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"I have stayed at this hotel twice, and the most recent visit was much improved. The rooms have been updated: bright, clean and well-designed."

"No….the place needs help….the rooms need to be updated with a clean nostalgic look….you need a designer. You can’t use cheap vinyl plank faux wood flooring in the rooms……that is a curse"

"The staff was very helpful, great hotel for the price!"

"We've spent the past three anniversaries here & this will be our last. We planned to relax in the jacuzzi our last night, but my husband instead walked in on a couple behaving inappropriately. He notified the front desk because their behavior was unacceptable, clearly unsanitary, & needed to be cleaned right away. We were later told the couple claimed they were "only swimming," which didn't reflect what was actually witnessed. The following morning at checkout, I followed up with two front desk agents. There was no acknowledgment, no apology, & no concern. Just my bill handed to me & I was sent on my way. I understand they may have been embarrassed since it wasn't their doing. Still, with my background in the hotel industry, I know how important guest experience & service recovery are. The complete lack of response especially for a returning guest, is unacceptable & is why we won't return."

"Beds are terrible. So hard, had to sleep on 4 pillows."

"Beach view"

"Did not use pool or hot tub. Room was dated and the carpets were stained, it had been cleaned but felt dirty. Our bath tub did not empty easily and clogged up. Oscar at front desk was helpful and moved us to another room. Parking was good , we had no problem finding a spot and lighting was good."

"Spa was nice as usual "

"The room was clean and large. Breakfast area was great. Staff was nice. Not overly nice but nice. "