Garden

Reviews of Holiday Inn Shanghai Hongqiao Central, an IHG Hotel

4 out of 5
Holiday Inn Shanghai Hongqiao Central, an IHG Hotel
#448 Zunyi Road, Changning District, Shanghai, Shanghai

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 42 reviews" "
Rating 8 - Good. 19 out of 42 reviews" "
Rating 6 - Okay. 8 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yoshihiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 酒店总经理 姚宁 on 4 Nov,2023
尊敬的客人,您好,感谢您选择上海虹桥君丽假日酒店。谢谢您的留言。我们会继续努力,带给您更专业的服务和细节体验。上海虹桥君丽假日酒店位于虹桥CBD商务区,交通便利,距离2号线和15号线娄山关路站约415米。 它可以方便地前往受欢迎的商店、旅游景点和机场。酒店注重店内的氛围,努力以高品质的服务为目标。我们会继续努力,期待下次见面给您提供更美味营养的食物,带给您更专业的服务和细节体验。希望您请再次预约我们酒店。

8/10 Good

KIYOTAKA

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from 酒店总经理 姚宁 on 4 Nov,2023
尊敬的客人,您好,感谢您选择上海虹桥君丽假日酒店。谢谢您的留言。我们会继续努力,带给您更专业的服务和细节体验。上海虹桥君丽假日酒店位于虹桥CBD商务区,交通便利,距离2号线和15号线娄山关路站约415米。 它可以方便地前往受欢迎的商店、旅游景点和机场。酒店注重店内的氛围,努力以高品质的服务为目标。我们会继续努力,期待下次见面给您提供更美味营养的食物,带给您更专业的服务和细节体验。希望您请再次预约我们酒店。

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Easy check-in; clean rooms; excellent location walking distance to amenities
Stayed 2 nights in Aug 2023
Response from Anne Zhang Hotel General Manager on 6 Sept,2023
Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel General Manager Anne Zhang on 31 Jul,2019
Dear Guest, Thank you for choosing Holiday Inn Shanghai Hongqiao Central. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Highly recommended. Excellent experience.
I was in Shanghai for both business and leisure. I had a very pleasant stay in the JadeLink Hotel. The English-speaking staffs were helpful, friendly, and polite. The room was well-lighted, spacious, clean, well-kept, and romantic. The lighting was helping when I was making a presentation for an international conference. It is by far the best lighted room I have stayed (compares to InterContinental, Sheraton, Serrano SF, and Le Pavillon New Orleans). And of course, you can still dim the room for romantic purpose. The room came with free internet (both wire and wireless). The power outlets were all US plugs ready. In terms of romantic setting, it uses glass with blind as the separation between the bathroom and the bedroom. Man, that is an experience. The hotel room price included a buffet breakfast, which includes a mix of Chinese, Japanese, and Western dishes, along with fresh fruits and juices. I did not try its lunch, but I had the a la carte authentic Cantonese dinner at the hotel restaurant. Both the food and the service were excellent. The gym in the hotel was equipped with well-maintained cardio and lifting machines. They were sufficient for my workouk, where I normally do sets of 185lbs for bench and 225lbs for squad on free weight. However, there is no pool in the hotel. The location is extremely convenient. It is one block east (~5min walk) of the No2 subway station. And if you walk 1.5 block south (~10min walk) of the hotel, you arrive at a food center where there are many restaurants to choose from (even Hooters!). In terms of tourism, the staffs connected me with local travel agencies for one-day Shanghai tour and one-day near-by cities tours. I definitely will come back and stay at this hotel.

8/10 Good

MAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from ホテル総経理 程璎清 on 6 May,2024
尊敬するお客様、こんにちは、上海虹橋ジェットリンクホリデイインホテルをご選択いただきありがとうございます。ごコメントありがとうございます。上海虹橋ジェットリンクホリデイインホテルは虹橋CBDに位置し、立地が便利で、約415メートルの距離で2号線15号線娄山关路駅に到着できます。人気商店や観光スポット、空港などへのアクセスも優れております。ホテルはいつも宿泊雰囲気を大事にしていますが、高品質なサービスを目指して努力しています。再びご予約お願いいたします。

8/10 Good

Fumitaka

Stayed 6 nights in Jan 2024
Response from ホテル総経理 程璎清 on 6 May,2024
尊敬するお客様、こんにちは、上海虹橋ジェットリンクホリデイインホテルをご選択いただきありがとうございます。ごコメントありがとうございます。上海虹橋ジェットリンクホリデイインホテルは虹橋CBDに位置し、立地が便利で、約415メートルの距離で2号線15号線娄山关路駅に到着できます。人気商店や観光スポット、空港などへのアクセスも優れております。ホテルはいつも宿泊雰囲気を大事にしていますが、高品質なサービスを目指して努力しています。再びご予約お願いいたします。

10/10 Excellent

TAKAHIDE

Stayed 1 night in Jan 2024
Response from Hotel General Manager Ted Yao on 24 Jan,2024
Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you!

