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1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Guest reviews

4.2 out of 5 Very good
670 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationFMUSP Clinical Hospital9 min walk
Popular LocationPaulista Avenue16 min walk
Popular LocationFrei Caneca Shopping and Convention Center4 min drive
AirportSao Paulo (CGH-Congonhas)13 min drive

Choose dates to view prices

  • Standard Room, 1 Double Bed

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsStandard Room, 1 Double Bed
  • Standard Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsSuperior Room

About this area

Sao Paulo

Located in Sao Paulo's Pinheiros neighbourhood, Mercure Sao Paulo Pinheiros is in the business district and near a metro station. Tomie Ohtake Cultural Institute and Football Museum are cultural highlights, and travellers looking to shop may want to visit Oscar Freire Street and Paulista Avenue. Looking to enjoy an event or a match while in town? See what's going on at Allianz Park.
Visit our Sao Paulo travel guide
View in a map
Popular Location

What's nearby

  • FMUSP Clinical Hospital - 9 min walk
  • Paulista Avenue - 16 min walk
  • Frei Caneca Shopping and Convention Center - 4 min drive
  • Shopping Eldorado - 6 min drive
  • Ibirapuera Gymnasium - 6 min drive

Getting around

  • Sao Paulo Pinheiros Station - 7 min drive
  • Oscar Freire Station - 8 min walk
  • AirportSao Paulo (CGH-Congonhas) - 13 min drive

Restaurants

  • Where to eat
  • La Terrina – Al fresco dining restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily, happy hour available.

About this property

Mercure Sao Paulo Pinheiros

3.5-star Sao Paulo hotel in Pinheiros, walk to Oscar Freire Street
Along with a restaurant, this hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and valet parking. All 201 rooms provide conveniences such as sitting areas and microwaves, plus complimentary wireless Internet access and Smart TVs with cable channels. Other amenities available to guests include TVs, minibars and room service (during limited hours). Weekly housekeeping is available.
Mercure Sao Paulo Pinheiros offers 201 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Sao Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: BRL 25 per day

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: BRL 42 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in between noon and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 28 2020 to October 31 2020 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 9 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: BRL 42 per person (approximately)
  • Valet parking fee: BRL 25 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or legal guardians travelling with children who are under 18 years old must present the child's birth certificate and an identity card with photo (passport, for example) at check-in. For international travels from Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's birth certificate and identity card with photo – a letter authorising the trip signed by the other parent with a notarised certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, judicial authorisation is required. People who intend to travel to Brazil with children must consult the Brazilian consulate before travelling for more information.
One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Mercure Sao Paulo Pinheiros Hotel
Mercure Pinheiros Hotel
Mercure Sao Paulo Pinheiros
Mercure Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Sao Paulo

Frequently asked questions

Can I cancel my reservation for free at Mercure Sao Paulo Pinheiros and receive a full refund?
Yes, Mercure Sao Paulo Pinheiros offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Sao Paulo Pinheiros cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Sao Paulo Pinheiros have a pool?
Yes, this property has an indoor pool.
Is Mercure Sao Paulo Pinheiros pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Sao Paulo Pinheiros?
Valet parking is available for BRL 25 per day.
What time is check-in at Mercure Sao Paulo Pinheiros?
Check-in is from noon to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Mercure Sao Paulo Pinheiros?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Mercure Sao Paulo Pinheiros located?
Located in Pinheiros, this hotel is within a 10-minute walk of Oscar Freire Street, Benidito Calixto Square and FMUSP Clinical Hospital. Paulista Avenue and Football Museum are also within 2 mi (3 km). Oscar Freire Station is 8 minutes by foot and Clinicas Station is 9 minutes.
4.2
Very good
670 reviews
5 - Excellent
271
4 - Good
287
3 - Okay
78
2 - Poor
27
1 - Terrible
7

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were the best I’ve experienced at a hotel.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
This place is great. Love the pool, the gym, location, WiFi. All wonderful.
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Business traveller
Sad face IconDisliked: Staff & service, property conditions & facilities
Great location, poor maintenance
This hotel is in a great upper mid class area of Sao Paolo with lots of nice restaurants and bars nearby. It also has a good, well sized indoor pool. And the staff are generally polite and well meaning. But - I had multiple problems, from a broken coffee machine and noisy A/C to non WiFi in my room which took two complaints before it was fixed. I reported a broken light, it was still not fixed after 2 days. Not good enough for a business hotel. I asked to see the duty manager to explain my dissatisfaction and give the hotel a chance to make amends, but she refused to see me. They display signs about a service satisfaction promise etc, but in reality clearly it means nothing. Generally the hotel needs a revamp, many small maintenance issues not attended to. So in spite of the good location, I will not return.
Stayed 1 night in Nov 2019

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