Senzuya Holiday Rentals

"A great hotel to stay at 5 min from Odawara station. Breakfas was excellent. They even allow you to takebit to your room. Provides toothbrush toothpaste and night gown. They even keep your luggage after checkout until evening."

"We had a great 2-night stay. Counter staff service is excellent, the young man (sorry we did not ask his name) who checked us in was very helpful, personally helped my wife to move our luggages to our room while I parked the car in a coin-operated car park nearby for the first night. We parked the car in the hotel car park for the second night. The room allocated to us was roomy, that has a step up to the couch area, that you need to be careful (that was pointed out to us). There was not much storage space for clothes in the room for a long stay, but for short stay like ours, it’s not much of a problem. "

"If you're looking for an inclusive and peaceful onsen, then this is for you! I was traveling through Hakone that allowing both tattoos and mixed genders. When we posted for advice on different travel sites, most people said "you're looking for a unicorn that might not exist, good luck". So when I stumbled across a last minute deal for this ryokan, I wasn't expecting much, even though the reviews and pictures were good. But boy, was I surprised! From the moment we arrived we were blasted by a wave of zen and ease. Our check-in was smooth and the place was very clean and beautiful. We were welcomed with kindness and patience, all of our questions were answered in great English, and we were even upgraded to a free third onsen session (2 evening sessions and 1 morning session). We also decided to get their breakfast add-on and it was worth it. There aren't many restaurants nearby within walking distance and after a long travel day we didn't feel like going anywhere before checking out. Overall, our experience was fantastic! If you're looking for an inclusive private onsen that you can enjoy with your family or significant other, this is it! We can't stop gushing to each other about how perfect our experience was."

"Beautiful hotel with wonderful service. The onsite onsen was a great way to relax after a long day of walking. The restaurant on site was also great."

"Hospitality perfection in a peaceful natural setting. We traveled as a family of four with two small children ages 4 and 7. Our older daughter turned 8 and celebrated her birthday. They made her a special cake! The service was truly exceptional and the food exquisite!"

"The hot spring waters are excellent. It is quiet and they were very accommodating our early check in "

"Gorgeous and spacious room. Very inviting onsen area, even in the pouring rain. Nice touch that outfits are provided to walk to the onsen, and it was a long distance from my room. Expensive but delicious meal at the French restaurant. Breakfast was plentiful but they need more than one coffee machine; there was always a line of people waiting. The hotel has beautiful grounds and landscaping, with great views of the lake, which I saw only through windows, sadly, as it never stopped raining during my whole visit. :-("

"Great view! Close to all the attractions; good buffet food variety for teenagers who are new to Japanese cuisine "

"Really nice public and private Onsen. Really enjoyed Hakone and the nearby outdoor museum. "