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Grand Mercure Shanghai Hongqiao

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Premium bedding, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed, Executive Level | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed, Executive Level | Premium bedding, minibar, in-room safe, individually decorated

Overview of Grand Mercure Shanghai Hongqiao

UNESCO Sustainable Travel Pledge

Grand Mercure Shanghai Hongqiao

4.5 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen
Map
369 Xian Xia Road, Shanghai, Shanghai, 200336

Explore the area

  • Popular LocationXianxia Road1 min walk
  • Popular LocationConsulate General of Switzerland9 min walk
  • Popular LocationParamount14 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)6 min drive

Room options

About this area

Shanghai

Located in Changning neighbourhood, Grand Mercure Shanghai Hongqiao is connected to a shopping centre. Paramount and Shanghai Exhibition Center are cultural highlights, and some of the area's attractions include LEGOLAND® Discovery Center and Shanghai Zoo. Travelling with kids? Consider Shanghai Natural History Museum, or check out an event or a game at Shanghai Stadium.

What's nearby

  • Xianxia Road - 1 min walk
  • Consulate General of Switzerland - 9 min walk
  • L'Avenue - 9 min walk
  • Paramount - 14 min walk
  • Song Qingling Mausoleum - 2 min drive

Getting around

  • Shanghai South Railway Station - 9 min drive
  • Yili Road Station - 11 min walk
  • Hongqiao International Airport (SHA) - 6 min drive

About this property

Grand Mercure Shanghai Hongqiao

4.5-star luxury hotel in the heart of Changning
You can look forward to a free food/drink shopping service, shopping on site and a coffee shop/cafe at Grand Mercure Shanghai Hongqiao. Treat yourself to a body treatment, a body wrap or a Thai massage at Vita Spa, the on-site spa. The on-site restaurant, ?? L'Atrium, features light fare. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and coffee/tea in the lobby
  • Multilingual staff, a TV in the lobby and ATM/banking services
  • Guest reviews give good marks for the breakfast, helpful staff and overall condition
Room features
All 364 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and Laptop workspace. Guests reviews say good things about the size rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Balconies, separate dining areas and kitchenettes

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, French, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 128 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • ?? L'Atrium
  • 乐酒吧 Le 98 lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Dining room
  • Free bottled water
  • Kitchenette
  • Minibar
  • Stovetop

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Washing machine

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CNY 128 per person (approximately)
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Mercure Accor Hotel Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Accor
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Mercure Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao Shanghai
Grand Mercure Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Is Grand Mercure Shanghai Hongqiao pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 1 Oct,2022, prices found for a 1-night stay for 2 adults at on 21 Oct,2022 start from S$102.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Mercure Shanghai Hongqiao?

Self-parking is free at this property.

What time is check-in at Grand Mercure Shanghai Hongqiao?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Shanghai Hongqiao?

Checkout is at 12:30 PM.

Where is Grand Mercure Shanghai Hongqiao located?

This family-friendly Shanghai hotel is located near the airport, within a 15-minute walk of Xianxia Road and Paramount. LEGOLAND® Discovery Center and Hongqiao Int'l Pearl City are also within 2 miles (3 km). Yili Road Station is 11 minutes by foot and Loushanguan Road Station is 12 minutes.

Can I cancel my reservation for free at Grand Mercure Shanghai Hongqiao and receive a full refund?

Yes, Grand Mercure Shanghai Hongqiao offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Shanghai Hongqiao cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 228 out of 1001 reviews
5 - Excellent 23%
Rating 4 - Good. 518 out of 1001 reviews
4 - Good 52%
Rating 3 - Okay. 191 out of 1001 reviews
3 - Okay 19%
Rating 2 - Poor. 49 out of 1001 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 1001 reviews
1 - Terrible 1%

3.9/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2021

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2021

3/5 Okay

Verified traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019

5/5 Excellent

JIAMENG
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
It was amazing our room got the Japanese bear toys all over! They have some festival and randomly decorate the room. Feel so lucky! This is my usual hotel when comes back to Shanghai. Clean and spacious.
Stayed 3 nights in Oct 2019

4/5 Good

Vadim
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip stay
Nice hotel in a great location
Stayed 2 nights in Dec 2019

4/5 Good

Roland, Barbados
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the speciality toilet. Automatic flush. Low gpf. Warm seat. I also liked the minimalist toiletries. I didn’t like the WiFi going in an out. Buffet Breakfast options didn’t change for the entire time we were there.
Stayed 12 nights in Nov 2019

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized rooms, Quiet, Well appointed. The only draw back was the siding bathroom door.
Stayed 2 nights in Oct 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

5/5 Excellent

Kris
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/5 Good

Raphael
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort