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Reviews of Atlantis Sanya

5 out of 5
Atlantis Sanya
North Haitang Bei Road, Haitang Bay Sanya, Sanya

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 177 reviews" "
Rating 8 - Good. 50 out of 177 reviews" "
Rating 6 - Okay. 17 out of 177 reviews" "
Rating 4 - Poor. 4 out of 177 reviews" "
Rating 2 - Terrible. 6 out of 177 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Lei Qing

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
No quality for the price. Do not book this hotel unless you want to enjoy the waterpark 24/7. Everything else is bad for value, budget breakfast, bad toiletries, poor bedding, broken lights etc.

10/10 Excellent

Bingzhen

Stayed 5 nights in Dec 2023

10/10 Excellent

Wenyu

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and they clean up our room pretty well. Drinks from the refrigerator are good, free, and they refill it everyday for you. They gave you free taste breakfast! Love the hotel and definitely will come back for the next time!
Stayed 3 nights in Dec 2023

10/10 Excellent

Ghassan

Travelled with partner
Has the best entertainment and service
Stayed 5 nights in Sep 2023
Response from Alice Li on 10 Oct,2023
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Alice Li on 25 Sept,2023
尊敬的客人，您好！非常感谢您对三亚•亚特兰蒂斯如此的青睐和喜爱！前进的脚步永不停歇，为了您的信赖，我们将更加坚持不懈，期待我们再次不期而遇。

10/10 Excellent

King Yip

Stayed 2 nights in Jul 2023

4/10 Poor

Casey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has rooms on two sides. One side (rooms are in 100s) faces the Atlantis water park. Avoid having a room on this side as music/bass will be loud until 10:30 at night. Make sure to stay on the other side (rooms are in 200s) to have a peaceful night. We stayed four nights, two night on each side as we requested a room change.
Stayed 4 nights in Mar 2023

8/10 Good

HAIJIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cold
the temperature of swimming pool is too cold to be going swimming. It is not so good, I suggest to the hotel need to improve it.
Stayed 2 nights in Jan 2023
Response from Johnny Zhang on 6 Mar,2023
Thanks for your kind suggestion, we will circle it back to the relevent department.

10/10 Excellent

ADINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an excellent property and staff! Exquisite breakfast and amenities
Stayed 1 night in Dec 2022
Response from Alice Li on 30 Dec,2022
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 6 nights in Jan 2022
Response from Alice Li on 24 Jan,2022
感谢阁下耐心且细心的点评，非常高兴得知您在三亚•亚特兰蒂斯度过了一段愉悦的时光。美好的时光总是让您感觉特别短暂，期待您能再次光临深入体验度假区的各项设施设备。祝您生活愉快！

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great resorted!
This place is definitely a cool experience! The hotel itself is beautiful and incredibly clean. The rooms are very nicely designed and have fantastic views. The entire facility is well laid out and full of fun stuff. The aquarium and water park offer lots of fun and the pool areas are very nice as well.
Stayed 2 nights in Dec 2021
Response from Alice Li on 28 Dec,2021
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2021
Response from Alice Li on 5 Aug,2021
尊敬的客人您好，感谢下榻三亚•亚特兰蒂斯。从您的点评中，我们遗憾的看到此次入住未能达到您的期望。您的反馈对我们非常重要，请来电或来函分享更多的细节，将有专员记录您的意见和建议，并期待着在您下一次光临时，可以为您提供超越期望的体验，祝您生活愉快。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jul 2021
Response from Alice Li on 9 Jul,2021
感谢阁下点评。得到您的认可是三亚•亚特兰蒂斯人的至高荣幸，我们诚挚的期待着您的再次光临。

8/10 Good

erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Alice Li on 5 Jul,2021
感谢阁下耐心且细心的点评，非常高兴得知您在三亚•亚特兰蒂斯度过了一段愉悦的时光。美好的时光总是让您感觉特别短暂，期待您的再次光临深入体验度假区的各项设施设备。祝您生活愉快！

