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Crowne Plaza Hotel Shanghai, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Shanghai, an IHG Hotel

Indoor pool
Down duvets, minibar, in-room safe, desk
Lunch and dinner served, Chinese cuisine

Overview of Crowne Plaza Hotel Shanghai, an IHG Hotel

Crowne Plaza Hotel Shanghai, an IHG Hotel

4.5 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
400 Pan Yu Road, Shanghai, Shanghai, 200052

Explore the area

  • Popular LocationXujiahui Shopping District19 min walk
  • Popular LocationHengshan Road3 min drive
  • Popular LocationZhongshan Park3 min drive
  • AirportShanghai (PVG-Pudong Intl.)53 min drive

Room options

About this area


Crowne Plaza Hotel Shanghai, an IHG Hotel is located in Changning, a neighbourhood in Shanghai, and is near the airport and near a metro station. Xujiahui Shopping District and Xintiandi Style Shoppping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zhongshan Park and The Bund. Don't miss out on a visit to Yu Garden. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Jiao Tong University Station is 7 minutes on foot.

What's nearby

  • Xujiahui Shopping District - 19 min walk
  • Hengshan Road - 3 min drive
  • Zhongshan Park - 3 min drive
  • Jing An Park - 3 min drive
  • Jing'an Temple - 3 min drive

Getting around

  • Shanghai South Railway Station - 7 min drive
  • Jiao Tong University Station - 7 min walk
  • Pudong International Airport (PVG) - 57 min drive


  • 法华汤包馆 - 1 min walk
  • 五观堂素食 - 2 min walk
  • Rice Bar - 2 min walk
  • Sofa Cafe - 1 min walk
  • 蝶翠轩 - 2 min walk

About this property

Crowne Plaza Hotel Shanghai, an IHG Hotel

4.5-star luxury hotel located in Changning
Located close to Xujiahui Shopping District and Zhongshan Park, Crowne Plaza Hotel Shanghai, an IHG Hotel provides a terrace, shopping on site and a cafe. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Yue Palace Chinese, features Chinese cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-in, a 24-hour front desk and ATM/banking services
  • A front desk safe, concierge services and a porter/bellboy
  • Guest reviews speak highly of the walkable location
Room features
All 465 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 20 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Yue Palace Chinese
  • Circles Cafe
  • Charlies Bar
  • Lobby Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)


  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (21743 square feet)
  • Meeting rooms - 10


  • Garden
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)


  • Dressing gowns
  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination


  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar


  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties



Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 150 per person
  • Self-parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel Shanghai, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Hotel Shanghai, an IHG Hotel?

As of 10 Jun,2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Shanghai, an IHG Hotel on 24 Jun,2023 start from S$131.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Shanghai, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel Shanghai, an IHG Hotel?

Self-parking is available for CNY 20 per night.

What time is check-in at Crowne Plaza Hotel Shanghai, an IHG Hotel?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Crowne Plaza Hotel Shanghai, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Hotel Shanghai, an IHG Hotel located?

Located in Changning, this luxury hotel is 1 mi (1.6 km) from Xujiahui Shopping District, and within 3 mi (5 km) of Zhongshan Park and Jing'an Temple. Xintiandi Style Shoppping Centre and People's Square are also within 6 mi (10 km). Jiao Tong University Station is 7 minutes by foot and Hongqiao Road Station is 18 minutes.



Very good

Rating 10 - Excellent. 63 out of 187 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 79 out of 187 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 32 out of 187 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 11 out of 187 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 2 out of 187 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




4/10 Poor


Stayed 1 night in Jan 2023

10/10 Excellent


Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent


Stayed 3 nights in Apr 2021

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
Cozy and spacious room with the movie decoration. Only 5 mins walk to the subway station line 10/11. Receptionist and concierge were friendly and willing to help. Thank you for the great service!
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best real Shanghai neighborhood - love it for biz
I look forward to staying at this hotel every Fall. From the front desk service to the discreet and kind cleaning staff, this is my choice for Shanghai. There is Yunnan, sushi, Beijing hot pot and great quality massage right on Panyu Road.
Stayed 3 nights in Oct 2019

8/10 Good


Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor


Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old building and very small room. Quite disappointed and worse than other Crowne plaza hotels I stayed.
Stayed 2 nights in Jul 2019