Located in the heart of São Paulo, Novotel Sao Paulo Center Norte offers upscale comfort with modern amenities. Guests can unwind in the sauna, relax by the outdoor pool with loungers, or sample international cuisine at either of the two on-site restaurants.
Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Destination fee: BRL 6.60 per accommodation, per night.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately BRL 66 per person
Valet parking fee: BRL 40.00 per day
Pet fee: BRL 100 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Novotel Sao Paulo Center Norte have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Novotel Sao Paulo Center Norte?
As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Novotel Sao Paulo Center Norte on 14 Jun, 2026 start from S$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Sao Paulo Center Norte pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees.
How much is parking at Novotel Sao Paulo Center Norte?
Valet parking is available for BRL 40.00 per day.
What time is check-in at Novotel Sao Paulo Center Norte?
Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at Novotel Sao Paulo Center Norte?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Novotel Sao Paulo Center Norte located?
Located in Vila Guilherme, this hotel is within a 10-minute walk of Shopping Center Norte and Paulista Penitentiary Museum. Alfredo Mesquita Theater and Lar Center Shopping Mall are also within 15 minutes. Carandiru Station is 8 minutes by foot and Portuguesa-Tiete Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything was amazing. Security had to let me out of the gate. I am not sure if I was to pay for self parking or not but they did not seem to say that I needed to. The language barrier between us made it difficult but they were very accommodating. The gym unit could use a little reorganizing to better use the space but I was able to manage a small workout. Breakfast buffet was amazing.
Highly recommend. I stayed with my son for an event at the Expo Centre Norte and was very pleased with how close this was to the venue and how nice the facilities were. everyone spoke English which was very convenient. They even had outlets that accepted various types of plugs so I didn’t even need to bring an adapter.
TERRIBLE SERVICE – DO NOT RECOMMEND
I stayed at Novotel São Paulo North Center and had a horrible experience. Despite my confirmed reservation, the front desk refused to give me a room until 2 pm, after a long flight. Staff do not speak English, which is unacceptable for an international hotel.
When I finally got a room, the bathroom had a dangerous water leak that was never fixed, despite repeated complaints. After moving to another room, I discovered they don’t even clean properly—the same plastic tag stayed on the floor all day.
At checkout, the manager promised a refund that never happened. A month earlier, I stayed at Novotel Santa Cruz, Bolivia, and the service was excellent—the complete opposite.
Avoid this hotel. Terrible service, unsafe conditions, and false promises.
Manuel
Stayed 4 nights in Sep 2025
Verified
6/10 Okay
Patricia
16 Feb, 2026
Disliked: Cleanliness
Service was very good but my room smell like sewage and we had 2 cockroach as well.
We told the cleaning people about it and left at noon to have the room cleaned and the roaches removes. When we were back at 4pm nothing was done.