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021
Response from Quality Assurance - Alice Li on 21 Apr,2021
感谢阁下耐心且细心的点评，非常高兴得知您在三亚•亚特兰蒂斯度过了一段愉悦的时光。您的认可是亚特兰蒂斯人的至高荣幸，我们致力于为全世界各地的宾客打造令人惊叹的非凡体验和终身难忘的美好回忆。诚挚期待着在不久的将来您能再次光临，祝您生活愉快。

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Atlantis is a great stay for families. While the water park is starting to show some wear and tear, the hotel is still in excellent condition. The breakfast buffet and Imperial Club are really nice. The other food options are either basic or very pricey.
Stayed 3 nights in Apr 2021
Response from Quality Assurance-Alice Li on 14 Apr,2021
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a family retreat. Will recommend to everyone.
Stayed 5 nights in Mar 2021
Response from Quality Assurance-Alice Li on 14 Apr,2021
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family fun
Stayed 1 night in Nov 2020
Response from Quality Assurance-Alice Li on 20 Nov,2020
感谢阁下点评。得到您的认可是三亚•亚特兰蒂斯人的至高荣幸，我们诚挚的期待着您的再次光临。

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at Atlantis Sanya. The staff are friendly and helpful. Breakfast is great.
Stayed 5 nights in Apr 2019
Response from ASH on 16 Jan,2020
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personalised service and provided fruit basket as afternoon tea. Truly appreciate the thoughtful service.
Stayed 2 nights in Dec 2019
Response from ASH on 16 Jan,2020
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful but the area around the resort not so much. During the day the room was quite warm but cooled at night. At peak times there were long lines for the included breakfast buffet. The staff was friendly and helpful. The water park was excellent.
Stayed 3 nights in Dec 2019
Response from ASH on 16 Jan,2020
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!

10/10 Excellent

Koh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel if you just want to chill out within the hotel complex. Has almost everything : aquarium, water park, restaurants, etc.
Stayed 1 night in Dec 2019
Response from ASH on 16 Jan,2020
Thank you for taking the time to share your recent visit experience with us. We are pleased that you enjoyed your stay at Atlantis Sanya and was well taken care by our service team. See you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing water park at the resort
The resort is very grand and the connecting water park was super fun! The only downside of the place is that there are lots of families and children running around! So if you want a quieter relaxing location, this might not be it
Stayed 1 night in Dec 2019
Response from ASH on 16 Jan,2020
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Alice Li-Quality Assurance on 12 Jun,2020
感谢阁下点评。得到您的认可是三亚•亚特兰蒂斯人的至高荣幸，我们诚挚的期待着您的再次光临。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and nice hotel pools. Next to aquaventure water park. My kids had lots of fun at the water park. Great room service although slightly expensive. Movies on demand, free at the hotel. We stayed for 2 nights and did not leave the hotel complex.
Stayed 2 nights in Oct 2019
Response from Alice Li - Quality Assurance on 12 Oct,2019
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids would love activities there but it comes with a price tag. My kids love the chinese food in Tang restuarant. Specially want to thank Jane Qiu from the Tang restuarant for her extreme good service.
Stayed 4 nights in Sep 2019
Response from Alice Li - Quality Assurance on 17 Sept,2019
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We are glad to hear that our colleagues taking care of your during the recent stay especially Jane from Tang restaurant. Your recognition will definitely be a great booster to motivate them further to provide excellent service experience to other guests too. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya!

6/10 Okay

TaK Kwong

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2019
Response from Alice Li on 17 Jun,2020
尊敬的客人您好，感谢下榻三亚•亚特兰蒂斯。感谢您与我们分享此次的反馈和体验，我们诚挚的期待着您的再次光临。

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Alice Li on 17 Jun,2020
感谢阁下点评。得到您的认可是三亚•亚特兰蒂斯人的至高荣幸，我们诚挚的期待着您的再次光临。

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Quality Assurance-Alice Li on 15 Oct,2019
感谢阁下耐心且细心的点评，非常高兴得知您在三亚•亚特兰蒂斯度过了一段愉悦的时光。美好的时光总是让您感觉特别短暂，期待您的再次光临深入体验度假区的各项设施设备。

