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Chateau Star River Pudong Shanghai

5.0 star property
Luxury hotel with full-service spa and health club

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Photo gallery for Chateau Star River Pudong Shanghai

Experience the grandeur of this hotel, featuring a central courtyard with a beautifully designed pool and stunning views from large windows and balconies.
Experience the grandeur of our lobby, featuring a stunning chandelier, plush sofas, and intricate wallpaper.
Formal dining area with a round table and comfortable seating, surrounded by tall columns and a stunning chandelier.
Experience the grandeur of this historic hotel, featuring a striking clock tower and beautifully landscaped gardens.
Relax in a spacious room with a large bed, flat-screen TV, and separate seating area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Pool
The current price is S$102
includes taxes & fees
11 Aug - 12 Aug

Room options

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Showing 24 of 24 rooms

View all photos for Chateau Twin Room with Garden View

Premium bedding, down duvets, minibar, in-room safe

Chateau Twin Room with Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room with City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room with City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room with City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room with City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Chateau King Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Milky Way Bay Castle Suite

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Milky Way Bay Castle Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

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Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

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Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Rustic Luxury Tent Double Bed Room

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Rustic Luxury Tent Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

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Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Business 2-bed Room

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Business 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive City-View Twin Bed Room

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Executive City-View Twin Bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for VR4D Immersive Experience Double Bed Room

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VR4D Immersive Experience Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Garden-View King Bed Room

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Executive Garden-View King Bed Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

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Deluxe City-view Queen Room

  • Sleeps 3
  • 1 King Bed

View all photos for Castle Room - Garden-View (2 Beds)

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Castle Room - Garden-View (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Castle Room - Garden-View (Double Bed)

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Castle Room - Garden-View (Double Bed)

  • Sleeps 3
  • 1 King Bed

View all photos for Rustic Luxury Leisure Twin Room

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Rustic Luxury Leisure Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Themed Room

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Themed Room

  • Sleeps 2
  • 1 King Bed

Rustic Luxury Leisure Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Paul Frank Themed Room

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Paul Frank Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room (2 beds)

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Themed Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Themed Room (Double bed)

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Themed Room (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room

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Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Castle Family Friendly Room - Garden-View

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Castle Family Friendly Room - Garden-View

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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includes taxes & fees
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About the area

Map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125

What's nearby

  • Shanghai New International Expo Centre - 5 min drive - 4.1 km
  • Shanghai Tower - 7 min drive - 6.9 km
  • The Bund - 7 min drive - 6.3 km
  • Yu Garden - 7 min drive - 7.2 km
  • Oriental Pearl Tower - 8 min drive - 8.0 km

Getting around

  • Jinxiu Road Station - 8 min walk
  • Shanghai South Railway Station - 13 min drive
  • Pudong International Airport (PVG) - 30 min drive

Restaurants

  • ‪九井日本料理 - ‬6 min walk
  • ‪享和兴苏州汤包馆 - ‬10 min walk
  • ‪味之都 - ‬2 min drive
  • ‪和府捞面 - ‬15 min walk
  • ‪港泰小镇 - ‬11 min walk

About this property

Chateau Star River Pudong Shanghai

Luxury hotel near The Bund
You can look forward to a terrace, mini golf and a hair salon at Chateau Star River Pudong Shanghai. Treat yourself to a facial, a body scrub or a body treatment at Lulu Spa, the on-site spa. The on-site restaurant, E cafe, offers breakfast, lunch, dinner and pool views. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and tennis courts
  • Express check-out, express check-in and coffee/tea in reception
Room features
All 261 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • HDTVs with cable channels
  • Wardrobes/cupboards, balconies and electric kettles

Languages

Chinese (Mandarin), English

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8.2 out of 10, Very good, 506 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E cafe

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 552.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night (for stays between 31 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Does Chateau Star River Pudong Shanghai have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Chateau Star River Pudong Shanghai?

As of 11 Jul, 2025, prices found for a 1-night stay for 2 adults at Chateau Star River Pudong Shanghai on 11 Aug, 2025 start from S$102.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Star River Pudong Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Pudong Shanghai?

Self-parking is free at this property.

What time is check-in at Chateau Star River Pudong Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chateau Star River Pudong Shanghai?

Checkout is at noon.

Where is Chateau Star River Pudong Shanghai located?

Located in Pudong, this luxury hotel is within 3 miles (5 km) of Century Park, Shanghai Science and Technology Museum and Kerry Parkside Mall. Shanghai Himalayas Museum and Shanghai Pudong Expo are also within 3 miles (5 km). Jinxiu Road Station is 8 minutes by foot and Fanghua Road Station is 17 minutes.

