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Reviews of Bundhaya Villas Koh Lipe

3.5 out of 5
Bundhaya Villas Koh Lipe
Moo 7, Lipe Island, T. Koh Sarai, Muang, Pattaya Beach, Satun

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 97 reviews" "
Rating 8 - Good. 38 out of 97 reviews" "
Rating 6 - Okay. 13 out of 97 reviews" "
Rating 4 - Poor. 2 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharanjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Stayed 4 nights in Dec 2023

6/10 Okay

Maxime, Montréal

Travelled with partner
Liked: Cleanliness, amenities
Just thought it was really expensive for what we got. Staff wasn't really smiley except for the barmaid at the pool. She was friendly and good at her job. I don't expect to be able to take a shower like in Canada or in a city in Thailand as it's a small island, but there was barely any water pressure so it was like taking a bird bath (on a resort, for 250 CAD a night...). Also, they forgot to make our room the first day. All things I don't usually really mind for a fair price, but 250 CAD is a lot in Thailand, even for an island. Not that of a bad experience, but wouldn't go back honestly.
Stayed 3 nights in Feb 2023
Response from Airr on 26 Feb,2023
thank you for your review. We will use this complaint to improve our service to be better in next time and we will let barmaid at the pool for your compliment as well.

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Reservation on 18 Jan,2020
Thank you for choose to stay in our resort. We wish to reserve service to you again next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villas are really lovely with just the most lovely staff. Nothing is too much trouble and they want to do everything possible to make your stay wonderful. I would highly recommend the snorkelling trips - there is so much to see and our 11year old loved every moment too. It’s not the biggest of Islands and once you have visited the three beaches and walked the ‘walking street’ a few evenings there isn’t much to do except enjoy the tranquility and relax. I would highly recommend but a week on the island was enough time for our family before we had to leave.
Stayed 4 nights in Oct 2019
Response from Reservation on 22 Nov,2019
Thank you for your feedback it's mean a lot to us for improve our service and wish that we can serve service to you again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
We stayed in a beach front villa and were not impressed. Foot traffic from the pool, restaurant, etc. had to cross directly in front of the villa's deck to access the beach so there was a steady flow of people directly at our feet all day long. Also, the staff was not overly friendly or attentive. No on offered to assist us with luggage at check in or check out and when we notified the front desk that the soaker tub in the outdoor part of the room did not work, they apologized, but took no action. This most frustrating part of our stay here though (which was admittedly outside of the hotel's control) was the club further up the beach blasting music until 4am which made it very difficult to sleep. We switched to another hotel on the other side of the island mid-week and were glad that we did not have to spend the rest of our week in Koh Lipe here.
Stayed 3 nights in Nov 2018
Response from Reservation Team on 22 Apr,2019
Thank you for your feedback, We will use this for improve our services.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pure paradise, pefect location very friendly staff
Stayed 4 nights in Mar 2019
Response from Reservation Team on 27 Mar,2019
Thank you for your feedback. We wish to welcome you to our resort again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Bundhaya Villa Beach Front Villa for 3 nights. It started off with their staff waited us at the immigration check in point, helped us with luggage to the reception. The Bundhaya villa is right beside the immigration so it only took 3 minutes to reach the reception. We were welcomed by orange juices and cold towels. The check in was easy with detail explanation of their facilities. The room is big and clean. Full of amenities such as hairdryers, robes, even mosquito repellent and mosquitoes body mist. The outdoor shower is awesome too, just the indoor shower need a change of the shower head. The view from the balcony is awesome. The stairs down to the beach just right beside our room. The beach has
Stayed 3 nights in Mar 2019
Response from Reservation Team on 4 Apr,2019
Thank you for your feedback, We wish to welcome you to our resort again.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
very nice place would go back
Stayed 6 nights in Feb 2019
Response from Reservation on 9 Mar,2019
Thank you for your feedback. We warmly welcome for serve service to you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are normal , not smiling and warmth . But hotel is great location
Stayed 2 nights in Jan 2019
Response from Reservation on 8 Feb,2019
Thanks for staying with us. We appreciate your feedback and will use that for improve our service.