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is already old and smelly
The only reason we stayed in this giant maze was because of the complimentary water park entry during the stay. I am so glad we only booked for 1 night because the room toilet started to emit awful sewage odor 5 hours into our check in. The odor got worse after dinner. We didn't bother to complain because we don't think anyone cared. The check in took forever and then the door key cards did not work the first time. It took extra time to have someone up with a new card and this precious time was taken from us being able to get to the water park asap... There was molding throughout the room bathroom, a soup dish that looked like it served as an ash tray before, a rusty balcony fence. We moved to Grand Hyatt after one night. But we do miss Atlantis for its breakfast buffet (really good variety), its water park of course, Bread Street with really decent food, and its free in-room movie-on-demand. But in GH, we got a room with private pool for less money... and even my kids agree that we should stay in both hotels in one trip.... Conclusion is, the water park entrance fee was priced in to the room. So if you don't go to their water park, no point paying the extra for a room that should only worth much less.
Stayed 1 night in Aug 2019
Response from Alice Li - Quality Assurance on 6 Aug,2019
Greeting from Atlantis Sanya! Thank you very much for spending time sharing your recent Aquarium experience with us. We truly appreciate it. We regret to read that your experience in Aquarium at Atlantis Sanya was not as you expected. Your feedback is very valuable. Feedback has been recorded and shared with relevant departments. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya.

10/10 Excellent

james

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel waterpark is very excellent and people are not many in there!!
Stayed 2 nights in Jul 2019
Response from Alice Li - Quality Assurance on 6 Aug,2019
Thank you very much for spending time sharing your recent dining experience with us. We truly appreciate it. We are also delighted to hear that you have a wonderful experience here. Thank you for your recognition . Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
I booked 2 rooms and requested for connecting or adjoining since I am traveling with the kids. But ended it up we are in a different floors. And the mini bar was not ready until we call the front desk. Also the check in and out took too long. The services provided not worth for the price I paid for.
Stayed 2 nights in Jul 2019
Response from Alice Li - Quality Assurance on 2 Aug,2019
reeting from Atlantis Sanya! Thank you very much for spending time sharing your recent experience with us. We truly appreciate it. We regret to read that your experience at Atlantis Sanya was not as you expected. Your feedback is very valuable. Feedback has been recorded and shared with relevant departments. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya.

10/10 Excellent

GLSC, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua water park, Aquarium is terrific, C Show is great too
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

RT, Singapore

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Omg what 7 stars! Please don’t be misled by fake news on internet! Is is just a self proclaimed China 7 stars, internationally it should only be 4 stars kind. The outlook and structure of the building is yes 5 stars looking but is only the outlook. It has 5 big pools but only always 1.5 or 1 pool is open daily. The breakfast place is huge but the whole place is like a marketplace till you don’t feel like staying Long in that place. Their services is really really China style kind of services really not up to 5 stars service, maybe only 3 stars. They want to trick me into paying more and more as the China woman customer service called me after we agreed on how much we should pay for my Daughter’s access to the adventure park, aquarium, breakfast and lounge accesses. The woman called me to ask to pay for more in the afternoon, I thought I just agreed thinking what she mentioned should be true. But it turned out to be a huge scam, the prices she quoted me was double the amount for the entry to the club lounge. After the first day, I also did not want the entry to the Parks but she kept insisting I can’t cancel. I had to speak to the manager as the advertised rate and the amounted quoted was totally not right. Only after speaking to the lounge manager and the reservation manager then I can cancelled that but my first day was quoted 1000rmb already. Beware, their staff are full of scamming skills! Advertised hotel and Parks are not worth going as they are not of international stan
Stayed 2 nights in Jun 2019
Response from Alice Li - Quality Assurance on 4 Jul,2019
Greeting from Atlantis Sanya! Thank you very much for spending time sharing your recent Aquarium experience with us. We truly appreciate it.We regret to read that your experience at Atlantis Sanya was not as you expected. Your feedback is very valuable. Feedback has been recorded and shared with relevant departments. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Alice Li - Quality Assurance on 7 May,2019
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Alice Li - Quality Assurance on 24 Apr,2019
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vacation
If you like good food and water parks - this is the place to stay with the family or friends.
Stayed 3 nights in Apr 2019
Response from Alice Li - Quality Assurance on 22 Apr,2019
Greetings from Aquaventure, Atlantis Sanya! Thank you very much for spending time sharing your recent waterpark experience with us. We truly appreciate it. We are glad to know that you enjoyed the facilities and services very much provided in Aquaventure Waterpark during your recent visit. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Aquaventure Atlantis Sanya soon!

