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Lobby
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.2/5 Very good
802 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationThe Bund5 min drive
Popular LocationOriental Pearl Tower12 min drive
Popular LocationShanghai International Convention Centre15 min drive
AirportShanghai (SHA-Hongqiao Intl.)15 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsStandard Room, 1 King Bed
  • Twin Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsTwin Room, 2 Single Beds
  • Standard Room, 1 King Bed, River View

    3.8/5 guest room rating

    Room amenities

    • 45 sq m
    • River view
    • Sleeps 3
    More detailsStandard Room, 1 King Bed, River View
  • Twin Room, 2 Single Beds, River View

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • River view
    • Sleeps 3
    More detailsTwin Room, 2 Single Beds, River View
  • Club Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 45 sq m
    • River view
    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Club Twin Room

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • River view
    • Sleeps 3
    More detailsClub Twin Room
  • Suite, 1 King Bed, View (BUND)

    5/5 guest room rating

    Room amenities

    • 80 sq m
    • River view
    • Sleeps 3
    More detailsSuite, 1 King Bed, View (BUND)
  • Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 3
    More detailsSuite, 1 King Bed
  • Suite (Diplomat)

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 3
    More detailsSuite (Diplomat)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Shanghai

Located in Shanghai, Hyatt On The Bund is in the city centre and near a metro station. Former French Concession and Shanghai Science and Technology Museum are cultural highlights, and travellers looking to shop may want to visit Nanjing Road Shopping District and The Bund. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • Nanjing Road Shopping District - 15 min walk
  • Shanghai Ocean Aquarium - 4 min drive
  • The Bund - 5 min drive
  • Oriental Pearl Tower - 12 min drive
  • Shanghai International Convention Centre - 15 min drive

Getting around

  • Shanghai Railway Station - 6 min drive
  • Tiantong Road Station - 15 min walk
  • Shanghai (SHA-Hongqiao Intl.) - 15 min drive

Restaurants

  • Where to eat
  • Aroma – Serves breakfast, lunch and dinner.
  • Tea Room – Coffee shop with a bar.
  • Xindalu -China Kitchen – Serves lunch and dinner.
  • Vue Restaurant – Serves dinner.

About this property

Hyatt On The Bund

Luxury Shanghai hotel in Hong Kou, near Nanjing Road Shopping District
6 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 620 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are LED TVs with satellite channels.
Hyatt On The Bund offers 620 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 46-inch LED televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 120 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: CNY 239 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 46-inch LED TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.49 per night.
Free cots (infant beds)

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CNY 239 per person (approximately)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)
  • Rollaway bed fee: CNY 280.49 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at Hyatt On The Bund and receive a full refund?
Yes, Hyatt On The Bund offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt On The Bund cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is Hyatt On The Bund pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt On The Bund?
Self-parking is free at this property.
What time is check-in at Hyatt On The Bund?
Check-in is from 2:00 PM to midnight.
What time is check-out at Hyatt On The Bund?
Checkout is at noon.
Where is this property located?
Located in Hong Kou, this luxury hotel is within 1 mile (2 km) of Customs House and Nanjing Road Shopping District. Yu Garden and People's Square are also within 3 miles (5 km). Tiantong Road Station is 15 minutes by foot and East Nanjing Road Station is 17 minutes.

Guest reviews

Overall score and ratings for Hyatt On The Bund

4.2
Very good
5 - Excellent
425
4 - Good
232
3 - Okay
84
2 - Mediocre
42
1 - Poor
19
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view of LJZ, Pearl Tower was nice. Friendly staff. Closer to the subway would have been nice

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Phenomenal view of the Bund from the rooftop bar. Amazing location. Right in the centre of everything! Walking distance to the Bund, major shopping areas and short taxi ride to the beautiful Yu Gardens. The staff was really friendly and helpful. Our room was beautiful! Clean, modern and fabulous views of the Bund!

Stayed 1 night in Jun 2019

1/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Staff & service

Unfortunately staff could not speak English. I was missing laundry from the room. Breakfast area was a problem as they sat us at someone’s supposed reserved table and caused for commotion. Overpriced for the service

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has my recommendation!

Good view of the Bund from our room. Spacious & consistence good services from reception, to room services, restaurants, bell boy, etc. Except amenities in room. Tea & coffee were not replenished. And basis items are not provided unless you request. Housekeeping needs improvement, We check out for a night to travel to Hangzhou but requested to stay in the same rooms which the reception kindly agreed. When we check in one night later, the tea & coffee was not replenish and a plastic bag we left behind accidentally in the coffee making cabinet was not cleared. Otherwise our stay was excellent.

Stayed 2 nights in Dec 2019