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Reviews of Guest House Bocage

2 out of 5
Guest House Bocage
Rua de São Cristóvão, 14 A, Setubal

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 32 reviews" "
Rating 8 - Good. 16 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
The staff were very friendly and helpful, the location was perfect, the personal touch was there. From the start and all the way through our stay!
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor.
Unfortunately this has to be the worst hotel stay ever. Even despite only paying €25. RACIST STAFF , POOR CUSTOMER SERVICE AND CONTRADICTIONS THROUGHOUT. At check in the staff were particularly rude and rushed to deal with us, despite the hotel been very quiet. The room itself is quite modern , however was located next to a noisy laundry and the air conditioning towers - therefore very noisy. An amount of mould and condensation was around the windows, despite them having double glazing. Parking is on street, and at a cost of €1 Per Hour, despite the site showing limited parking available as oppose to none. Breakfast is simple - toast, ham, cheese and some cereals. With Juices, Teas and coffees available. However , the stay was massively let down by the awful customer service and I mean awful. Staff were racist referring to us as stupid Brits after a genuine complaint. On the morning of leaving the sewage system gave in... meaning that the bathtub, the sink, toilet and a pipe from the floor started to fill up with excrement. Leaking onto the floor, and into the bedroom space. Having made staff aware of this, the owner quickly came to the rescue with a wet vac and hoovered it all up, however insisted that I helped him and would not let me leave. The problem began here! We had nowhere to shower. Staff offered us another shower , however our clothing had been soiled and the shower was from a room that had just been vacated. When it came to payment, they argued

4/10 Poor

Mayu

Liked: Cleanliness
Disliked: Staff & service, room comfort
WI-FI is dead ネット接続、最悪過ぎる
almost is fine except for wifi access. wifi access is horribly bad, almost dead in my room, so I went to the reception to access wifi. just better than room, the access was really bad.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Paulo

Stayed 1 night in Apr 2022

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Escolha acertada. Ótima relação qualidade/preço. A salientar a localização, a limpeza, o pequeno almoço variado e a simpatia e disponibilidade do staff. Recomenda-se!
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

María, Badajoz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, habitación y desayuno. Relación calidad/precio muy buena. Recomendable.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
La habitacion muy pequeña. Almohada blanda. Baño minúsculo
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Pedro

Liked: Cleanliness
Muy recomendable para quien quiera conocer Setubal
En la parte negativa: El ascensor estaba estropeado y tuvimos que subir a la segunda planta por las escaleras cargados de maletas. En las habitaciones se escuchaba el ruido de todos los que pasaban por los pasillos. En la parte positiva: En cuanto al estado del Hotel, todo muy nuevo, el personal muy agradable y ubicación perfecta, en pleno centro y junto a la zona comercial de Setubal.
Stayed 1 night in Jun 2019

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Agneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeño hotel muy centrico
Calidad precio mas que aceptable, muy buena ubicación, desayuno justito pero bien, recomendable.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bien situé
L'évaluation aurait été meilleure si, alors que le wifi ne fonctionnait pas, la préposée à l'accueil s'est obstinée à argumenter que son système était bon et que nos deux appareils étaient déficients... Nous avons dû fréquenter les terrasses, ce qui n'est pas désagréable en soi...
Stayed 1 night in Jul 2018

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Being here you are in a right spot

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo benefício
Otima localização. Recepicionista Brenda extremamente atenciosa e simpática. Café da manhã (pequeno almoço) incluso e satisfatório. Boa relação custo benefício.
Stayed 1 night in Jan 2018

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Catia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Miterbeiter
Sehr freundliche Mitarbeiter . Hotel gut zu erreichen.
Stayed 14 nights in Jun 2017

6/10 Okay

Eva-Lotta

Disliked: Room comfort
Litet men trevlig personal.
Trevlig personal och rent. Men fruktansvärt litet både toalett och rum.

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples, mas muito acolhedor e super limpinho. Pequeno almoço bem simples mas com o essencial. Bem situado. Qualidade/preço muito bom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia Setubal
Sítio muito central e tranquilo. A repetir garantidamente.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities