6/10 Okay
Pablo
Travelled with family
20 May,2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have been staying at the Astron Garden Special for around 20 years. In this recent stay we found that while the staff continues to be great and very helpful, there were things broken in the two rooms we had (window handles, soap dishes, furniture, etc).
While at one point in time this was a boutique hotel, it is now past its prime and in need of a major upgrade.
One person in our party now uses a wheelchair to get around and the rooms are not wheelchair friendly in that there is a step between the entryway and the rest of the apartment, and the space in the bathroom is very limited.
Another item of concern is that there is a small kitchen but no smoke detectors in the kitchen or in the apartment.
The phones no longer dial out because “all guests have cellphones” but we could not dial some numbers from our US cellphone while roaming, so this was a major drawback as we need to contact the airline to change our flights.
Pablo
Stayed 5 nights in May 2022