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Reviews

4.1 / 5Very Good
1,502 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Shanghai Museum
    10 min walk
  • Popular Location
    Yuyuan Garden
    11 min walk
  • Popular Location
    People's Square
    18 min walk
  • Airport
    Shanghai (PVG-Pudong Intl.)
    43 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Two Bed-Room Suite A

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Single Bed
    More details
  • Suite, 3 Bedrooms

    Room Amenities

    • City view
    • Sleeps 5
    • 5 Single Beds
    More details
  • One-Bedroom Suite B

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Two-Bedroom suite B

    Room Amenities

    • City view
    • Sleeps 4
    • 3 Single Beds
    More details
  • One-Bedroom Suite A

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Selected 1 bedroom suite room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Selected 2 bedroom suite room

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Selected 3 bedroom suite room

    Room Amenities

    • Sleeps 5
    • 2 Queen Beds and 1 Single Bed
    More details
  • Special Promotion

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Elegant One Bedroom Apartment

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Elegant Two Bedroom Apartment

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds OR 1 Double Bed and 2 Single Beds
    More details
  • Elegant Three Bedroom Apartment

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Double Beds and 1 Single Bed OR 5 Single Beds
    More details
  • One-Bedroom Suite A(Chinese Mainland Citizens Only)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • One-Bedroom Suite B(Chinese Mainland Citizens Only)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Selected 1 bedroom suite room(Chinese Mainland Citizens Only)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Elegant One Bedroom Apartment(Chinese Mainland Citizens Only)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Two Bed-Room Suite A (Chinese Mainland Citizens Only)

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 1 Single Bed
    More details
  • Two Bed-Room Suite B (Chinese Mainland Citizens Only)

    Room Amenities

    • Sleeps 4
    • 3 Single Beds
    More details
  • Selected 2 bedroom suite room (Chinese Mainland Citizens Only)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Selected 3 bedroom suite room (Chinese Mainland Citizens Only)

    Room Amenities

    • Sleeps 5
    • 2 Queen Beds and 1 Single Bed
    More details
  • Elegant Two Bedroom Apartment (Chinese Mainland Citizens Only)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds OR 1 Double Bed and 2 Single Beds
    More details
  • Elegant Three Bedroom Apartment (Chinese Mainland Citizens Only)

    Room Amenities

    • Sleeps 5
    • 2 Double Beds and 1 Single Bed OR 5 Single Beds
    More details

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, New Harbour Service Apartments is in the city centre and near a metro station. The Bund and People's Square are notable landmarks, and travellers looking to shop may want to visit Nanjing Road Shopping District and Xintiandi Style Shoppping Centre. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Our guests appreciate the hotel's convenience for public transport: Yuyuan Garden Station is 4 minutes by foot and Dashijie Station is 12 minutes.

Popular Location

What's nearby

  • Shanghai Museum - 10 min walk
  • Yuyuan Garden - 11 min walk
  • Nanjing Road Shopping District - 12 min walk
  • Shanghai Old Street - 16 min walk
  • People's Square - 18 min walk

Getting around

  • Yuyuan Garden Station - 4 min walk
  • Shanghai South Railway Station - 13 min drive
  • Shanghai (PVG-Pudong Intl.) - 46 min drive

Restaurants

  • Where to eat
  • On-site dining venue โ€“ Serves breakfast, lunch, dinner and light fare.

About this property

New Harbour Service Apartments

3.5-star Shanghai hotel in Downtown Shanghai, near Nanjing Road Shopping District
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafรฉ and a sauna are on-site. All 255 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and LCD TVs with satellite channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
New Harbour Service Apartments offers 255 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:00 AMโ€“10 AM: CNY 88 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Sauna
Steam room

Family friendly

Dry-cleaning service
Corner/local shop
Indoor pool
Laundry facilities
Microwave
Fridge

Conveniences

ATM/banking services
Lift
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Japanese

Business services

1 meeting room
Business centre
Conference space (40 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

LCD TV
satellite channels

Food and drink

Free bottled water
Microwave
Minibar
Fridge

More

Desk
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed until further notice:
  • Swimming pool
  • Sauna
  • Hot tub
  • Hot springs

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per day.
  • Cots (infant beds) are available for CNY 50.0 per day.

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 88 per person (approximately)
  • Airport shuttle fee: CNY 400 per person (one-way)
  • Airport shuttle fee per child: CNY 400 (one-way)
  • Crib (infant bed) fee: CNY 50.0 per day
  • Rollaway bed fee: CNY 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 11 AM to 8:30 PM Only registered guests are allowed in the guest rooms.

Property is also known as

  • New Harbour Service Apartments Shanghai
  • New Harbour Service Apartments
  • New Harbour Service Shanghai
  • New Harbour Service
  • New Harbour Serviced Apartments Shanghai
  • New Harbour Serviced Apartments Hotel Shanghai
  • New Harbour Service Apartments Hotel
  • New Harbour Service Apartments Shanghai
  • New Harbour Service Apartments Hotel Shanghai
4.1

Very Good

5 - Excellent
511
4 - Good
752
3 - Okay
171
2 - Mediocre
53
1 - Poor
15
4.2
Cleanliness
3.9
Service and Staff
3.9
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was terrific. Our beds were very comfortable and the breakfast had a good variety of food. The stafff were pretty helpful. We were surprised the pool and sauna were shut in Mondays and the would have liked the pool and sauna hours to commence earlier in the morning

Stayed 5 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service

Staffs are super nice but property needs some updates

Stayed 4 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 13 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel for family vacation. Convenient location for food and sightseeing.

Stayed 3 nights in Dec 2019

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Itโ€™s an old building with cigarette smoking smell in the room and hallway. There is nothing (soup, conditioner, tissue, toothbrush, etc) in the room except for 1/4 left of toilet paper. Towels were old and cheap. For $131 per night, you can go somewhere else in my opinion. I would not come back to this place. Also the front dresk ladies were not nice.

Stayed 1 night in Nov 2019

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