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Chateau Star River Pudong Shanghai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 126 reviews
Rating 8 - Good. 37 out of 126 reviews
Rating 6 - Okay. 21 out of 126 reviews
Rating 4 - Poor. 7 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Iliked the room and amenities
Stayed 1 night in Mar 2025

10/10

porter and receptionist is helpful and polite. keep it up.
Stayed 5 nights in Mar 2025

6/10

The rooms were dated but extra spacious.
Stayed 2 nights in Dec 2024

8/10

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Stayed 7 nights in Nov 2024

10/10

Well folks, hear me out. Went for business to Shanghai and some good times, perhaps see a full-on chateau from an ancient dynasty on the way. I’ll be damned when we walked into this place. Never expected a true five- star chateau in Shanghai, dreams come true. Great experience. Checkin went perfect, except for the decline on my card. But hé, not the hotels fault. Got creative and figured it out together.. Room wonderful too. Reminded me of my trailer back at the park with the boys. For sure eye for details. Balcony door was locked, but the friendly staff opened it right away. From check in to relaxation on the balcony with a blunt: less than 5 mins. My kind of place. Too bad I couldn’t test out my new bikini. Forgot the shaver, but even worse: the most surrounding the chateau was empty. Not sure what happened, perhaps the recent typhoon sucked it all up. Anyway, that is the only thing that sucked figuratively. Went into town for some literal action and got lost. Woke up in Beijing, Forgot to check out, but great overall experience. 5 points and see you next time.
Stayed 2 nights in Oct 2024

10/10

Stayed 1 night in Apr 2025

8/10

상해의 가성비 좋은 호텔 지하철 7호선까지 도보로 이동 가능
Stayed 4 nights in Mar 2025

10/10

Dans un style un peu rétro, l’hôtel est exceptionnel, avec un service vraiment haut de gamme. Je n’ai pas eu le temps de tester les installations sportives mais la liste est impressionnante et semble bien fonctionner. La resttest OK, sans plus. Très bon rapport qualité prix.
Stayed 3 nights in Mar 2024

4/10

개발회사에서 고급 빌라를 지으면서 호텔을 옆에 지어 수익성을 높인 것으로 보임, 사진에서 보이는 물은 풀이 아니고 그냥 조경에 일부이며 심지어 밖으로 나가는 것도 허용되지 않음. 친구집 게스트하우스에 하루 묵은 느낌. 외국인 숙박이 많지 않아 허둥지둥 하느라 체크인에 30여분 소요됨.
Stayed 1 night in Jul 2020

8/10

Stayed 1 night in Jan 2020

6/10

객실-좋음. 위치-so so. 하지만 조용. 룸서비스음식-나쁨. 내인생 최악의 나지고랭을 맛봄.
Stayed 1 night in Jan 2020

8/10

Stayed 1 night in Dec 2019

6/10

kein Englisch sprachiges Personal, sehr unfreundlich, nicht flexible und lange Wartezeiten, bis man bedient wurde.
Stayed 6 nights in Nov 2019

10/10

Maginfico hotel cerca del complejo ferial y del aeropuerto. Es claramente un hotel 5 estrellas en todo sentido. elpersonal muy amable y un excelente desayuno y wifi. Queda muy cerca a un sector residencial lo que lo hace muy tranquilo.
Stayed 1 night in Sep 2019

10/10

Stayed 2 nights in Oct 2019

8/10

Very large room, very comfortable. Good to stay for everyone.
Stayed 4 nights in Oct 2019

10/10

Stayed 1 night in Oct 2019

8/10

시설은 매우 훌륭합니다만 직원들이 영어가 부족하고 청결상태가 약간은 불만족스러웠습니다. 그러나 전반적으로는 만족스러웠습니다.
Stayed 3 nights in Sep 2019

6/10

Stayed 2 nights in Sep 2019

4/10

Stayed 2 nights in Sep 2019

10/10

아주 깨끗하고 직원의 친철도가 아주 좋았습니다. 그리고 교통및 다른 서비스는 아주 좋았습니다.
Stayed 3 nights in Sep 2019

6/10

Bad service overall, staff seemed unwilling to assist, Staff let this place down,
Stayed 3 nights in Sep 2019

8/10

好
Stayed 1 night in Sep 2019

10/10

Very good! Marble every where! Nice building , nice area!
Stayed 2 nights in Jul 2019

10/10

Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
Stayed 1 night in Jul 2019