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Crowne Plaza Resort Sanya Bay by IHG

5.0 star property
Stylish beach retreat with outdoor pool

Choose dates to view prices

Photo gallery for Crowne Plaza Resort Sanya Bay by IHG

Exterior
View from room
View from room
Outdoor pool
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Housekeeping
The current price is S$95
includes taxes & fees
4 Jul - 5 Jul

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Family Suite, 1 Bedroom, Club lounge access, Sea View

1 bedroom, down duvets, minibar, in-room safe

Family Suite, 1 Bedroom, Club lounge access, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sea view
  • Sleeps 5
  • 1 Single Bed

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 479 sq m
  • Ocean view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Club lounge access, Sea View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds, Club lounge access, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club lounge access

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Partial ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 Bedroom, Club lounge access, Sea View (Family)

1 bedroom, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom, Club lounge access, Sea View (Family)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sea view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Sea View (Top Floor)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds, Sea View (Top Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Sea View (High Floor)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds, Sea View (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Sea View (Top Floor)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Sea View (Top Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Sea View)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Garden View (Sea View)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Club lounge access

View from room

Junior Suite, 1 Bedroom, Club lounge access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sea view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Pool View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Sea View

View from room

Standard Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Garden View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Club lounge access, Sea View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View (High Floor)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Sea View (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Sea View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Club lounge access

1 bedroom, down duvets, minibar, in-room safe

Family Suite, 1 Bedroom, Club lounge access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

1 bedroom, down duvets, minibar, in-room safe

Standard Room (Upgraded)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Garden View (Sea View)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds, Garden View (Sea View)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
No.228, Sanya Bay Road, Sanya, Hainan, 572000

What's nearby

  • Tianya Haijiao - 5 min drive - 4.0 km
  • Coconut Dream Corridor - 10 min drive - 9.8 km
  • Sanya Bay - 19 min drive - 17.8 km
  • Phoenix Island Sanya - 19 min drive - 18.6 km
  • Luhuitou Park - 24 min drive - 24.7 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 13 min drive

Restaurants

  • ‪三亚湾银韵海景度假村 - ‬3 min drive
  • ‪三亚万勃温泉海景山庄 - ‬6 min walk
  • ‪华瑞酒店 - ‬4 min drive
  • ‪君澜度假酒店大堂吧 - ‬2 min walk
  • ‪西海岸渔村大排档 - ‬17 min walk

About this property

Crowne Plaza Resort Sanya Bay by IHG

Luxury boutique hotel near Sanya Bay
Located close to Tianya Haijiao, Crowne Plaza Resort Sanya Bay by IHG provides a corner/local shop, a terrace and shopping on-site. This hotel is a great place to bask in the sun with beachfront dining and sunloungers. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
  • A 24-hour front desk, concierge services and tour/ticket information
Room features
All 383 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with digital channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

Chinese (Mandarin), English, Korean, Russian

Similar properties

3 outdoor pools, pool umbrellas

JW Marriott Hotel Sanya Dadonghai Bay

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 170 reviews
The price is S$152
includes taxes & fees
3 Jul - 4 Jul
JW Marriott Hotel Sanya Dadonghai Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 173 to 228 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Deep Blue Bar and Grill
  • Shanhailou
  • Star Cafe
  • Tian Di Hot Pot

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 660.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 to 228 for adults and CNY 0 to 173 for children
  • Rollaway bed fee: CNY 660.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Fortune Bay Hotel Sanya
Grand Fortune Bay Sanya
Crowne Plaza Sanya Bay
Grand Fortune Bay Hotel Sanya Hainan
Crowne Plaza Resort Sanya Bay Hainan
Sanya Crowne Plaza

Frequently asked questions

Does Crowne Plaza Resort Sanya Bay by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Resort Sanya Bay by IHG?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Resort Sanya Bay by IHG on 4 Jul, 2025 start from S$94.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Resort Sanya Bay by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Resort Sanya Bay by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Resort Sanya Bay by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Resort Sanya Bay by IHG?

Checkout is at noon.

Where is Crowne Plaza Resort Sanya Bay by IHG located?

Located near the bay, this family-friendly hotel is within 6 mi (10 km) of Tianya Haijiao, Jingrun Pearl Museum and Coconut Dream Corridor. Sanya Bay and Pearl Mall are also within 12 mi (20 km).

