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Reviews of Praia Accommodation

3 out of 5
Praia Accommodation
Praia Lagarto, São Tomé Island, São Tomé

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 7 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.6/10

Cleanliness

7.0/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness
Love the place
Nice place but very weak internet access and facilities for room service. The staff at least those at the front desk an the restaurant need to speak/understand either French or English
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice hotel and good location!
The receptionist / manager Madam Andrea is super helpful to arrange /negotiate tuk tuk tours for me. She seems to be the only person who speaks fluent English. Breakfast buffet has good variety. I stayed in the budget room where wifi was poor. The pool is huge and great for swimming laps! Free airport transfer provided.
Stayed 2 nights in Aug 2018

2/10 Terrible

Diogo

Stayed 1 night in Jul 2023

4/10 Poor

Livio

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Music all night long … impossible to sleep. Noisy air conditioning and room was to hot.
Stayed 1 night in Jul 2023
Response from Ermelindo Varela on 10 Jul,2023
Prezado Livio,Bom dia!Agradecemos a sua preferencia ao nosso hotel, porém lamentamos o ocorrido. Entendemos que tenha sido uma noite perturbada, e ao nosso alcance prometemos tudo fazer para melhorarmos os serviços e comodidade evitando que situações destas se estendam aos outros hóspedes. Quanto à musica, gostaríamos de dizer que se trata de um ambiente externo contra o qual ja envidamos esforços na medida de encurtar ou encerrar essas atividades, contando com os apoios das autoridades competentes, que não nos respondem a tempo desejado.Ao vosso dispor para mais assuntos.Cumprimentos,Hotel Praia - São Tomé

6/10 Okay

Samuel

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Zona muito barulhenta com música à noite toda , ar condicionado muito barulhento
Stayed 1 night in Jul 2023
Response from Ermelindo Varela on 10 Jul,2023
Prezado Samuel,Bom dia!Agradecemos a sua preferencia ao nosso hotel, porém lamentamos o ocorrido. Entendemos que tenha sido uma noite perturbada, e ao nosso alcance prometemos tudo fazer para melhorarmos os serviços e comodidade evitando que situações destas se estendam aos outros hóspedes. Quanto à musica, gostaríamos de dizer que se trata de um ambiente externo contra o qual ja envidamos esforços na medida de encurtar ou encerrar essas atividades, contando com os apoios das autoridades competentes, que não nos respondem a tempo desejado.Ao vosso dispor para mais assuntos.Cumprimentos,Hotel Praia - São Tomé

6/10 Okay

Jorge

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
A/C antigo e ruidoso; festas próximas do hotel com música alta até as 07:00 da manhã ,
Stayed 1 night in Jul 2023
Response from Ermelindo Varela on 10 Jul,2023
Prezado Jorge,Bom dia!Agradecemos a sua preferencia ao nosso hotel, porém lamentamos o ocorrido. Entendemos que tenha sido uma noite perturbada, e ao nosso alcance prometemos tudo fazer para melhorarmos os serviços e comodidade evitando que situações destas se estendam aos outros hóspedes. Quanto à musica, gostaríamos de dizer que se trata de um ambiente externo contra o qual ja envidamos esforços na medida de encurtar ou encerrar essas atividades, contando com os apoios das autoridades competentes, que não nos respondem a tempo desejado.Ao vosso dispor para mais assuntos.Cumprimentos,Hotel Praia - São Tomé

6/10 Okay

Jorge

Stayed 1 night in Jul 2023
Response from Ermelindo Varela on 10 Jul,2023
Prezado Jorge,Bom dia!Agradecemos a sua preferencia ao nosso hotel, porém lamentamos o ocorrido. Entendemos que tenha sido uma noite perturbada, e ao nosso alcance prometemos tudo fazer para melhorarmos os serviços e comodidade evitando que situações destas se estendam aos outros hóspedes. Quanto à musica, gostaríamos de dizer que se trata de um ambiente externo contra o qual ja envidamos esforços na medida de encurtar ou encerrar essas atividades, contando com os apoios das autoridades competentes, que não nos respondem a tempo desejado.Ao vosso dispor para mais assuntos.Cumprimentos,Hotel Praia - São Tomé

