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Overview of Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection

Photo gallery

Featured image
On the beach, white sand, beach umbrellas, beach volleyball
On the beach, white sand, beach umbrellas, beach volleyball
On the beach, white sand, beach umbrellas, beach volleyball
Indoor pool, outdoor pool, pool loungers

Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Outdoor Space
  • Breakfast available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationTroia Beach2 min walk
    Popular LocationCastelo Sao Felipe49 min drive
    Popular LocationAlbarquel Beach50 min drive
    AirportLisbon (LIS-Humberto Delgado)75 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed, Nov 18 2020 - Thu, May 27 2021.

Premium Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Sofa Bed

Suite, 2 Bedrooms, Sea View

  • 77 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 4 Single Beds

Suite, 2 Bedrooms

5/5 guest room rating
  • 77 sq m
  • 2 bedrooms
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 4 Single Beds

Suite, 1 Bedroom

5/5 guest room rating
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Resort view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Sofa Bed

Studio

4.3/5 guest room rating
  • 34 sq m
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Studio, Sea View

4.4/5 guest room rating
  • 34 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Suite, 1 Bedroom, Sea View

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Sofa Bed

Premium Suite, 2 Bedrooms

No guest room rating
  • 77 sq m
  • 2 bedrooms
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 4 Single Beds

About this area

Troia

Located in Troia, Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection is next to a golf course and on the beach. The area's natural beauty can be seen at Troia Beach and Comporta Beach. Looking to get your feet wet? Kayaking, parasailing and windsurfing adventures can be found near the property.
Popular Location

What's nearby

  • Troia Beach - 2 min walk
  • Archaeological Museum - 46 min drive
  • Pelourinho de Setubal - 47 min drive
  • Castelo Sao Felipe - 49 min drive
  • Albarquel Beach - 50 min drive

Getting around

  • Praça do Quebedo Station - 48 min drive
  • Lisbon (LIS-Humberto Delgado) - 75 min drive

About this property

Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection

4-star beach aparthotel with a casino
At Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection, hit the beach, relax by an outdoor pool, or spend the day at a casino. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a fridge, a hob and a microwave. A furnished balcony, room service and a hairdryer are among the other amenities available to guests.
Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection offers 123 forms of accommodation with a safe and a hairdryer. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. 32-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 8.50 per day)
  • Wheelchair-accessible parking available
  • Limited on-site parking

Family friendly

  • Free cot/infant bed
  • Playground

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 10 for adults and EUR 5 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: EUR 30.0 per night

Bathrooms

  • Combined shower/bath
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Furnished balcony
  • Garden

Work spaces

  • Desk
  • Conference centre

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • Wedding services
  • On-site shopping
  • 24-hour front desk
  • Reception hall

Location highlights

  • Next to a golf course

Things to do

  • 18 holes of golf
  • Casino
  • 2 casino VIP rooms
  • Bingo
  • 15 casino slot machines
  • 4 casino gaming tables
  • Beach volleyball on site
  • Marina on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Sailing on site
  • Ecotours on site
  • Racquetball/squash on site
  • Golf lessons nearby
  • Golf nearby
  • Kayaking nearby
  • Rafting nearby
  • Windsurfing nearby
  • Surfing/boogie boarding nearby
  • Parasailing nearby

General

  • 123 rooms
  • 16 floors
  • 1 building

Where to eat

  • Peninsula Restaurante – Serves breakfast.

Similar properties

Policies

Check-in

Check-in from 4 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 100

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 November 2020 to 27 May 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Self-parking fee: EUR 8.50 per day
  • Late check-out fee: EUR 100 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aqualuz Lagoa Suites
Aqualuz Lagoa Suites Hotel Apartments
Aqualuz Troia Lagoa Suites
Aqualuz Troia Lagoa Suites Hotel Apartments
Aqualuz Troia Lagoa Suites Hotel Apartments

Frequently asked questions

Can I cancel my reservation for free at Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection and receive a full refund?
Yes, Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection cancellation policy on our site for more details about any exclusions or requirements.
Does Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection pet-friendly?
No, pets are not allowed at this property.
How much is parking at Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection?
Self-parking is available for EUR 8.50 per day. Limited spots are available.
What time is check-in at Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection?
Check-in is from 4 PM - 5:30 AM.
What time is check-out at Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection?
Checkout is at 11 AM. Late checkout is available for EUR 100 (subject to availability).
Where is Aqualuz Troia Lagoa Hotel & Apartments – S.Hotels Collection located?
Located in Carvalhal, this beachfront aparthotel is next to a golf course and within 3 mi (5 km) of Troia Beach, Bonfim Park and Archaeological Museum. Michel Giacometti Museum and Estátua de Bocage are also within 3 miles (5 km).

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 23 out of 76 reviews
5 - Excellent 30%
Rating 4 - Good. 33 out of 76 reviews
4 - Good 43%
Rating 3 - Okay. 12 out of 76 reviews
3 - Okay 16%
Rating 2 - Poor. 5 out of 76 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 76 reviews
1 - Terrible 4%

4.0/5

Cleanliness

3.9/5

Staff & service

3.0/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2019

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

3/5 Okay

Stayed 1 night in Jun 2019

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
The Place has no soul!
We planned to stay for a week and left after 2 days! On the first day of arriving I received a parking ticket as I went to check in. On the second day I got a parking fine because it was not clear that the bay I was using was a doctor's parking place. This was the worst deal I've had in Portugal. What you get is a 3 star hotel at most with cheap furniture, no facilities in the hotel. You have to track to the other side of resort, it's sister hotel for pool and sauna that close at 9pm, that is if you manage to get a towel before 7pm and a locker key that is never available. The staff is not rude just unhelpful. I was relieved to escape this resort. The manager did help to cancel one of the parking fines. However, it did not help I lost so much time and effort dealing with tickets. I was woken up every morning by the deliveries just below the balcony, which also had no view whatsoever. I am not surprised that there were no other nationalities I can see other than Portuguese and French. Avoid at all costs, even if it is the last available place in Portugal!

5/5 Excellent

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2020

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