10/10 Excellent

Duke

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
We had a great stay, rooms are huge, have an outside shower and also a big balcony. The beach in front of the hotel is great during high tide, but rocky during low tide. The hotel is Thai rubbed and kind of target a more local experience. I will highly recommend it in this price range and would definitely come back
Stayed 4 nights in Jan 2019
Response from Reservation on 4 Feb,2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick up the customer at the jetty, outdoor private shower, near to night market and just less than 1 min walking distance to jetty.
Stayed 2 nights in Dec 2018
Response from Reservation on 1 Jan,2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Exellent hotel, perfect location
Stayed 4 nights in Nov 2018
Response from Reservation on 23 Nov,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.

8/10 Good

Rach, England

Liked: Cleanliness, staff & service, room comfort
Hotel was beautiful & the most perfect location. The hotel was very quiet whilst we were there (only 3 rooms let) however the breakfast options due to this were awful. Limited choices & looked like may have been re-used from the day before. Would stay here again but disappointed with the breakfast included.
Stayed 3 nights in Nov 2018
Response from Reservation on 23 Nov,2018
Thanks for staying with us, We will keep your complain for improve our service.

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid Stay
My husband and I’s first time in Koh Lipe Check in: the hotel couldn’t find my reservation for some reason but the staff was quick to fix it. The staff was also friendly and very helpful. The hotel was in good shape. Great location! a good walk away from Walking street. We booked the front ocean villa and it was amazing. The views were spectacular and worth it. The villa is very clean and the floors seemed newly waxed when we arrived. Water pressure was good. The toilet was clean and working very well. The inside shower tiles could use a bit more cleaning though. The hotel has the best spa and massage place in the island and we also didn’t skip to enjoy that! Breakfast buffet was delicious and we went back every morning. The beach in front of the hotel was also kept clean I think because the rest of the beach towards Walking street had trash. The pool area was very nice also and gym was clean. Overall we were sad to leave we had a very relaxing stay.
Stayed 5 nights in Aug 2018
Response from Reservation on 26 Oct,2018
Thank you for your compliment and wish we will serve service to you again.

8/10 Good

thaddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying there. Compound was well kept.service was good...like the previous time we went like 2 yr ago. Well done
Stayed 5 nights in Jun 2018
Response from Reservation on 19 Jul,2018
Thank you for your compliment and welcome to serve service to you again.

6/10 Okay

A, Seattle

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful Facility Centrally Located
Centrally located just a few steps from where the speedboats pick up & drop off, and a few more steps to Walking Street. The hotel itself is beautifully done with a gorgeous reception area right by the pool - fountain, mod light fixtures, and lounge chairs everywhere. Our room made us equally happy - chilly AC, lots of natural light, and spacious. We ran into a few issues. The first was the wifi. Granted, you're in paradise & likely busy with sunbathing, snorkel excursions, and getting massages - but we still would have liked to msg the house sitter back home, upload photos, or download fresh books to read. But the speed was painfully slow, and often intermittent at best. Given how well the wifi worked on the rest of the island, it was perplexing that it was so poor at the hotel itself. We also had an issue re: the lounge chairs. There are many around the pool, 1 for each room, & more beach side. The beach side chairs didn't consistently have pads. I asked to use one from the pool, or the one from our room, & was told this wasn't allowed. No reason, no extra pads available - just 'no.' I realize I could have asked forgiveness rather than permission, but this struck me as poor customer service on the part of the staff. Given the beach side location is part of the appeal, I was disappointed this couldn't be accommodated. Customer svc at dinner was also a bit lacking. Drinks took forever to come out & we were the only diners at that hour so not sure what drove the delay.
Stayed 6 nights in Feb 2018
Response from Da on 16 Mar,2018
** Thanks for staying with us. We appreciate your feedback! **

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nice hotel and beach front
It's a beautiful hotel with pretty landscape. The only complaint I have is that the room's airconditoning was not well maintained/ serviced.
Stayed 3 nights in Nov 2017
Response from Air on 11 Dec,2017
Thank you and we will approve that as your complain.

