Located close to Maternidade Pro Matre Paulista and Shopping Cidade São Paulo, Mercure São Paulo Paulista Hotel provides dry cleaning/laundry services, a bar and a gym. The on-site international cuisine restaurant, Ervas Finas, offers breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 82.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately BRL 65 per person
Valet parking fee: BRL 44 per day
Rollaway bed fee: BRL 82.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 05.759.021/0001-09
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Mercure São Paulo Paulista Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Mercure São Paulo Paulista Hotel?
As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Mercure São Paulo Paulista Hotel on 13 Jun, 2026 start from S$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure São Paulo Paulista Hotel?
Valet parking is available for BRL 44 per day.
What time is check-in at Mercure São Paulo Paulista Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Mercure São Paulo Paulista Hotel?
Checkout is at noon.
Where is Mercure São Paulo Paulista Hotel located?
Located in Bela Vista, this hotel is within a 5-minute walk of Maternidade Pro Matre Paulista and Paulista Avenue. Shopping Cidade São Paulo and Sesc Paulista Viewpoint are also within 10 minutes. Brigadeiro Station is only a 4-minute walk and Trianon-Masp Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.0
Location
9.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 548 out of 1001 reviews
10 - Excellent
548
Rating 8 - Good. 341 out of 1001 reviews
8 - Good
341
Rating 6 - Okay. 78 out of 1001 reviews
6 - Okay
78
Rating 4 - Poor. 21 out of 1001 reviews
4 - Poor
21
Rating 2 - Terrible. 13 out of 1001 reviews
2 - Terrible
13
Reviews
Verified
10/10 Excellent
Todd
15 Jul, 2025
Excellent Hotel
We had a great stay. Staff was friendly and helpful especially William.
Todd
Stayed 6 nights in Jul 2025
Verified
10/10 Excellent
Nicholas
4 Jan, 2026
Liked: Cleanliness, staff & service
This is a nice clean, friendly hotel centrally located. The only problem I noticed was a complicated check-in at checkout process. But things worked out fine.
It was great for a night. Location and staff are very good and friendly. The room is spacious and clean. The downside was the mold in the bathroom walls and the smell of mold in the hall.
Location and general condition is good.
I would have preferred newer towels in the bathroom (they were very old) and a decent desk chair (with no noise and more comfort).
Pretty expensive prices considering the room conditions. But good breakfasts.
Joey
Stayed 9 nights in Sep 2024
Verified
8/10 Good
Tomasz
21 Feb, 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean hotel with great staff. Condition not great.
The hotel is in a good standard with very friendly and helpful staff. However, lacked in maintaining the facilities that were probably very good 20 years ago.
The room and hotel were clean but state of flooring and bathroom was poorly maintained. Biggest shock was the door frame that was breaking apart when opening/ closing the main doors- quite a shock when staying in São Paulo where safety should be one of the priorities.
The hotel is located a block away from the busy Paulista Avenue which actually is good because traffic is less busy and it is quieter in the evening. Check in is a breeze as they offer an online advance check in. Staff are very welcoming and hospitable and most of them speak English which is a good help knowing that Portoguese is the most spoken language in Brazil. The hotel has an in house restaurant which serves good lunch and dinner. If you opted for a free breakfast, their breakfast is excellent. This hotel is a member of the Accor chains of hotels and so they maintain a good standard. Amenities are basic. 2 big towels, two medium and a floor towel. Shampoo and conditioner are in a refillable containers attached to the wall. They provide 3 small bar soaps and a shower cap. The wifi and hot shower all works excellent. Bed is comfortable and they offered me extra pillows since I found their pillows to be small and thin. They have a safe for your valuables. TV has limited English channels. The best thing about this hotel is its location if you want to explore Paulista Avenue. For that, I will surely choose this hotel again. .
Decent hotel in a nice location
Very close to Av Paulista & all local transportation
Good size rooms , good wifi , big bed , nice hot shower
Rooms & hotel exterior are a bit dated & in need of modernisation
for the price, the room turned out okay. service is quite weak though, staff is limited so they try to make do with what they have, which in turn is pretty sleek quality.
Patricia
Stayed 1 night in Jul 2022
Verified
6/10 Okay
Fernando
30 Jun, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was very average and nothing exciting. I wish there were more fruit options. The pastries were a bit cheap and lower quality
Fernando
Stayed 2 nights in Jun 2024
Verified
6/10 Okay
maya
15 Mar, 2025
No me gusto ,.......
maya
Stayed 11 nights in Feb 2025
Verified
8/10 Good
Luca Dario
15 Nov, 2022
Liked: Cleanliness, staff & service
It was Ok.
The building could use some upgrading as the structure seems to be quite "tired" . The fridge in the bedroom is noisy and I had to unplug it at night to avoid being awaken by the motor starting. Also the doors and/or walls are not soundproof so you can easily hear staff or people in the hallway when they are chatting, laughing or else.