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Chateau Star River Pudong Shanghai

Photo gallery for Chateau Star River Pudong Shanghai

Exterior detail
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Chateau Premier King Room | Premium bedding, down duvets, minibar, in-room safe
Chateau Premier King Room | Premium bedding, down duvets, minibar, in-room safe

Overview of Chateau Star River Pudong Shanghai

Chateau Star River Pudong Shanghai

5.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125

Explore the area

  • Popular LocationNanpu Bridge6 min drive
  • Popular LocationCentury Park8 min drive
  • Popular LocationShanghai Science and Technology Museum9 min drive
  • AirportShanghai (PVG-Pudong Intl.)33 min drive

Room options

About this area

Shanghai

Near a metro station, Chateau Star River Pudong Shanghai is in Pudong, a neighbourhood in Shanghai with good shopping. Kerry Parkside Mall and Changtai Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Century Park and Lujiazui Central Greenland. Shanghai Science and Technology Museum and Shanghai Oriental Sports Center are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Shanghai Pudong Expo - 5 min drive
  • Nanpu Bridge - 6 min drive
  • Shanghai New International Expo Centre - 7 min drive
  • Century Park - 8 min drive
  • Shanghai Science and Technology Museum - 9 min drive

Getting around

  • Jinxiu Road Station - 8 min walk
  • Shanghai South Railway Station - 13 min drive
  • Pudong International Airport (PVG) - 32 min drive

About this property

Chateau Star River Pudong Shanghai

5-star luxury hotel located in Pudong
A terrace, mini golf and a hair salon are just a few of the amenities provided at Chateau Star River Pudong Shanghai. Treat yourself to a massage, a body treatment or a body scrub at Lulu Spa, the on-site spa. The on-site restaurant, E cafe, features pool views. In addition to dry cleaning/laundry services and car hire on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), tennis courts and limo/town car service
  • Express check-out, coffee/tea in the lobby and concierge services
  • Guest reviews give good marks for the pool, quiet location and helpful staff
Room features
All 261 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • HDTVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10 AM: CNY 228 for adults and CNY 114 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • E cafe
  • Always Cantonese

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 8

Outdoors

  • Terrace

Spa

  • 11 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 552.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night (for stays between 31 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Rollaway bed fee: CNY 552.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Does Chateau Star River Pudong Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 14 Dec,2022 start from S$276.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Star River Pudong Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Pudong Shanghai?

Self-parking is free at this property.

What time is check-in at Chateau Star River Pudong Shanghai?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Chateau Star River Pudong Shanghai?

Checkout is at noon.

Where is Chateau Star River Pudong Shanghai located?

Located in Pudong, this luxury hotel is within 3 miles (5 km) of Shanghai Children's Medical Center, Shanghai Science and Technology Museum and Shanghai Himalayas Museum. Century Park and Oriental Art Center are also within 3 miles (5 km). Jinxiu Road Station is 8 minutes by foot and Fanghua Road Station is 17 minutes.

Can I cancel my reservation for free at Chateau Star River Pudong Shanghai and receive a full refund?

Yes, Chateau Star River Pudong Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Chateau Star River Pudong Shanghai cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 49 out of 111 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 34 out of 111 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 19 out of 111 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 7 out of 111 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 2 out of 111 reviews" "
" "2 - Terrible 2%

8.6/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

8.5/10

Property conditions & facilities

8/10 Good

Xavier
Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

hitesh
Business traveller
Liked: Room comfort
Disliked: Staff & service
Bad service overall, staff seemed unwilling to assist, Staff let this place down,
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good! Marble every where! Nice building , nice area!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jason
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended - lovely hotel!
Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringleโ€™s. Easily accessible for Taxis and lovely garden and pool area.
Stayed 1 night in Jul 2019

10/10 Excellent

Edward
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the Nevernight City (Shanghai)
The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller
Disliked: Property conditions & facilities
The Free WIFI is not working, the air condition is weak, the room never gets cool since outside is very HOT during the time when i stayed. I stayed in room 1209, the cold water is running slow and hot water pressure is bigger. Hard to adjust the water temperature when taking shower. The room itself is pretty big, and it comes with free breakfast daily.
Stayed 4 nights in May 2019

8/10 Good

Johan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller
Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Yuval
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. A bit remote and must take taxi
Stayed 2 nights in Dec 2018