10/10 Excellent

Jeff, Nong Bua Lamphu Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
We had a great time, this is our second time to Lipe, we stayed at another resort last year. Bundhaya is by far the best. Beautiful clean rooms, very spacious, excellent cold air conditioners. Staff were all very professional and friendly. We loved it. We intend to go there again next year.
Stayed 4 nights in Aug 2017
Response from tal on 7 Sept,2017
Dear Value Guest Thank you for your review and Thank you for your choose Bundhaya Resort &Bundhaya Villas for pleasure your holiday. we are looking forward welcoming you soon again to our resort. Best Regard, Bundhaya Resort & Bundhaya Villas

8/10 Good

Wei Ling, Kuala Lumpur, Malaysia

Liked: Property conditions & facilities, room comfort
Close to pattaya beach and to walking street
Location is good, close to the beach, close to the immigration checkpoint and access to walking street. Room is spacious however maintenance can be improved. Rainwater flooded the washroom and low water pressure in the shower Nice clean pool and massage service with comparable prices to those in walking street.
Stayed 4 nights in Jun 2017
Response from Da on 12 Jul,2017
Thanks you for choosing Bundhaya Resort for pleasure your holidays. and hope to welcome you again^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sea view and highly recommended.
hotel location very good. the staffs are friendly. overall i can said it worth it. Hotel breakfast can be improved. we spend 4days3nights and the breakfast choices every day same.
make it happen 2017
Stayed 3 nights in Jun 2017
Response from Da on 12 Jul,2017
Thanks you for choosing Bundhaya Resort for pleasure your holidays. and hope to welcome you again^^

6/10 Okay

Paolo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We asked several times to clean the beach garden from dogs escrements, food and sigarets but no reaction Breakfast worse than 2 years ago Mould in the shower Lovely location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sumchi, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the bleach, nice spa experience
Nice staff and good pick up service once arrived to the pier, our booked house is nice, the room included swimming set to the beach! I wish to go there again ;)
The beach in front of the house
Breakfast

8/10 Good

gigi, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and nice location
Best location in koh lipe Nice honeymoon suite view from room Comfortable and nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome room with great beach view!
The villa was comfortable with good facilities. But the water pressure was vary depend on the room. Had good rest over the stay in the villa. Satisfactory compensation by the hotel due to room booking error.

8/10 Good

Wei-Chieh, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect room but poor customer service
We enjoyed our stay and liked the honeymoon room very much. It's luxurious. However, the customer service was rather unsatisfactory. The manager changed our room in the middle of our stay because other guests who checked in later than us requested that they wanted to stay closer. We felt upset because we were the there first and had confirmed with the front desk that we don't want to change the room. They didn't even bother informing us in advance. The manager was obviously not doing the job well. Other than that the room arrangement and style was perfect! We can see the sea view from our room.

8/10 Good

Ai Bit, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great and comfortable place to stay

6/10 Okay

yew hoong

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Location stunning, service below average
We stayed at a beachfront villa. Its a bit outdated and not worth the amount of money. The beach is stunning, best beach on Koh Lipe. Personal looks bored, doesnt show much initiative. Especially at breakfast its just 4 persons hanging round, asking your room number when you arrive and thats pretty much it. To sum up: the rooms overhere are good, the location great, the service average. When you can get a nice discount book a room, otherwise, its a bit overpriced. 7 out of 10 in my opinion

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Air on 4 Feb,2024
Thank you for choose to stay with us.

6/10 Okay

Lennart

Liked: Room comfort
Disliked: Property conditions & facilities
Beachfront
Vi hade bungalow beach front med mycket bra läge närmast stranden. Däremot är dessa bungalows gamla och slitna i förhållande till priset.
Stayed 4 nights in Nov 2023
Response from Air on 11 Nov,2023
Thank you for your reviews, We will use your comment to improve our service.

10/10 Excellent

Lis Daugaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Dejligt ophold - godt og roligt hotel. Dejlige store værelser, godt pool område og ligger ved stranden. Eneste bemærkning er, at på stranden er der en del plastik, cigaretskodder, kapsler og tov rester. Det samme gjorde sig gældende i byen.
Stayed 6 nights in Mar 2023
Response from Air on 9 Apr,2023
Thank you for your reviews. Hopefully that's we will have chance to serve service to you again next year.

