Entire apartment

Akla Hotel Suites Santillana

Property class: 3

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Akla Hotel Suites Santillana provides free breakfast and more. Guests can connect to WiFi in public areas (surcharge).

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, Hot Tub

A spa tub with a bottle of champagne, a martini glass, and a candle, surrounded by flower petals.

Suite, Hot Tub

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite, Hot Tub

A bedroom with a large bed, a small table, a chair, and a decorative wall piece.

Family Suite, Hot Tub

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Premium Suite, Hot Tub (Terraza)

A modern bathroom with a freestanding bathtub, a shower, and a toilet.

Premium Suite, Hot Tub (Terraza)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet
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About the area

Santillana del Mar is home to Akla Hotel Suites Santillana. Regina Coeli Diocesan Museum and Caves of Altamira are local landmarks, and the area's natural beauty can be seen at Área Natural de Especial Interés de La Viesca and Bay of Biscay. Torre de Don Borja and Calle de Juan Infante are also worth visiting. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with horse riding and cycling. Visit our Santillana del Mar travel guide
View more Apartments in Santillana del Mar
Map
Plaza de las Arenas 3, Santillana del Mar, CB, 39330

What's nearby

  • A historic town with stone buildings, a prominent church, and rolling green hills in the background.
    Collegiate Church of Santillana del Mar
    1 min walk - 0.0 km
  • Museum of the Inquisition
    2 min walk - 0.2 km
  • Calle de Juan Infante
    3 min walk - 0.3 km
  • Torre de Don Borja
    3 min walk - 0.3 km
  • Santillana del Mar Zoo
    18 min walk - 1.5 km

Getting around

  • Torrelavega Station
    18 min drive
  • Bilbao (BIO)
    93 min drive

Restaurants

  • Mesón El Pradón
    8 min walk
  • Restaurante El Ojáncano
    3 min walk
  • La Guinda
    4 min walk
  • La finca The Bridge Tavern
    8 min drive
  • Casa Cossío
    1 min walk

About this property

Akla Hotel Suites Santillana

  • Property highlights
  • Akla Hotel Suites Santillana provides free breakfast and more. Stay connected with WiFi in public areas (surcharge).
  • You'll also find perks such as:
  • Smoke-free property and multilingual staff

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  • Parking included
9.6 out of 10, Exceptional, 109 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Dining

  • Free breakfast available

Bedrooms

  • Bedroom

Bathroom

  • 1 bathroom

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • No housekeeping service

Things to do

  • Cycling nearby
  • Fishing nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before 12:00 PM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number No Registration ID

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

What time is check-in at Akla Hotel Suites Santillana?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Akla Hotel Suites Santillana?

Checkout is at 12:00 PM.

Where is Akla Hotel Suites Santillana located?

Situated in Santillana del Mar, this apartment building is steps away from Collegiate Church of Santillana del Mar and Museum of the Inquisition. Torre de Don Borja and Calle de Juan Infante are also within 10 minutes.

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Reviews

Akla Hotel Suites Santillana Reviews

8.0

Very good

8.6

Cleanliness

8.0

Location

7.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 15 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 4 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice stay

Clean and very light just renovated apartment.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Communication
Difficult to locate, parking is a long walk away up and down cobble-stone streets, check-in is complicated, the apartment name is not as advertised, the nearby church bells sound on the hour. Given the cost and problems it is not good value for money - better to stay at the nearby Parador. Can fully recommend Santillana.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel muy correcto
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Parfait pour une nuit à Santillana Attention, juste pour avoir voulu décharger nos bagages à côté de l’hôtel nous avons eu une prune de 100€. Même pour quelques minutes il faut se garer à l’entrée de la ville.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Engañoso

Las imágenes con las cuales venden la habitación no corresponde con lo realmente te encuentras al llegar, la limpieza del espacio deja mucho que desear en nuestra habitación habían moscas, el jacuzzy al conectarlo olía verdaderamente mal, a pesar de su precio no había accesorios de baño y la habitación estaba a nivel de calle y todos los que pasaban por la plaza podian Ver la habitación al completo y claro al tener las cortinas cerradas la luminosidad de la habitación era bastante escasa. Realmente una decepción de lugar no repetiré nunca
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Suite con encanto

Suite con diseño y decoración exquisita. El desayuno incluido estaba muy bien. La suite tenía jacuzzi, nevera, tostadora, máquina de café de cápsulas, dos televisores, etc. Ana, la propietaria, es una persona muy amable. La habitación y el baño estaban muy limpios. En resumen, una estancia muy agradable en una suite de lujo. El alojamiento tiene una ubicación privilegiada. Muy recomendable.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una habitacion muy acogedora,decoracion espectacular.El jacuzzi está genial.La ubicacion justo a lado de la colegiata es estupenda,bueno salvo por las campanadas nocturnas....pero merece la pena.La atencion del personal muy buena.Repetiremos sin dudarlo.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lamentable

El peor trato que he recibido en mi vida.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

The bad far outweighs the good

Where do I start? First, the positives which were very few. Very warm welcome by a lovely lady, nicely decorated rooms, lovely big bed, good shower. On the negative side, very difficult to find and had to park in an unsecured public car park half a mile away with narrow cobbled streets to negotiate. Breakfast served in room and left the night before was virtually inedible - stale bread and cakes, tea but no kettle, fruit way past its sell by date including black bananas. No air con and very hot and stuffy. Top floor, lots of stairs and no lift. However, all this pales into insignificance compared to the church bells. If you are travelling a long way and breaking the journey, the one thing that you need is a good night’s sleep. This hotel is situated right next to a church and the bells ring every hour and half hour - on the hour they double up so at 11pm 22 rings and at midnight 24 rings and so on all through the night - and they are very loud. This is a beautiful old town but there was no indication of any of these issues on the website so a woeful lack of information that is vitally important for any traveller. Very disappointed.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Idéal pour famille

De beaux espaces, un jaccuzi très agréable, une propreté irréprochable.... la nuit a été parfaite, même si les cloches sonnant à proximité étaient bien présentes. Le bémol c’est le manque d’indication pour situer l’hôtel. Un seul petit panneau extérieur très peu visible. Personne à notre arrivée pour l’accueil, contact uniquement par téléphone avec un monsieur (nous avons réussi à nous comprendre avec mes quelques mots d’anglais) et nous n’avons vu personne à notre départ. Un peu dommage ...
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente todo

Excelente la habitación familiar!! Super bien ubicado a metros de todo!! 100% recomendable
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centre historique sympathique

Village très touristique. Suite située dans le casco viejo. Parking à l'extérieur. Il serait bien qu'un pass existe pour le parking tout proche reservé aux résidents. Difficulté à trouver l'adresse par gps, petite route étroite comme on ne peut pas accéder en voiture jusqu'à l'hôtel. Service accueillant malgré tout. Spa dans la chambre. Un plan du village serait intéressant
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar de encanto muy bien situado.
Verified review

10/10 Excellent

Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos encantó el cuarto, la ubicación fue excelente.

Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018