8/10 Good

Yoshimasa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Hotel General Manager Ted Yao on 29 Dec,2023
Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in, so we value your feedback. We hope you will visit us soon in the near future. Thank you!

10/10 Excellent

Naoki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利な立地条件です。
Stayed 4 nights in Dec 2023
Response from ホテル総経理 姚寧 on 25 Dec,2023
尊敬するお客様、こんにちは、上海虹橋ジェットリンクホリデイインホテルをご選択いただきありがとうございます。ごコメントありがとうございます。上海虹橋ジェットリンクホリデイインホテルは虹橋CBDに位置し、立地が便利で、約415メートルの距離で2号線15号線娄山关路駅に到着できます。人気商店や観光スポット、空港などへのアクセスも優れております。ホテルはいつも宿泊雰囲気を大事にしていますが、高品質なサービスを目指して努力しています。再びご予約お願いいたします。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from 酒店总经理 姚宁 on 22 Nov,2023
尊敬的客人,您好,感谢您选择上海虹桥君丽假日酒店。谢谢您的留言。我们会继续努力,带给您更专业的服务和细节体验。上海虹桥君丽假日酒店位于虹桥CBD商务区,交通便利,距离2号线和15号线娄山关路站约415米。 它可以方便地前往受欢迎的商店、旅游景点和机场。酒店注重店内的氛围,努力以高品质的服务为目标。我们会继续努力,期待下次见面给您提供更美味营养的食物,带给您更专业的服务和细节体验。希望您请再次预约我们酒店。

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 酒店总经理 姚宁 on 4 Nov,2023
尊敬的客人,您好,感谢您选择上海虹桥君丽假日酒店。谢谢您的留言。我们会继续努力,带给您更专业的服务和细节体验。上海虹桥君丽假日酒店位于虹桥CBD商务区,交通便利,距离2号线和15号线娄山关路站约415米。 它可以方便地前往受欢迎的商店、旅游景点和机场。酒店注重店内的氛围,努力以高品质的服务为目标。我们会继续努力,期待下次见面给您提供更美味营养的食物,带给您更专业的服务和细节体验。希望您请再次预约我们酒店。

6/10 Okay

Katsunori

Business traveller
Liked: Cleanliness
部屋の設備や広さは問題無いが、言語能力不足でスタッフとの十分なコミュニケーションとれなかった。 中国語分からずテレビの内容は理解できない。
Stayed 3 nights in Jul 2023
Response from 張蕊蓉 ホテル総経理 on 18 Jul,2023
尊敬するお客様、こんにちは、上海虹橋ジェットリンクホリデイインホテルをご選択いただきありがとうございます。ごコメントありがとうございます。日本語が通じるスタッフは配置されています。テレビは日本のチャンネル(NHK)があります。ホテルはいつも宿泊雰囲気を大事にしていますが、高品質なサービスを目指して努力しています。再びご予約お願いいたします。

6/10 Okay

Takashi

Stayed 3 nights in Jun 2023
Response from Hotel General Manager Anne Zhang on 9 Jun,2023
Dear Guest, Thank you for taking the time to share your feedback with us. I regret that your stay experience at our hotel failed to meet your expectation. We apologize for the unpleasant experience that you had. We hope to have the pleasure of welcoming you back to Holiday Inn Shanghai Hongqiao Central in the future where we are sure you will have a better experience. Thank you!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比很高的假日酒店
Stayed 1 night in Sep 2021
Response from Anne Zhang on 23 Sept,2021
尊敬的客人,您好!非常感谢您选择入住上海虹桥君丽假日酒店。感谢您与我们分享您的感受并给予好评。我们会继续努力,期待下次见面给您提供更美味营养的食物,带给您更专业的服务和细节体验。期待再次选择入住上海虹桥君丽假日酒店,尽享欢乐旅行!张蕊蓉酒店总经理

10/10 Excellent

xiai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒适度,服务都非常好
Stayed 1 night in Jul 2021
Response from Anne Zhang on 16 Jul,2021
尊敬的xiai, 您好! 感谢您对酒店的点评。您能在出游之时选择我们的酒店是我们的荣幸。您的认可是我们源源不断地动力,我们会继续保持并不断努力,确保给每一位客人提供最优质的服务。期待您的再次光临,祝您生活愉快!

