Verified
2/10 Terrible
Melba
13 Jan, 2025
Disliked: Staff & service
Melba
Stayed 4 nights in Jan 2025
Hotel Castillo by Friends Company
3.0 star property
Travelers can sip morning coffee while planning adventures or use concierge services to discover attractions, with the outdoor pool offering relaxation.
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Photo gallery for Hotel Castillo by Friends Company
Hotel Castillo by Friends Company offers relaxation and convenience. Enjoy sunny days at the outdoor and children's pools, start mornings with continental breakfast, and unwind with evening drinks at the bar. High-speed WiFi keeps everyone connected throughout their stay.
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Breakfast included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Bar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room
Standard Double Room
- 18 sq m
- Sleeps 2
- 1 Double Bed
Standard Triple Room
- 18 sq m
- Sleeps 3
- 1 Queen Bed and 1 Large Single Bed
View all photos for Standard Quadruple Room
Standard Quadruple Room
- 18 sq m
- Sleeps 4
- 1 Queen Bed and 2 Large Single Beds
View all photos for Standard Room
Standard Room
- 18 sq m
- Sleeps 5
- 1 Queen Bed and 3 Large Single Beds
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About the area
Bello Horizonte, a neighbourhood in Santa Marta, is home to Hotel Castillo by Friends Company. The area's natural beauty can be seen at Bello Horizonte Beach and Rodadero Beach. Mundo Marino Aquarium and San Juan Cultural Center are also worth visiting. Visit our Santa Marta travel guide
Carrera 3, 42a-48 Playa Dormida, Via Cienaga Aeropuero Barrio las Tunas, Santa Marta, Magdalena, 470006
What's nearby
Rodadero Beach18 min drive - 12.1 km
Parque de los Novios20 min drive - 19.2 km- Bello Horizonte Beach15 min walk - 1.3 km
- Zazue1 min drive - 2.1 km
- Rodadero Sea Aquarium and Museum25 min drive - 14.1 km
Getting around
- Santa Marta (SMR-Simon Bolivar)4 min drive
Restaurants
- Cinto5 min drive
- Subway4 min drive
- Crepes & Waffles5 min drive
- Holguer Bistro4 min drive
- Bar Caiman Decameron4 min drive
About this property
Hotel Castillo by Friends Company
Hotel near Bello Horizonte Beach
You can look forward to free continental breakfast, a poolside bar and a coffee shop/cafe at Hotel Castillo by Friends Company. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
- An outdoor pool and a children's pool, along with sunloungers
- A 24-hour front desk, tour/ticket information and concierge services
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
- Wardrobes/cupboards, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Onsite parking options include a garage and a carport
Food and drink
- Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- Snack bar/deli
Things to do
- Children's pool
- Outdoor pool
Family friendly
- Children's pool
- Outdoor pool
- Pool toys
- Snack bar/deli
Conveniences
- 24-hour front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Pool loungers
Accessibility
- No lift
- Tile flooring in room
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Private bathroom
- Towels provided
More
- Air conditioning
- Desk
- Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 10:00 PM
Property is also known as
Castillo By Friends Company
Hotel Castillo by Friends Company Hotel
Hotel Castillo by Friends Company Santa Marta
Hotel Castillo by Friends Company Hotel Santa Marta
Frequently asked questions
Does Hotel Castillo by Friends Company have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.
Is Hotel Castillo by Friends Company pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Castillo by Friends Company?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Castillo by Friends Company?
Checkout is at 1:00 PM.
Where is Hotel Castillo by Friends Company located?
Located in Bello Horizonte, this hotel is 1.2 mi (1.9 km) from Zazue and 2.8 mi (4.6 km) from Bello Horizonte Beach. Cape Turtle Beach and Arrecife Shopping Center are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Castillo by Friends Company Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Staff & service
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1