santa Fe is beautifully situated near the Santa Fe Depot and within easy reach of highly rated restaurants such as Paloma and Tomasita’s. The hotel itself is lovely, with a distinctive Southwestern character, and our suite was excellent overall. That said, our Labor Day weekend stay had a few drawbacks. At check-in on September 4, the gentleman who assisted us was rather reserved and did not provide the warm, cheerful welcome we expected. In contrast, the lady on the afternoon shift was exceptionally friendly, helpful, and jovial—her hospitality was a real bright spot. Unfortunately, the hotel’s entire phone system was not working during our stay. This became particularly inconvenient when guests in the suite above us were making noticeable noise in the early morning hours. We wanted to contact the front desk but, without a working phone, would have had to go down four floors in the middle of the night—hardly ideal when awakened from sleep. The shower also drained rather slowly and could use some maintenance. Overall, we enjoyed the hotel’s beauty, location, and character. With improvements to the phone system, room maintenance, and consistency in guest service, this could be an even more polished and enjoyable experience.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff was courteous and friendly.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing! Staff were friendly and attentive. Great amenities, and live entertainment!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda and Spa at Hotel Santa Fe exceeded all expectations. Every staff member we came into contact with went out of their way to ensure my wife, my dog and myself felt welcomed. The accommodations were excellent - I especially enjoyed the fireplace in our room. My only regret is that we were unable to stay longer.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best stay on a two month road trip. I can’t say enough how much we enjoyed this hotel and would give it six stars if I could. The facilities were excellent including a spacious room with a patio. What really made it special was the exceptionably friendly and helpful staff. Special thanks to Soriano for her help and friendly smile. We loved the evening happy hour, especially when it was on the upper patio.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our room was spotless, and everyone from check-in to check-out was amazing. We had a beautiful suite with a cozy fireplace and a beautiful view. The breakfast was delicious, and our butler, Kevin, was extremely friendly and helpful. This was our second visit and we will absolutely be back again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to stay. Highly recommend. Food and services outstanding.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, comfortable barand lounge area, excellent breakfast service.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was amazing. Clean, comfortable, and well-appointed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great location and amazing staff and spa. We loved everything about this friendly resort.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel extremely clean. Warm and welcoming. Staff were all accommodating and friendly. Decorated for Christmas made it special. The art throughout hotel was an added plus.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Wonderful hotel, friendly staff, many perks for guests. Will be staying here again.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever! Gorgeous property. First-class from check in, to happy hour, to dinner, to rooms, to linens, to personnel and staff! Awesome experience all the way around! Highly recommend and will definitely return!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, will stay again. Beautiful, great service, great environment, excellent food. Enjoyed our service in the restaurant for dinner one evening. Recommend this hotel, stay here!
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Employees are GREAT - a special shout out to Tony and Soraida! Both are the epitome of what Customer Service
Stayed 5 nights in Feb 2026