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Crowne Plaza Resort Sanya Bay by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 90 reviews
Rating 8 - Good. 31 out of 90 reviews
Rating 6 - Okay. 8 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dilinur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the food is great. Room is spacious and comfortable. Highly recommend to foreigners.
Stayed 7 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. The staff was very friendly. The seaview from my room was exceptional. Highly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Eduardo T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Easy walk to beach with large boulevard seeing locals enjoy from dancing groups to families hanging out
Stayed 4 nights in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Perfect location. Beach across from hotel. Close to airport. Staffs inexperienced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rende

Stayed 1 night in Apr 2025

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

BORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maghsood

Stayed 5 nights in Dec 2023

10/10 Excellent

Taojie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a great place but even the best ocean view isn't full ocean front, only partially ocean front
Stayed 5 nights in Apr 2023

6/10 Okay

CHUNG

Stayed 3 nights in Dec 2022

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything at the hotel was incredible. It is in the perfect location for someone that wants peace, access to the beach and excellent service. The food was great. The only negatives were Covid related. I was traveling from Beijing, so I could not go on any tours or excursions. The hotel made up for it by being a great place to relax and hang out.
The view from my balcony.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

10/10 Excellent

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

oren

Liked: Staff & service, room comfort
Very friendly service,
Stayed 8 nights in Dec 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Sanya Bay

Perhaps the hotel is under renovation as only one wing seemed to be being used. Beds were a little firm, but better than other places in China. Food & drinks expensive, but breakfast buffet pretty extensive. They do not speak as much English here as anticipated. Pool only 4.5’ deep.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a pleasant 3 nights stay at this hotel, it was certainly built as a five star, however, it is starting to need some TLC. The staff were amazing, friendly and courteous. I find it to be an excellent location for a true getaway, close enough to the airport, but far away from the hustle & bustle of the city. The public beaches were steps away (across the road) and lots of paths along the ocean for perfect morning/evening walk (stroll). I would recommend.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Cant get wifi as different network..they dont hv googles..youtube...the counter staff although they cant speak english'..but they are vety helpful trying their best to fix the wifi for us..they are sincere and warmth in their service.especially the counter staff ms christina.The lobby cafe serving bbq buffet at dinner time and the staff was vety caring knowig we are middleage adults they suggested to us tt having bbq might be too heaty for us and advise us to hv chinese food in their chinese restaurant which there are better choices of food for us..sure enough my family all of us was down with bad flu and cough..One of the captain noticed me very sick ate halfway going bk to my room to rest..later after my hubby n son finished their course of food..They hv given me free pack of green vegetables with hot porridge for my hubby to bring to me to eat..What a wonderful and thoughtful staff they have in the hotel.very impressive and touching.Keep it up.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

4/10 Poor

Wen Li

Liked: Cleanliness, room comfort
Disliked: Staff & service
酒店的前台服务水平很低，Check-in时间太长了，等了50分钟后有让再等40分钟，投诉了才终于在下午3：30以后进来房间。Check-Out明明有一键退房的安排，但前台服务员还让排队与Check-in的一起排队等。餐厅服务员问她拿餐巾，要了两遍，她居然就忘了，明明有Free早餐的，到了餐厅还要核实，而且第二天居然有核实。就算设施老旧点都好，但服务水平实在不达五星级的标准。
Stayed 3 nights in Dec 2018

8/10 Good

Kin Chi

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The hotel is too old now. Needs renovation or at least some repair and paint brush to the furniture. Overall neat and tidy. Coffee and tea for breakfast is not upgraded yet. No coffee bean made coffee. Coffee is just like water with coffee colour.
Stayed 3 nights in Dec 2017

2/10 Terrible

Udatenne Gedara

Disliked: Cleanliness, staff & service, room comfort

waiting for refund

I booked this hotel for 3 days but I stayed only one night. Smokers are every where, room smelled hard smoke. There was a ashtray in the room. the same time in informed reception desk and asked to cancel my next two days. Dealing with reception was really hard. they spoke very little English and they asked me to contact Hotels.com. unfortunately there was no WiFi at that time. I could write a mail to Hotels.com through business center computer and I asked a refund. Still I am waiting for a reply from Hotels.com, and they said they are still trying to contact the Crowne Plaza. To book your hotel it will take 2 min. but if you have a problem or refund no one will be there for you.
Stayed 4 nights in Sep 2017

10/10 Excellent

JIANZHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017