10/10 Excellent

xiai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Anne Zhang on 16 Jul,2021
尊敬的xiai, 您好! 感谢您对酒店的点评。您能在出游之时选择我们的酒店是我们的荣幸。很开心我们的服务让您在上海虹桥君丽假日酒店收获了一段美好而难忘的入住体验,我们一直秉承“宾至如归,笑由心生”的服务理念,为客人提供温馨、细致的服务。您的认可是我们源源不断地动力,我们会继续保持并不断努力,确保给每一位客人提供最优质的服务。期待您的再次光临,祝您生活愉快!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Anne Zhang on 7 May,2021
Dear Guest, Thank you for choosing Holiday Inn Shanghai Hongqiao Central. We will continue to strive in delivering quality services. We hope you will visit us again in the near future.Thank you!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Anne Zhang_Hotel General Manager on 24 Feb,2021
Dear Guest, Thank you for choosing Holiday Inn Shanghai Hongqiao Central. We are pleased to get score 10. We will continue to strive in delivering quality services. We hope you will visit us again in the near future.Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2020

6/10 Okay

VADD, 東京

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古い、タクシーが無くて出掛けるのに苦労する、朝食メニューが少なく、余り食べたくなるものが無かった。従業員は田舎の女性かと思いますが、親切で愛想が良かったがはつらつとした印象が少ない。
Stayed 2 nights in Jan 2020

10/10 Excellent

KAI, 深セン

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本人のビジネスマンに適したホテルだと思います。 日本だとB+級のスマイルホテルやスーパーホテル等に泊まるイメージですかね。
Stayed 1 night in Dec 2019
Response from 張蕊蓉_ホテル総経理 on 23 Dec,2019
Dear KAI こんにちは 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。当ホテルは絶え間のないサービスの向上によってすべてのお客様にとって最高の宿泊サービスを創造することに努めます。ホテル従業員一同お客様のまたのおいでを心からお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Anne Zhang_Hotel General Manager on 12 Dec,2019
Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your visit in the near future! Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
シャワー以外は最高
シャワーの出が悪い
Stayed 1 night in Nov 2019
Response from 張蕊蓉_ホテル総経理 on 12 Dec,2019
お客様こんにちは 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

8/10 Good

YIU BUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Anne Zhang on 29 Nov,2019
Dear YIU BUN, Thank you for choosing to stay at our hotel Holiday Inn Shanghai Hongqiao Central. We are delighted to get the score 8 out of 10 which means you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Anne Zhang on 29 Nov,2019
Dear Guest, Thank you for choosing to stay at hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to get score 8 out of 10.  We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope you will visit us again in the near future.Thank you!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Anne Zhang on 29 Nov,2019
Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to get score 8 out of 10.  We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
割と綺麗
思っていたよりお部屋綺麗で良かったです。スリッパも設置してありました。今回2人で宿泊しましたがバスローブ1枚浴衣1枚という感じで分かれていました。床掃除が滞ってるのか前の方がこぼしたであろう食べ物のゴミがちらほらみられました。
Stayed 1 night in Sep 2019
Response from 張蕊蓉_ホテル総経理 on 17 Dec,2019
お客様こんにちは 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
中国語が全く分からない状態でしたが丁寧に対応して頂きました。 歯ブラシはないとの記載でしたが渡してもらえて良かったです。 朝食も中国の様々な食べ物にチャレンジできて楽しかったです。
Stayed 1 night in Sep 2019
Response from 張蕊蓉_ホテル総経理 on 12 Dec,2019
お客様こんにちは お客様の当ホテルに対するご評価ありがとうございます。お客様のフィードバックはとても重要でございます。お客様の当ホテルに関する高評価と称賛を嬉しく存じます。お客様の高評価は私達の前進力の源であり、当ホテルは途切れることのないサービスの質の向上でお客様に更なる感動体験を提供いたします。ホテル従業員一同お客様のまたのおいでを心からお待ちしております。

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Hotel General Manager Anne Zhang on 10 Oct,2019
Dear Guest, Thank you for choosing Holiday Inn Shanghai Hongqiao Central. Please do accept our sincere apology for any inconvenience may caused. We hope you'd give us a chance to know more details about your recent stay experience at our hotel as this is our best resource for improving guest experience. We look forward to hearing from you and to welcoming you back to Holiday Inn Shanghai Hongqiao Central in the near future. Thank you!

