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Reviews of Park Town Hotel

3.5 out of 5
Park Town Hotel
924 Spadina Cres East, Saskatoon, SK

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1008 reviews" "
Rating 8 - Good. 356 out of 1008 reviews" "
Rating 6 - Okay. 110 out of 1008 reviews" "
Rating 4 - Poor. 40 out of 1008 reviews" "
Rating 2 - Terrible. 36 out of 1008 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the view from my room and the lotion product.
Stayed 1 night in May 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant with nice options for breakfast.
Stayed 2 nights in Apr 2024
Response from H Curry on 2 May,2024
Thank you for choosing to stay with us while in Saskatoon. We look forward to having you stay with us in the future.

4/10 Poor

Mik

Disliked: Staff & service
They do not offer any of the VIP features unless you pointed out to them. They tried to put me in a smaller room than was advertised on Expedia I told them VIP gets me a free room upgrade there was nobody in the hotel in terms of busy time it was very empty and it was a challenge to get any upgrades or even reasonable room based on what was advertised
Stayed 2 nights in Apr 2024
Response from Trevor J on 4 May,2024
Thank you for providing us feedback regarding your stay. I apologize for the issues you had during your stay. We will forward your comments to the appropriate departments so they may be addressed.

2/10 Terrible

JENNIFER

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The presence of long black hair throughout the bed, showers, tub, walls, pool, and pool floors is unsanitary and unappealing. Additionally, the unpleasant mildew odor in the room has determined that I will not be returning for another stay.
Stayed 1 night in Apr 2024
Response from Trevor J on 29 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback so we can improve our service standards. We have forwarded your concerns to our cleaning staff.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Trevor J on 30 Apr,2024
Thank you for providing us feedback regarding your stay. We look forward to having you stay with us again.

4/10 Poor

Terrance

Travelled with family
Our room was 27c all day and night with no way to cool it off. It was very uncomfortable to try to sleep at night. We were told that the air conditioning hadn’t been turned on yet. Staff did provide a small fan to use, but it made very little difference. We were offered no reduction in price although we were given 2 comp breakfasts the next morning after suggesting some compensation.
Stayed 1 night in Apr 2024
Response from Trevor J on 29 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback so we can improve our service standards.

4/10 Poor

Sharla

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was hot and couldn’t get the temperature down all night. After we booked - we were informed it was paid parking.
Stayed 1 night in Apr 2024
Response from Trevor J on 29 Apr,2024
Thank you for providing us feedback regarding your stay. Your booking did include above ground parking, and I did not see any charges for parking on your bill. Sorry for any misunderstanding with the parking.

10/10 Excellent

Tanith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and in good shape, the facility itself was well maintained. The staff checking us in and out were friendly and helpful. The only problem we had was that thre weren't any towels at the pool and we couldn't reach the front desk to ask for more
Stayed 1 night in Apr 2024
Response from Trevor J on 26 Apr,2024
Thank you for the complete score. We appreciate the feedback and look forward to hosting you again in the future.

8/10 Good

gregory bruce

Travelled with partner
Liked: Cleanliness, staff & service
Close to hospitals as we require services there
Stayed 1 night in Apr 2024
Response from Trevor J on 26 Apr,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

10/10 Excellent

Jeff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Apr 2024
Response from Trevor J on 26 Apr,2024
Thank you for the complete score. We appreciate the feedback and look forward to hosting you again in the future.

8/10 Good

Tyrell

Stayed 2 nights in Apr 2024

8/10 Good

Mercy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff is nice rooms have great views but 6 th floor ac doesn’t work like it’s supposed to my room was way to warm and couldn’t turn it down
Stayed 2 nights in Apr 2024
Response from Trevor J on 15 Apr,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

10/10 Excellent

Mr. Cornelius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view and easy to acesss river trails for walking. Great breakfast buffet and not as expensive as i would've thought
Stayed 1 night in Apr 2024
Response from Trevor J on 15 Apr,2024
Thank you for providing us feedback regarding your stay, and thank you for the kind words about our breakfast. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

8/10 Good

Thommisina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They were very nice and pet friendly
Stayed 2 nights in Apr 2024
Response from Karrie A on 14 Apr,2024
Thank you for providing us feedback regarding your stay. We look forward to having you stay with us again.

10/10 Excellent

Penni

Stayed 1 night in Apr 2024
Response from Trevor J on 4 May,2024
Thank you for the complete score. We appreciate the feedback and look forward to hosting you again in the future.

