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Hotel Indigo Hakone Gora by IHG

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Luxury
4.5 star property
9.4

Exceptional

Luxury hotel near Hakone Gora Park

Located close to Hakone Open Air Museum and Ōwakudani, Hotel Indigo Hakone Gora by IHG provides an indoor mineral hot spring (onsen), a terrace and a firepit. For some rest and relaxation, visit the hot springs or the sauna. The on-site restaurant, Riverside Kitchen & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$354
3 Jun - 4 Jun

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About this property

Hotel Indigo Hakone Gora by IHG

  • Luxury hotel near Hakone Gora Park
  • Located close to Hakone Open Air Museum and Ōwakudani, Hotel Indigo Hakone Gora by IHG provides an indoor mineral hot spring (onsen), a terrace and a firepit. For some rest and relaxation, visit the hot springs or the sauna. The on-site restaurant, Riverside Kitchen & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
    • An electric car charging station, multilingual staff and a gift shop
    • Guest reviews say great things about the dining options, breakfast and helpful staff
  • Room features
  • All 100 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with spring water baths and toilets with electronic bidets
    • 50-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, smart speakers and electric kettles

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Hakone Gora by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of 20 May, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on 3 Jun, 2026 start from S$354, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Hakone Gora by IHG?

Self-parking is free at this property.

What time is check-in at Hotel Indigo Hakone Gora by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Hakone Gora by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Hakone Gora by IHG located?

Located in Gora, this luxury hotel is within 1 mi (2 km) of Hakone Gora Park and Hakone Open Air Museum. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 8 minutes by foot and Hakone Miyanoshita Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 794 out of 1008 reviews
Rating 8 - Good. 136 out of 1008 reviews
Rating 6 - Okay. 42 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay and the staff is super friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful hotel with very attentive staff and excellent restaurant attached as well. Would highly recommend- a highlight of our trip
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and comfortable bed. In room onsen was fantastic and large enough for the two of us. Very friendly staff.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. In room onsen was amazing. Felt it was pricey for the location of the hotel. Shuttle service was very convenient!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Really appreciated the free shuttle to and from Odawara station. Lovely breakfast room with lots of options.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel is a wonderful experience: calming, creative decor, very comfortable rooms, relaxing atmosphere throughout. Very attentive staff and delicious food. Very convenient location to explore the Hakone area
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, shuttle bus to and from Gora station made getting around easy, very good breakfast, sushi restaurant next to 7 11 and a 2 minute walk from hotel was delicious and very reasonable prices
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great stay, staff were excellent would 100% recommend! I recommend taking the free shuttle service as the hill to the hotel is quite steep.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

carson

Liked: Cleanliness, staff & service, amenities
Beautiful room, super clean, amazing service, and wonderful amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jelwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room conditions were excellent, exceeding my expectations. The staff were very helpful and the transportation services were very efficient; above all, it helped us to relax.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Markiesha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service
Room was great as was the onsen. Staff were very helpful and welcoming. The shuttle to Odawara helped us get back to Tokyo and appreciated receptions assistance with all of this.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Munita

Staff were incredible, very helpful and accommodating.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yan Ji

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Hotel is tucked away in a tranquil corner beside the river. Surrounding area of the hotel is quiet but there are a couple of restaurants and convenience store 8 mins walk away.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antonio Hoon

Liked: Cleanliness, staff & service, amenities
Staff service phenomenal - shuttle to/from stations
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant, very clean, friendly and helpful staff. I enjoyed the private hot bath and had wonderful stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Doran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, dark and quiet. We were very comfortable there and enjoyed the hotel. The shuttle to odawara was very convenient. The restaurant was good for both dinner and breakfast. Minor feedback: 1. The staff was occasionally distracted by earpieces. 2. The onsen was shallow.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful rooms and grounds, so close to all that Hakone has to offer- with convenient pick up and drop off. Really helpful, especially when some weather changed our plans.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and the room were very comfortable. The staff were outstanding.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wendi

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff were very attentive and kind. Rooms were beautiful. Thankful for the shuttle for Odawara station and the drivers to Gora station. We enjoyed our stay very much!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vincent

Liked: Amenities, property conditions & facilities
Excellent service and foods.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything superb. Room with onsen was amazing. Staff beyond belief. Breakfast tasty and varied. Across the bridge is an excellent sushi restaurant. Only downside is location requires shuttle or taxi to get to Gora Station. They provide free shuttle from 10 am to 6 pm. Also, we don’t like western dinners and that’s all that was available. Highly recommended.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Paul de

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, on site parking, breakfast amazing, in room hot tub/onsen
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

eduardo

Liked: Amenities, property conditions & facilities
Excellent restaurant! And the spa/onsen was great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
onsen was amazing. food was pretty good.
Stayed 2 nights in Nov 2025