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Hotel Family

3.0 star property
Central hotel connected to a shopping centre in São Paulo with a restaurant

Choose dates to view prices

Photo gallery for Hotel Family

Exterior
View from property
Minibar, desk, free WiFi, bed sheets
Minibar, desk, free WiFi, bed sheets
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Single Beds

Minibar, desk, free WiFi, bed sheets

Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Minibar, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Minibar, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010

What's nearby

  • Rua 25 de Marco - 16 min walk - 1.4 km
  • Expo Center North - 5 min drive - 4.2 km
  • Anhembi Convention Center - 6 min drive - 4.6 km
  • Paulista Avenue - 7 min drive - 4.9 km
  • Allianz Parque - 10 min drive - 7.5 km

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 25 min drive

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk
  • ‪Rei do Mate - ‬5 min walk

About this property

Hotel Family

Hotel near Rua 25 de Marco
Located close to Municipal Theatre of São Paulo and Sala São Paulo Concert Hall, Hotel Family provides shopping on-site, a hair salon and laundry facilities. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, Hotel Family Paulista, offers breakfast and lunch. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), luggage storage and smoke-free property
  • A 24-hour front desk, a lift and a porter/bellboy
  • A TV in reception and a reception hall
Room features
All 223 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping and desks

Languages

English, Portuguese

Similar properties

Reception

Total Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
7.6 out of 10, Good, 1,003 reviews
The price is S$82
includes taxes & fees
17 Jun - 18 Jun
Total Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: BRL 34.99 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 34.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

Is Hotel Family pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Family?

This property doesn't offer parking.

What time is check-in at Hotel Family?

Check-in start time: 3:00 PM; check-in end time: 5:30 PM.

What time is check-out at Hotel Family?

Checkout is at noon.

Where is Hotel Family located?

Located in Bras, this hotel is within 2 mi (3 km) of Rua 25 de Marco, Sala São Paulo Concert Hall and Municipal Theatre of São Paulo. Liberty Square and Anhembi Convention Center are also within 3 mi (5 km). Bras Metro Station is 18 minutes by foot and Pedro II Station is 22 minutes.

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Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 566 reviews
Rating 8 - Good. 127 out of 566 reviews
Rating 6 - Okay. 116 out of 566 reviews
Rating 4 - Poor. 62 out of 566 reviews
Rating 2 - Terrible. 53 out of 566 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muriel

Liked: Staff & service, amenities, property conditions & facilities
As atendente maravilhosas atenciosa
Stayed 3 nights in Apr 2024

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Otima
Stayed 2 nights in May 2024

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Izabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Alexandre

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Trabalho

Stayed 2 nights in Feb 2025

10/10 Excellent

Rosyane

Liked: Cleanliness, staff & service, property conditions & facilities
Boa
Stayed 3 nights in Feb 2025

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ana Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

João

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eliane

Stayed 5 nights in Feb 2025

8/10 Good

Eliane

Liked: Cleanliness, staff & service

Bom.

O Hotel é bom mas tem mt barulho, dia e noite nos corredores, entrada e saída de mercadorias, quem tem problema para dormir e descansar fica difícil, vale a localização que é dentro do shopping facilitando as compras.
Stayed 4 nights in Feb 2025

8/10 Good

Talita

Stayed 1 night in Feb 2025

10/10 Excellent

Cilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Marcia soares

Stayed 3 nights in Feb 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem situado!

Tranquilo e bem situado!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosiane

Stayed 4 nights in Jan 2025

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom pelo preço, café muito bom. Fiquei no 4° andar. Única coisa só Wi-fi não funciona creio pela qualidade de pessoas, mas no restante muito bom??
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Boa

Custo beneficio
Stayed 2 nights in Jan 2025

10/10 Excellent

Alissandra

Stayed 3 nights in Jan 2025

6/10 Okay

Mileide

Liked: Staff & service
Só acho que os panos de cama teriam que mais higienizados !de restante o café da manada estava ótimo
Stayed 1 night in Jan 2025

8/10 Good

Renata Thomaz

Liked: Cleanliness, staff & service, room comfort

Hospedagem muito boa no Hotel Family

Minha estadia foi muto boa! Fui a trabalho e fiquei muito satisfeito com o atendimento da recepção, que foi impecável tanto pela manhã quanto à noite. A recepcionista foi extremamente atenciosa e me deu ótimas indicações sobre a melhor forma de chegar ao meu destino. O tratamento que recebi foi bom e fez toda a diferença na minha experiência. Recomendo a todos!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Boa para o que o hotel se propõe. Pode melhorar com relação ao ar condicionado, barulhento. O Hotel precisa de uma pintura etc. Os funcionários atenciosos, restaurante bem simples e café da manhã tb.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sempre ficava nesse hotel mas essa última estadia foi horrível ficamos num quarto sujo,banheiro sujo com a tampa do vaso encardido,roupa de cama encardida ,quarto com janela quebrada de frente pra um local com obra .o hotel é bem localizado pra quem vai na feira da madrugada mas precisa de uma reforma e ter quartos mais apresentáveis e limpos..o café da manhã é ótimo e o atendimento também
Stayed 2 nights in Jan 2025