8/10 Good

Hélène

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nettoyage des chambres impeccable
Stayed 4 nights in May 2023
Response from Ermelindo Varela on 30 Jun,2023
Chère Mme. HélèneNous tenons à vous remercier d'avoir choisi l'Hôtel Praia, regrettons la lenteur du processus d'enregistrement qui a abouti à l'échec de l'enregistrement de la réservation pour des raisons techniques. Nous ferons des efforts pour améliorer notre service.Cordialement,

10/10 Excellent

ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr angenehm im bungalow
das bungalow war sehr gräumig und bot eine heimische atmosphäre, der pool war sauber und angenehm, das personal stets freundlich und hilfsbereit
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Amenities
goede zwembad en breakfast. The bedden zijn hard, en de prijs is te hoog voor de kwaliteit van de kamer.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil et la gentillesse du personnel, La grande piscine bien entretenue, la proximité de la plage sympa pour tout ke monde, le petit dej excellent.... Tout tout bien.
Stayed 12 nights in Sep 2019

6/10 Okay

Verified traveller

ontwijt erg goed, wifi werkt niet de kamer onder tapij en bed vol met stof . De matrassen zijn hard.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout d’abord le personnel de l’hôtel était formidable. Ils font tout pour vous plaire surtout L’exceptionnelle Andrea qui travaille à la réception et qui a organisé mes excursions à l’avance. Ne pas manquer de faire un massage avec Aldina, l’unique est excellente masseuse à l’hôtel. Tout le monde est gentil. Le petit déjeuner est délicieux. Beaucoup de variétés et de choix. La nourriture au bar et au restaurant est excellente. Une chose est certaine, vous ne tomberez jamais malade. Je recommande cette hôtel sana hésitation. Il est à 5 minutes à pieds de l’aéroport avec une plage en face.
Stayed 7 nights in May 2019

8/10 Good

Paola

Liked: Cleanliness, room comfort
Disliked: Staff & service
Quiet with big swimming pool but far from the city
I spent one month in Sao Tome e Principe and stayed several times in Praia Accomodation, which is part of Hotel Praia (thanks for storing my luggage for free!). I liked this place as it is quiet and has a big swimming pool (salty water) and a great breakfast (big buffet). WI-Fi is not always working. It is a bit far from the city (ca. 3km) but you can take a mototaxi for 20 Dobras. Some staff is very nice, like Mr Edger who answered all my questions about carnival, Thanks! Unfortunately I had a very bad experience when checking in and out my last time with Mr Wander: he was very rude and insisted I had to pay right away (but I had already payed by credit card), then he gave me the key for a bungalow which I didn’t book and didn’t want, saying I HAD to stay there as there was no other free room (it was really far, I had to walk all the way there and back with the heavy luggage and was offered no help, my suitcase broke because of the pebble stones!). As I refused to sleep there and said I would search another hotel, a colleague finally managed to find a better room for me! It took over one hour to solve the problem, so I missed my dinner at CACAU at 19:30pm and was really angry. The following day Mr Edger apologized and offered me a free late check-out. Unfortunately when checking-out Mr Wander was at the reception again, he wanted me to check-out earlier and said nasty things to me! Me, my driver and the other guests were shocked from this treatment, not sure I'll return!
Stayed 1 night in Feb 2019

6/10 Okay

Dimitrinka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praktiska detaljer
Bara euro kontanter. Visa/Master funkar ej. Inte ens ta ut från bank. Växla till lokalt- på gatan eller som växel på affär. Växla på bank-stor avgift. Euro kan tas ut enklast via western union, om online- tjänst funkar. Betalalsen helst innan resan, via nätet. Unitel simkort finns köpa i receptionen. Annars wi-fi om du är nära reception/ restaurang. Mat och myggskydd funkar bra. Kolla att"stör ej" skyllt finns. Annars blir ni utkörda från rummet tidigt, för städning. Även vid online check-in, för tillbaka-resan- var på flyget minst 3 timmar innan. Andra rutiner. Malaria/koleravaccinen behövs egentligen inte. Däremot gula febern-kortet. El- och uttag samma som i Sverige.
Stayed 12 nights in Jan 2019