Santarém Holidays

Our stay was fantastic. I would highly recommend Dona Graca. The staff was warm and inviting. The breakfast was delicious and the apartment style room was charming. We would love to visit again and stay at Dona Graca. We felt very at home and the customer service was top notch. Lisbon was a beautiful city to visit.

Clean, staff provided excellent service around the clock. The rooms are spacious and decorated nicely.

The hotel is in an excellent location with loads of restaurants, shops and bars close by. It a bout 20 mins walk to the pink street and 30 minutes to the beach. The rooms were clean and the amenties in the room were great also. The breakfast was a bit disappointing tho, however there is a few choices but it could be better. The scrambled eggs didnt look great and the breads were quite hard like its been out for a while. They do offer breakfast till midday which is great. The staff are very friendly, however I had 4 rooms booked so it would have been great if we had all our rooms on the same floor as it meant a lot of up and down. Also i was the main booker of the trip and the vip member however i was given the smaller room out of the 4 rooms and the room that had the bell going off early in the morning which was quite annoying as it woke me up quite early. Overall i would stay here again and do recommend it, just hope the hotel take my comments on board to consider for future guests.

The hotel is just OK. I won't call it a 5-star hotel. 3.5-star would be more appropriate.

I love this hotel and their staff, 4 times stayed and they all know me by name, ask me about my day/life, help me with anything I’ve needed and gone out of their way to be lovely. The hotel itself and the rooms are top quality but it’s the staff that are truly special and keep me coming back when in town. Sam Osborne.