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"Overall, the property was beautiful, clean, and well maintained. The wildlife was a highlight of the stay. We saw monkeys, a sloth, lizards and many different types of birds, which made the experience feel especially unique. The hotel itself was peaceful and never felt overly crowded, which was a major plus. The main drawback was the service, which was consistently slow throughout the stay. From check-in to being seated and served at lunch and dinner, there were noticeable delays. At the wet bar, I waited about 15 minutes before the bartender was able to take my order. It did not seem to be a reflection of the staff themselves, but rather that the property appeared understaffed, especially at the restaurants and bars. Checkout was similar, with only one person at the front desk managing both phone calls and guest departures. The food and drinks were very good and clearly well prepared, though they felt overpriced given the level of service. Overall, the property itself was lovely and the setting was memorable, but the staffing and service experience did not quite match the price point. Note: If you plan to drive, be extremely careful as there were a lot of cars parked on the side of the road by beach goers, making it narrow and dangerous with oncoming vehicles."

"The property was absolutely gorgeous. Having cocktails on 3rd floor watching the sunset was stunning. The entire staff was very attentive to our needs. We were a little disappointed with our dinner in the restaurant. Our meals were very over cooked. We were grateful that the staff prepared a to- go breakfast for us each morning since we had early excursions, however, the sandwiches and pastries were a little on the stale side. This resort would be exceptional with a few small changes to the food they offer. "

"This hotel was amazing! Without a rental car, trips added up quickly- it is far from everything!!! The beach was empty, stunning, and wellmaintained. The staff were super kind & helpful. I would recommend staying here if you want a laid back trip! Macaws flying around were so pretty (and loud!) we also saw parrots, iguanas, and many other animals! Restaurant was good, it is a bit limited menu, but everything we ate/drank was delicous (Guanabana drink was hard to top!)."

"Room was clean and spacious. Good hot water and A/C. Staff was very nice convenient location"

"Great experience and staff friendly"