8/10 Good

Johan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Airr on 26 Feb,2023
Thank you for rate our service, We will use this for improve our service next time.

8/10 Good

Rickard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Reservation Team on 24 Jul,2019
Thank you for choose to stay on your holidays with us.

4/10 Poor

Jade

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
完全不推薦
床很硬而且發聲响，清潔度嚴重不足，除地點外無優勢。 員工服務差禮貌更加欠奉，這間只是一間3星旅館。
Stayed 4 nights in Feb 2019
Response from Reservation Team on 20 Jun,2019
thank you for your feedback, we will use your complaint for improve our service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Reservation on 12 May,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
設備等に対して不満は全くなく、清潔でよかったでした。プールも水がきれいで満足でした。
Stayed 3 nights in Mar 2019
Response from Reservation Team on 4 Apr,2019
Thank you for your feedback, We will use that for improve our services.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe !
Zéro défaut Le matelas est juste un peu trop raide Sinon hôtel magnifique avec pdj superbe Dommage qu’il y ai tant de bateaux sur la plage la plus belle mais l’hôte n’y ai pour rien ! Petites criques magiques à proximité (seuls au monde avec beaux poissons pour snorkeling)
Stayed 4 nights in Mar 2019
Response from Reservation Team on 25 Mar,2019
Thank you for your feedback and we will use that for improve our services.

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente absolutamente todo ¡¡¡¡ muy feliz ¡¡¡ la pileta , la habitación , todo es impresionante
Stayed 3 nights in Mar 2019
Response from Reservation on 25 Mar,2019
Thank you for your feedback and hope will serve service to you again.

10/10 Excellent

Janni Vang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi kommer gerne igen!
Vi boede i beachfront bungalow, i 2. Række ned til stranden. Den levede fuldt ud op til vores forventninger, hvis ikke mere end det. Vi nød det store værelse og fantastiske badeområde med både indendørs og udendørs bruser. Vi kan varmt anbefale dette sted. Servicen er god, morgenmadsbuffeten rigtig fin, dejlig pool, 5 min gang langs stranden til walking Street som er gaden med butikker og restauranter :)
Stayed 5 nights in Mar 2019
Response from Reservation. on 9 Mar,2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
수압 개약함 샤워 못할 수준임 저 물로 샤워를 하라고?? 개답답 물이 아예 안나옴 정말 쥐똥만큼 졸졸졸졸 새어나옴 4성급 호텔에 컨디셔너가 없음 바디로션도 없음 샤워기도 더럽다 돈 그만큼 받고 샤워시설이 엉망이면 어떡합니까 그리고 3인으로 예약했는데 갑자기 하루 800바트 더 내라고 함 엑스트라 베드값으로
Stayed 3 nights in Feb 2019
Response from reservation on 4 Mar,2019
보내 주신 의견에 진심으로 감사 드리며, 서비스 향상을위한 귀하의 의견을 기다리고 있습니다.

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt för barnfamiljen
Fantastiskt bra hotell med superbra pool.
Stayed 7 nights in Feb 2019
Response from Reservation on 21 Feb,2019
Thank you for stay with us and your feedback.

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi elsker alt ved det her hotel!
ALT er fedt her, og det mest søde og hjælpsomme personale gør det til et endnu bedre sted. ALT er top lækkert: værelset, poolområdet, stranden, beliggenheden, restauranten i Bundhaya Resorts, etc etc etc..
Stayed 5 nights in Feb 2019
Response from Reservation on 21 Feb,2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Milla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Reservation on 21 Feb,2019
Thank you for stay with us.

8/10 Good

Yuan yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我们的房间就在海滩边，出门即可下海，很享受这几天的住宿。唯一可以再改进的是淋浴水不热，洗澡体验不太好。
Stayed 6 nights in Feb 2019
Response from Reservation on 12 Feb,2019
謝謝你和我們在一起。 我們努力讓客人滿意，感謝您的反饋。

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel. Loved everything about this hotel. Nothing bad to say.
Stayed 5 nights in Jan 2019
Response from Reservation on 8 Feb,2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.