6/10 Okay

Shaun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Park town is a great hotel with a beautiful view of the river. There are, however, some concerns that travellers should be aware of: 1.the property is getting old and there are issues that arise. On this stay our fridge had died sometime before our arrival and when we opened it a substantial amount of water poured out. There are additional sign of wear and tear sink didn’t drain properly,, frayed carpet etc). None of these individually are the end of the world but the fridge proved a bigger issue as our stay continued. 2. No air conditioning. This happened on our last stay at the Parktown as well , I should have remembered…. It has something to do with seasonal HVAC systems(??). In the spring there is no AC. On a warmer day, as ours was, the temp gets high in the upper floors. We adjusted our room thermostat to 18, but the temp rose to just under 25 and stayed there. Add in the fact the fridge couldn’t cool water to drink and the temp led to very little sleep. 3. River walk in the evening was sketchy. It’s about 4 block to the downtown / restaurant area. The riverfront area is definitely facing some challenges, and to have access to these amenities without needing to add in a walk may be a decision to consider. As I said in the open, I like the Parktown. It has been my go to hotel in Saskatoon for as long as I can remember, I just think that time is catching up to the place, and there is stuff completion just a few blocks (in the right direction) away.
Stayed 1 night in Apr 2024
Response from Karrie A on 14 Apr,2024
Thank you for providing us feedback regarding your stay. I have forwarded your comments onto the appropriate departments so they may be addressed. We are doing a major renovation to the hotel rooms in the tower this year, so a lot of those issues will be resolved in the renovations. We appreciate your loyality and hope you will continue to stay with us.

8/10 Good

Glen

Stayed 1 night in Apr 2024
Response from Trevor J on 30 Apr,2024
Thank you for providing us feedback regarding your stay. We look forward to having you stay with us again.

10/10 Excellent

Katie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Downtown is unsafe in the way of ensuring you do not have anything valuable in your vehicle.
Stayed 1 night in Apr 2024
Response from Trevor J on 9 Apr,2024
Thank you for the complete score. We appreciate the feedback and look forward to hosting you again in the future.

8/10 Good

Candace

Stayed 1 night in Apr 2024
Response from Trevor J on 26 Apr,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Right by the River and Knox United Church. Clean and comfortable. It was a good hotel experience and I would definitely recommend based on my one night experience. The breakfast is as you’d expect — a bit meh — but no more so than other hotel breakfast bars. It had the basics needed for a quick breakfast.
Stayed 1 night in Mar 2024
Response from Trevor J on 9 Apr,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

8/10 Good

Roya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the Park Hotel and its restaurant.
Stayed 2 nights in Mar 2024
Response from Trevor J on 9 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback and look forward to hosting you again in the future.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Apr 2024
Response from Trevor J on 5 Apr,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

10/10 Excellent

Sheren

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast in the city.
Stayed 1 night in Mar 2024
Response from Trevor J on 3 Apr,2024
Thank you for providing us feedback regarding your stay, and thank you for the kind words about our breakfast. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

6/10 Okay

Breanna

Stayed 1 night in Mar 2024
Response from Trevor J on 22 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback.

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Trevor J on 3 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback and look forward to hosting you again in the future.

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Trevor J on 3 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback and look forward to hosting you again in the future.

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is easily accessible from all major routes. Excellent value for the standard of property. Would definitely use again when back in Saskatoon.
Stayed 1 night in Mar 2024
Response from Trevor J on 3 Apr,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Trevor J on 3 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback and look forward to hosting you again in the future.

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Mar 2024
Response from Trevor J on 27 Mar,2024
Thank you for reviewing your stay. We appreciate the feedback and look forward to hosting you again in the future.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Trevor J on 27 Mar,2024
Thank you for reviewing your stay. We appreciate the feedback and look forward to hosting you again in the future.

10/10 Excellent

Greg, Humboldt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2024
Response from Trevor J on 25 Mar,2024
Thank you for the complete score. We appreciate the feedback and look forward to hosting you again in the future.

10/10 Excellent

Carla, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, nice and clean.
Stayed 1 night in Mar 2024
Response from Trevor J on 25 Mar,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay thank u!
Stayed 1 night in Mar 2024
Response from Trevor J on 24 Mar,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

2/10 Terrible

derek

Stayed 1 night in Mar 2024
Response from Karrie A on 14 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback so we can improve our service standards.