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019
Response from Hotel General Manager Anne Zhang on 31 Jul,2019
Dear Guest, Thank you for choosing Holiday Inn Shanghai Hongqiao Central. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Hotel General Manage Anne Zhang on 31 Jul,2019
Dear Guest, Thank you for choosing Holiday Inn Shanghai Hongqiao Central. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

6/10 Okay

TONG

Liked: Cleanliness, room comfort
checkin用了大概二十分钟,明明前台两个女生,但是只开一个入住窗口,前面的人那么久了也就让人干等。另外,房间完全没有隔音,别人开门说话吸尘全部能听得一清二楚。只有设施和位置好,其他真是令人失望。
Stayed 4 nights in Jul 2019
Response from 张蕊蓉_酒店总经理 on 12 Dec,2019
亲爱的TONG,您好! 感谢您选择入住上海虹桥君丽假日酒店!我们对于您所反应的问题,以及入住期间为您带来的不便感到十分抱歉!酒店已将您所提到的问题反馈至相关部门,我们将及时完善改进。您将会感受到我们的诚意和决心,期待为您的下次入住带来全新感受!再次感谢您的宝贵意见,我们衷心期待您的再次莅临。谢谢!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
全体的に清潔感がある
Stayed 1 night in Jun 2019
Response from 張蕊蓉_ホテル総経理 on 12 Dec,2019
お客様こんにちは 上海虹橋ジェットリンクホリディインホテルにご宿泊いただきありがとうございます。そして私達と宿泊のお客様の当ホテルの感想を共有していただけると幸いです。あなた様のようなお客様を持てることを私達は光栄に思い、また自慢でもあります。ホテル従業員一同お客様のまたのおいでを心からお待ちしております。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2019
Response from Anne Zhang_Hotel General Manager on 12 Dec,2019
Dear Guest, Thank you for choosing Holiday Inn Shanghai Hongqiao Central. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

8/10 Good

Verified traveller

Liked: Staff & service
価格の割に良いと思います。特別便利な場所ではありませんが少し足を延ばせば色々あり、食事に困りません。
Stayed 2 nights in Jun 2019
Response from 張蕊蓉_ホテル総経理 on 17 Dec,2019
お客様こんにちは お客様の当ホテルに対するご評価ありがとうございます。お客様のフィードバックはとても重要でございます。まずお客様が当ホテルに好感を持ってくださったこと、また居心地の良い滞在をしていただけたことに感謝します。ホテル従業員一同お客様のまたのおいでを心からお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はシンプルで清潔感があり、アメニティや設備も十分で、とても快適に過ごせました。日本語表記されていたり、浴衣が備え付けられていたり、日本人にはありがたかったです。 初めての上海旅行で不安でしたが、フロントで丁寧に分かりやすく対応していただき、安心して泊まることができました。 また機会があれば是非利用したいと思います。 ありがとうございました。
Stayed 2 nights in Jun 2019
Response from 張蕊蓉_ホテル総経理 on 12 Dec,2019
お客様こんにちは 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。ホテル従業員一同お客様のまたのおいでを心からお待ちしております。

8/10 Good

ゆきだるま, 日本

Liked: Cleanliness, staff & service, amenities
冷蔵庫の電源は入っているものの全く機能しておらず、ただの温蔵庫となっていた。利用していないので問題もなくクレームもしてはいないが、中身のチェックをする際に気づかないものだろうか。
Stayed 2 nights in May 2019
Response from 張蕊蓉_ホテル総経理 on 17 Dec,2019
お客様こんにちは 率直なご意見をお聞かせいただきありがとうございます。せっかくご利用いただいたにもかかわらず、ご期待に沿えず、大変申し訳ございませんでした。お客様からのご意見を真摯に受け止め、他のスタッフと共有し、冷蔵庫の改善に役立てさせていただきたいと思います。またの機会のご利用をお待ちしております。次回のご利用の際には、よりご満足いただけるご滞在を提供できるよう尽力してまいります。

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from Anne Zhang Hotel General Manager on 13 Jun,2019
Thank you for choosing Holiday Inn Shanghai Hongqiao Central. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

6/10 Okay

Volnei

Liked: Staff & service, property conditions & facilities
Razoavel
O hotel é velho meio mal cuidado, a localiAcao nao e boa.
Stayed 1 night in May 2019
Response from Anne Zhang Hotel General Manager on 13 Jun,2019
Obrigado por sua avaliação lisonjeira. Pedimos desculpas por sua recente estadia ter ficado abaixo das expectativas. Apreciamos seus comentários e iremos compartilhá-los com nossa equipe, para que possamos continuar sempre melhorando nossos serviços. Esperamos muito ter a oportunidade de recebê-lo de volta no futuro, para podermos oferecer-lhe uma experiência melhor.

8/10 Good

KAI CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from June Wang on 21 Dec,2018
Dear KAI CHIEH , Thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Please be informed that our hotel will be managed by the word's leading InterContinental Hotels Group (IHG) and rebranded to "Holiday Inn Shanghai Hongqiao Central" soon. We thank you for your continuous support and look forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Response from Anne Zhang_Hotel General Manager on 12 Dec,2019
Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Hongqiao Central. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you!