Sarteano Holidays

We had a wonderful stay at this hotel in Florence. From the moment we arrived, the staff was kind, welcoming, and very helpful. The communication before and during our stay was excellent, which made everything feel smooth and easy. The location was perfect for enjoying Florence, and the hotel itself felt comfortable, clean, and well cared for. After long days walking through the city, it was a great place to come back to and relax. What stood out most was the hospitality. The staff made us feel taken care of without it ever feeling forced. You can tell they genuinely care about their guests having a great experience. We would absolutely stay here again and highly recommend it to anyone visiting Florence.

Great location! For the price, I expected high end service but it was average - nothing extraordinary. There was also only instant coffee in the room.

Beautiful hotel in a perfect location.

Absolutely fantastic hotel, we couldn’t believe how good it was. Exactly like the photos. The hotel was built only in 2018 and the facilities are constantly kept in perfect condition and spotlessly clean. In a quiet part of town easily walkable into the main attractions and close to a bus and a tram stop, a perfect sanctuary to rest at night time. All of the staff are so kind and polite, especially Francois who looked after us very well at breakfast time. The hotel would be worth the price tag just for the comfortable rooms and location, but it has the added bonus of a free breakfast (with tons of choices and free mimosas), free luxury spa facilities and free home made lemonade and biscuits available at all times. We can’t recommend this hotel enough as a boutique stay perfect for adults wanting a luxury escape.

Excellent service and staff, a gorgeous boutique hotel.