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Hyatt On The Bund

Photo gallery for Hyatt On The Bund

Miscellaneous
Indoor pool, lifeguards on site
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hyatt On The Bund

Hyatt On The Bund

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
199 Huang Pu Road, Shanghai, Shanghai, 200080

Explore the area

  • Popular LocationNanjing Road Shopping District15 min walk
  • Popular LocationThe Bund5 min drive
  • Popular LocationShanghai International Convention Centre10 min drive
  • AirportShanghai (PVG-Pudong Intl.)33 min drive

Room options

About this area

Shanghai

Hyatt On The Bund is located in Hongkou District, a neighbourhood in Shanghai, and is in the entertainment district and near a metro station. 1933 Old Millfun and Huxinting Tea House are local landmarks, and the area's natural beauty can be seen at Huangpu Park and Yu Garden. Madame Tussauds Wax Museum and Great World Entertainment Center are also worth visiting.

What's nearby

  • Nanjing Road Shopping District - 15 min walk
  • Shanghai Municipal History Museum - 5 min drive
  • The Bund - 5 min drive
  • Pudong Riverside Promenade and Park - 10 min drive
  • Shanghai International Convention Centre - 10 min drive

Getting around

  • Shanghai South Railway Station - 15 min drive
  • Tiantong Road Station - 15 min walk
  • Pudong International Airport (PVG) - 33 min drive

About this property

Hyatt On The Bund

5-star luxury hotel located in Hongkou District
A rooftop terrace, a coffee shop/cafe and a hair salon are just a few of the amenities provided at Hyatt On The Bund. Indulge in a Swedish massage, a manicure/pedicure and a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature Chinese cuisine and more. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool with a lifeguard on site
  • Free self-parking
  • Full breakfast (surcharge), limo/town car service and an electric car charging station
  • Express check-out, free newspapers and a 24-hour front desk
  • Guest reviews give top marks for the bar and location
Room features
All 620 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
More amenities include:
  • Baby baths, children's dinnerware and free infant beds
  • Free weights and workout equipment
  • Bathrooms with rainfall showers and separate baths/showers
  • 46-inch LED TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, German, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 120 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 248 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Aroma
  • Tea Room
  • Xindalu -China Kitchen
  • Vue Restaurant
  • Vue Chinese Dining

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (21528 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Lifeguards on site
  • Outdoor entertainment area
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch LED TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Free weights
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Other gym equipment
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.49 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: CNY 248 per person (approximately)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)
  • Rollaway bed fee: CNY 280.49 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Alipay
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Bund Hyatt
Hyatt Bund
Hyatt Hotel Bund
Hyatt Hotel Shanghai
Hyatt On The Bund Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Hyatt Bund Hotel Shanghai
Hyatt Bund Hotel
Hyatt Bund Shanghai
Shanghai Hyatt
Hyatt Shanghai
Hyatt Hotel Shanghai
Hyatt Bund
Hyatt On The Bund Hotel
Hyatt On The Bund Shanghai
Hyatt On The Bund Hotel Shanghai

Frequently asked questions

Does Hyatt On The Bund have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 1 Dec,2022 start from S$187.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt On The Bund pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt On The Bund?

Self-parking is free at this property.

What time is check-in at Hyatt On The Bund?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hyatt On The Bund?

Checkout is at noon.

Where is Hyatt On The Bund located?

Located in Hongkou District, this luxury hotel is within a 15-minute walk of Huangpu Park, Bank of China Building, and 1933 Old Millfun. Nanjing Road Shopping District and Jinling East Road Ferry Wharf are also within 1 mile (2 km). Tiantong Road Station is 15 minutes by foot and East Nanjing Road Station is 17 minutes.

Can I cancel my reservation for free at Hyatt On The Bund and receive a full refund?

Yes, Hyatt On The Bund offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt On The Bund cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 436 out of 837 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 250 out of 837 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 86 out of 837 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 45 out of 837 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 20 out of 837 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

david
Liked: Staff & service
Disliked: Cleanliness
Disappointing
We had to move rooms twice because the rooms were dirty. The first room the carpets/floor hadn't been cleaned, there was crumbs of food all over the floor and on the chair within the room. We informed the front desk, who were actually very good, and were told it would be cleaned by the time we were back from a walk. It hadn't been cleaned some 5 hours later so they move us. The second room was the same but also had hair in the sink and bath where the room hadn't been cleaned. Again, I complained and 45 mins later they moved us. The last room was good but the air-conditioning was not good enough considering the current temperature in Shanghai. I guess they use power saving at night to reduce their costs and so during the night is got warmer and warmer till around 7 when it started to feel cooler again. Overall, the hotel is tired and in need of renovation. I would say it's not worth the money it cost.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller
Disliked: Property conditions & facilities
The view of the bund from the room was amazing. However, the room definitely need a new coat of paint and update the switches.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service great facilities, views and location
Service was quite poor from the door. My family had 5 large suitcases and some bags but we waited for a while for a bellboy or any staff at the entrance of the hotel. Had to go in and ask the person checking temperature to help and bring a trolley as well. Later, one of the staff came to help luckily but did not expect this from a five star hotel since every other hotel we have been in SH or else where had great luggage service. I told the staff at reception about the luggage situation and was totally ignored. The only saving grace was the view of the bund, the bar and the facilities: swimming pool and hot tub. Staff at the fitness facilities were super friendly.
Stayed 1 night in Aug 2021

8/10 Good

Glenda
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab location
The location of this hotel is fabulous. The Bund lies before you and you have easy access to restaurants and sceinic spots.
Stayed 2 nights in Oct 2021

10/10 Excellent

David
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was great.
Stayed 1 night in Sep 2021

8/10 Good

Francesco Paolo
Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Trevor
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot spot but is it too hot?
Hotel with fabulous views, great restaurant with Sunday champagne brunch and excellent club service. My only complaint is that the ac in restaurants and club lounge is poor- a much mentioned complaint so I’m surprised still not rectified.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there is a construction project going on right in front of the hotel. Other than that, everything was great.
Stayed 1 night in Apr 2021