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Will definitely stay again.
Stayed 4 nights in Jul 2018
Response from Alice Li - Quality Assurance on 17 Apr,2019
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Atlantis in Hinan
It was new bilding so very clean overall but service was not kind amd there were too manu ppl
Stayed 2 nights in Apr 2019
Response from Alice Li - Qaulity Assurance on 17 Apr,2019
Greeting from Atlantis Sanya! Thank you very much for spending time sharing your recent experience with us. We truly appreciate it. We regret to read that your experience in Atlantis Sanya was not as you expected, expecially the qaulity of service.Your feedback is very valuable. Feedback has been recorded and shared with relevant departments. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family vacation
It was amazing! So much to do with my daughter. It was clean, food was great, staff was friendly. Would love to go back!
Stayed 1 night in Apr 2019
Response from Alice Li - Quality Assurance on 8 Apr,2019
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We are looking forward to welcoming you back again to Atlantis Sanya soon!

2/10 Terrible

Kelly, Miami

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel staff does not speak English at all. It’s impossible to explain what you neee because nobody speaks English. This is a place for Chinese people.
Stayed 2 nights in Mar 2019
Response from Alice Li - Quality Assurance on 26 Mar,2019
Greeting from Atlantis Sanya! Thank you very much for spending time sharing your recent experience with us. We truly appreciate it. We regret to read that your experience in Atlantis Sanya was not as you expected, expecially the langauge barrier.Please share more details with us so that we can follow up and take the action.Your feedback is very valuable. Feedback has been recorded and shared with relevant departments. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya.

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Alice Li - Quality Assurance on 16 Mar,2019
感谢阁下耐心且细心的点评，非常高兴得知您在此度过了一段愉悦的时光。您的认可是亚特兰蒂斯人的至高荣幸，我们致力于为全世界各地的宾客打造令人惊叹的非凡体验和终身难忘的美好回忆。诚挚期待着在不久的将来您能再次光临，祝您生活愉快。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high entertainment hotel
It's a nice entertainment and family friendly hotel. The hotel reservation includes the entrance fees for a very good water park and a small but interesting aquarium museum. The hotel pool areas are quite good and can have fun at many places. The beach area is a bit disappointing, not as good as the other areas even without any sitting or beach parasols, but the view and weather is good in Sanya beaches.
Stayed 1 night in Feb 2019
Response from Alice Li - Manager, Quality Assurance on 6 Mar,2019
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We hope you enjoyed the services and facilities provided in our Resort. We regret to hear some unpleasant experience that you encountered during your stay. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya soon!

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019
Response from Alice Li - Qaulity Assurance on 30 Apr,2019
感谢阁下点评。得到您的认可是三亚•亚特兰蒂斯人的至高荣幸，我们诚挚的期待着您的再次光临。

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Waiting time for check in is too long. Otherwise, everything is good.
Stayed 4 nights in Feb 2019
Response from Alice Li - Manager, Quality Assurance on 21 Feb,2019
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experience with us. We truly appreciate it. We regret to read that your experience in at Atlantis Sanya was not as you expected - Delay Check In. Feedback has been recorded and shared with relevant departments. Once again, thank you for your feedback and we are looking forward to welcoming you back again to Atlantis Sanya.

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A remarkable landmark with great facility. Great with kids.
Stayed 2 nights in Jan 2019
Response from Helena on 10 Jan,2019
Dear Guest, Warmest greeting from the Reservation of Atlantis Sanya! Thank you for choosing Atlantis Sanya！ Looking forward to your next stay and wish you a happy life!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel w/ a splendid waterpark. The ocean view is also amazing.
Stayed 4 nights in Dec 2018
Response from Managing Director, Atlantis Sanya on 28 Dec,2018
Greetings from Atlantis Sanya! Thank you very much for spending time sharing your recent staying experienc with us. We truly appreciate it. We hope you enjoy the service experience and facilities provided by our Resort. We looking forward to welcoming you back again to Atlantis Sanya soon!