8/10 Good

Pamela, Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Karrie A on 14 Apr,2024
Thank you for reviewing your stay. We appreciate the feedback.

10/10 Excellent

Corinne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle and the driver was an awesome addition. Great responsive staff. Sheets on the bed… soooo cozy!
Stayed 4 nights in Mar 2024
Response from Trevor J on 23 Mar,2024
Thank you for the complete score. Happy to hear you were able to utilize the shuttle. We hope you will stay with us again the next time your in the city.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really really nice
Stayed 2 nights in Mar 2024
Response from Trevor J on 24 Mar,2024
Thank you for reviewing your stay. We appreciate the feedback and look forward to hosting you again in the future.

10/10 Excellent

Mohammadreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Clean room. They clean your room every day. There is vending machine for having snack in each floor. Hot tub can be a little warmer
Stayed 4 nights in Mar 2024
Response from H Curry on 22 Mar,2024
We appreciate you letting us know about your stay with us. We look forward to having you stay with us again in the future.

10/10 Excellent

debbie

The people are excellent! John who shuttled us around was awesome! Very accommodating. The restaurant in the hotel has fabulous food
Stayed 5 nights in Mar 2024
Response from Trevor J on 18 Mar,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

2/10 Terrible

Marvin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud next door parties unclean room
Stayed 1 night in Mar 2024
Response from Trevor J on 18 Mar,2024
Thank you for providing us feedback regarding your stay. I apologize that we did not meet your expectations.

10/10 Excellent

Atul, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Trevor J on 18 Mar,2024
Thank you for the complete score. We hope you will stay with us again the next time your in the city.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, and conveniently located close to downtown, and hospitals. Thank you for the extended check out, and arranging a cab for early morning pick-up. We’ll be back!
Stayed 1 night in Mar 2024
Response from Trevor J on 16 Mar,2024
Thank you for the complete score. We appreciate the feedback and look forward to hosting you again in the future.

10/10 Excellent

Bryan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, good beds, friendly staff
Stayed 2 nights in Mar 2024
Response from Trevor J on 12 Mar,2024
Thank you for providing us feedback regarding your stay. We are pleased that you enjoyed your stay and look forward to hosting you again in the future.

4/10 Poor

Marzia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The management needs to invest in new bedding and update their outdated furniture. Despite the staff's efforts, they cannot repair or upgrade the supplies for guests. The beds are smaller than regular size, and deep cleaning for bugs and replacing old, stained, and worn-out fabrics would add value to your hotel. We have been loyal customers, but each time we visit, the experience worsens.
Stayed 1 night in Mar 2024
Response from Trevor J on 13 Mar,2024
Thank you for providing us feedback regarding your stay. I apologize that we did not meet your expectations. The hotel will be undergoing renovations this spring/summer.

6/10 Okay

Dylan

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Trevor J on 13 Mar,2024
Thank you for reviewing your stay. We appreciate the feedback.

10/10 Excellent

Carmen K

Liked: Cleanliness, staff & service, property conditions & facilities
Location on the river and pub on site
Stayed 3 nights in Mar 2024
Response from Trevor J on 12 Mar,2024
Thank you for providing us feedback regarding your stay. We are pleased that you had a chance to enjoy our pub and look forward to hosting you again in the future.

6/10 Okay

Aaron

Travelled with partner
Liked: Staff & service
We knew the whirlpool was out of service but upon arriving they told us that the pool was shut down as well. Rather disappointing and had we known we would've booked elsewhere.
Stayed 1 night in Mar 2024
Response from Trevor J on 12 Mar,2024
Thank you for providing us feedback regarding your stay. Unfortunately we did have a child get sick in the pool, and had to close the pool that day. Thank you for staying with the Park Town Hotel.

4/10 Poor

Martijn, St albert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Trevor J on 9 Mar,2024
Thank you for providing us feedback regarding your stay. I apologize that we did not meet your expectations.

10/10 Excellent

Wanda, Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Park town is always great! Not big on the local foot traffic despite being a great location with a gorgeous city view.
Stayed 1 night in Mar 2024
Response from Karrie A on 8 Mar,2024
Thank you for the complete score. We appreciate the feedback and look forward to hosting you again in the future.

10/10 Excellent

Tony, Saskatoon

Stayed 1 night in Mar 2024
Response from Trevor J on 27 Mar,2024
Thank you for the complete score. We appreciate the feedback and look forward to hosting you again in the future.