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Crowne Plaza Hotel Shanghai, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Shanghai, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk

Overview of Crowne Plaza Hotel Shanghai, an IHG Hotel

Crowne Plaza Hotel Shanghai, an IHG Hotel

4.5 star property

4.0/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
400 Pan Yu Road, Shanghai, Shanghai, 200052

Explore the area

  • Popular LocationXujiahui Shopping District19 min walk
  • Popular LocationShanghai Public Library2 min drive
  • Popular LocationShanghai Propaganda Poster Art Centre4 min drive
  • AirportShanghai (PVG-Pudong Intl.)53 min drive

Room options

About this area

Shanghai

Crowne Plaza Hotel Shanghai, an IHG Hotel is located in Changning, a neighbourhood in Shanghai, and is near the airport and near a metro station. Xujiahui Shopping District and Xintiandi Style Shoppping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zhongshan Park and The Bund. Don't miss out on a visit to Yu Garden. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Jiao Tong University Station is 7 minutes on foot.

What's nearby

  • Xujiahui Shopping District - 19 min walk
  • Shanghai Public Library - 2 min drive
  • Consulate General of the Federal Republic of Germany - 2 min drive
  • Hengshan Road - 3 min drive
  • Shanghai Propaganda Poster Art Centre - 4 min drive

Getting around

  • Shanghai South Railway Station - 7 min drive
  • Jiao Tong University Station - 7 min walk
  • Pudong International Airport (PVG) - 53 min drive

About this property

Crowne Plaza Hotel Shanghai, an IHG Hotel

4.5-star luxury hotel located in Changning
A terrace, shopping on site and a coffee shop/cafe are just a few of the amenities provided at Crowne Plaza Hotel Shanghai, an IHG Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Yue Palace Chinese, features Chinese cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • A banquet hall, a gift shop and multilingual staff
  • Free newspapers, concierge services and ATM/banking services
  • Guest reviews speak highly of the walkable location
Room features
All 465 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 20 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AMโ€“10:30 AM on weekdays and 6:30 AMโ€“11:00 AM on weekends: CNY 150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Yue Palace Chinese
  • Circles Cafe
  • Charlies Bar
  • Lobby Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (21743 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 150 per person (approximately)
  • Self-parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel Shanghai, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 1 Dec,2022, prices found for a 1-night stay for 2 adults at on 3 Dec,2022 start from S$122.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Shanghai, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel Shanghai, an IHG Hotel?

Self-parking is available for CNY 20 per night.

What time is check-in at Crowne Plaza Hotel Shanghai, an IHG Hotel?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Crowne Plaza Hotel Shanghai, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Hotel Shanghai, an IHG Hotel located?

Located in Changning, this luxury hotel is 1 mi (1.6 km) from Xujiahui Shopping District, and within 3 mi (5 km) of Zhongshan Park and Jing'an Temple. People's Square and Xintiandi Style Shoppping Centre are also within 6 mi (10 km). Jiao Tong University Station is 7 minutes by foot and Hongqiao Road Station is 18 minutes.

Can I cancel my reservation for free at Crowne Plaza Hotel Shanghai, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Hotel Shanghai, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel Shanghai, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 63 out of 187 reviews" "
" "5 - Excellent 34%
Rating 4 - Good. 80 out of 187 reviews" "
" "4 - Good 43%
Rating 3 - Okay. 32 out of 187 reviews" "
" "3 - Okay 17%
Rating 2 - Poor. 10 out of 187 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 2 out of 187 reviews" "
" "1 - Terrible 1%

4.1/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Regina
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

5/5 Excellent

Xinxin
Stayed 3 nights in Apr 2021

4/5 Good

jianjun
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

BENJAMIN
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
Cozy and spacious room with the movie decoration. Only 5 mins walk to the subway station line 10/11. Receptionist and concierge were friendly and willing to help. Thank you for the great service!
Stayed 5 nights in Dec 2019

3/5 Okay

Verified traveller
Stayed 4 nights in Nov 2019

4/5 Good

Verified traveller
Stayed 5 nights in Nov 2019

5/5 Excellent

Jennifer
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best real Shanghai neighborhood - love it for biz
I look forward to staying at this hotel every Fall. From the front desk service to the discreet and kind cleaning staff, this is my choice for Shanghai. There is Yunnan, sushi, Beijing hot pot and great quality massage right on Panyu Road.
Stayed 3 nights in Oct 2019

4/5 Good

Robert
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019

2/5 Poor

Cal_sunshine
Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old building and very small room. Quite disappointed and worse than other Crowne plaza hotels I stayed.
Stayed 2 nights in Jul 2019

4/5 Good

Dana
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019