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Overview of Crowne Plaza Hotel Shanghai

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Down duvet, minibar, in-room safe, desk

Crowne Plaza Hotel Shanghai

4.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationShanghai Public Library2 min drive
    Popular LocationMetro City3 min drive
    Popular LocationXujiahui Shopping District6 min drive
    AirportShanghai (SHA-Hongqiao Intl.)21 min drive

Choose dates to view prices

  • Family Room, 1 King Bed

    Room amenities

    • 49 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 31 sq m
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room, 2 Double Beds

    Room amenities

    • 31 sq m
    • Sleeps 3
    • 2 Double Beds
    More details
  • Deluxe Room (Crowne Plaza)

    4.4/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More details
  • Suite, Non Smoking

    Room amenities

    • 49 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room (Crowne Plaza)

    4/5 guest room rating

    Room amenities

    • 31 sq m
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (Movie Theme)

    Room amenities

    • 31 sq m
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Shanghai

Located in Shanghai's Changning neighbourhood, Crowne Plaza Hotel Shanghai is in the city centre and near the airport. Xujiahui Shopping District and Xintiandi Style Shoppping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zhongshan Park and The Bund. Don't miss out on a visit to Yu Garden. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Jiao Tong University Station is 7 minutes on foot.
Popular Location

What's nearby

  • Shanghai Public Library - 2 min drive
  • Consulate General of the Federal Republic of Germany - 2 min drive
  • St. Ignatius Cathedral - 2 min drive
  • Metro City - 3 min drive
  • Xujiahui Shopping District - 6 min drive

Getting around

  • Shanghai South Railway Station - 7 min drive
  • Jiao Tong University Station - 7 min walk
  • AirportHongqiao International Airport (SHA) - 21 min drive

Restaurants

  • Where to eat
  • Yue Palace Chinese – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Circles Cafe – Serves breakfast, lunch and dinner.
  • Lobby Lounge – Serves breakfast, lunch and dinner.
View in a map

About this property

Crowne Plaza Hotel Shanghai

Luxury Shanghai hotel in Changning, near Xujiahui Shopping District
This hotel features a restaurant, an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 553 rooms offer free WiFi and free wired Internet, TVs with satellite channels, and comforts such as pillow menus and down comforters. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Crowne Plaza Hotel Shanghai offers 553 forms of accommodation with minibars and a safe. Beds feature down comforters. A pillow menu is available. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 20 per night)
  • On-site parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's games
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 10 meeting rooms
  • Business centre
  • Conference space (21743 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Down comforter
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 230.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 150 per person (approximately)
  • Self-parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

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Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
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Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Hotel Shanghai and receive a full refund?
Yes, Crowne Plaza Hotel Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel Shanghai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Hotel Shanghai?
As of 27 Feb,2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Shanghai on 28 Feb,2021 start from SG$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Hotel Shanghai have a pool?
Yes, this property has an indoor pool.
Is Crowne Plaza Hotel Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Hotel Shanghai?
Self-parking is available for CNY 20 per night.
What time is check-in at Crowne Plaza Hotel Shanghai?
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Crowne Plaza Hotel Shanghai?
Checkout is at noon.
Where is Crowne Plaza Hotel Shanghai located?
Located in Changning, this luxury hotel is 1 mi (1.7 km) from Xujiahui Shopping District, and within 3 mi (5 km) of Zhongshan Park and Jing'an Temple. People's Square and Xintiandi Style Shoppping Centre are also within 6 mi (10 km). Jiao Tong University Station is 7 minutes by foot and Hongqiao Road Station is 18 minutes.
4.0
Very good
Rating 5 - Excellent. 60 out of 184 reviews
5 - Excellent 33%
Rating 4 - Good. 80 out of 184 reviews
4 - Good 43%
Rating 3 - Okay. 32 out of 184 reviews
3 - Okay 17%
Rating 2 - Poor. 10 out of 184 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 184 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
Cozy and spacious room with the movie decoration. Only 5 mins walk to the subway station line 10/11. Receptionist and concierge were friendly and willing to help. Thank you for the great service!
Stayed 5 nights in Dec 2019

3/5 Okay

Stayed 4 nights in Nov 2019

4/5 Good

Stayed 5 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best real Shanghai neighborhood - love it for biz
I look forward to staying at this hotel every Fall. From the front desk service to the discreet and kind cleaning staff, this is my choice for Shanghai. There is Yunnan, sushi, Beijing hot pot and great quality massage right on Panyu Road.
Stayed 3 nights in Oct 2019

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