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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.1 out of 5 Very good
997 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationNanjing Road Shopping District12 min walk
Popular LocationPeople's Square13 min walk
Popular LocationShanghai Old Street16 min walk
AirportShanghai (PVG-Pudong Intl.)45 min drive

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  • Two Bed-Room Suite A

    5/5 guest room rating

    Room amenities

    • 97 sq m
    • City view
    • Sleeps 4
    More detailsTwo Bed-Room Suite A
  • Suite, 3 Bedrooms

    5/5 guest room rating

    Room amenities

    • 131 sq m
    • City view
    • Sleeps 5
    More detailsSuite, 3 Bedrooms
  • One-Bedroom Suite B

    4.2/5 guest room rating

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 3
    More detailsOne-Bedroom Suite B
  • Two-Bedroom suite B

    4.9/5 guest room rating

    Room amenities

    • 103 sq m
    • City view
    • Sleeps 4
    More detailsTwo-Bedroom suite B
  • One-Bedroom Suite A

    4.4/5 guest room rating

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 3
    More detailsOne-Bedroom Suite A
  • Selected 1 bedroom suite room

    4.6/5 guest room rating

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 3
    More detailsSelected 1 bedroom suite room
  • Selected 2 bedroom suite room

    4.5/5 guest room rating

    Room amenities

    • 97 sq m
    • City view
    • Sleeps 4
    More detailsSelected 2 bedroom suite room
  • Selected 3 bedroom suite room

    5/5 guest room rating

    Room amenities

    • 131 sq m
    • Sleeps 5
    More detailsSelected 3 bedroom suite room
  • Special Promotion

    Room amenities

    • Sleeps 2
    More detailsSpecial Promotion
  • Elegant One Bedroom Apartment

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 2
    More detailsElegant One Bedroom Apartment
  • Elegant Two Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 97 sq m
    • City view
    • Sleeps 4
    More detailsElegant Two Bedroom Apartment
  • Elegant Three Bedroom Apartment

    Room amenities

    • 131 sq m
    • City view
    • Sleeps 5
    More detailsElegant Three Bedroom Apartment
  • Twobed room-Eco plan without cleaning service

    Room amenities

    • 97 sq m
    • Sleeps 3
    More detailsTwobed room-Eco plan without cleaning service
  • Double room-Eco plan without cleaning service

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsDouble room-Eco plan without cleaning service

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, New Harbour Service Apartments is in the city centre and near a metro station. The Bund and Former French Concession are notable landmarks, and travellers looking to shop may want to visit Nanjing Road Shopping District and Xintiandi Style Shoppping Centre. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's convenience for public transport: Yuyuan Garden Station is 4 minutes by foot and Dashijie Station is 12 minutes.
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View in a map
Popular Location

What's nearby

  • Nanjing Road Shopping District - 12 min walk
  • People's Square - 13 min walk
  • Yu Garden - 15 min walk
  • Shanghai Old Street - 16 min walk
  • Pudong Riverside Promenade and Park - 5 min drive

Getting around

  • Yuyuan Garden Station - 4 min walk
  • Shanghai South Railway Station - 13 min drive
  • AirportShanghai (PVG-Pudong Intl.) - 45 min drive

Restaurants

  • Where to eat
  • On-site dining venue โ€“ Serves breakfast, lunch, dinner and light fare.

About this property

New Harbour Service Apartments

3.5-star Shanghai hotel in Downtown Shanghai, near Nanjing Road Shopping District
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafรฉ and a sauna are on-site. All 255 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and LCD TVs with satellite channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
New Harbour Service Apartments offers 255 forms of accommodation with minibars and laptop-compatible safes. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10 AM: CNY 88 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 1 meeting room
  • Business centre
  • Conference space (40 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Microwave
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Due to COVID-19, this propertyโ€™s food and beverage options may be limited pursuant to local regulations

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Hot springs
  • Sauna
  • Hot tub
  • Swimming pool
Due to COVID-19, this propertyโ€™s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per day.
Cots (infant beds) are available for CNY 50.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 88 per person (approximately)
  • Airport shuttle fee: CNY 400 per person (one-way)
  • Airport shuttle fee per child: CNY 400 (one-way)
  • Crib (infant bed) fee: CNY 50.0 per day
  • Rollaway bed fee: CNY 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 11 AM to 8:30 PM
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

New Harbour Service Apartments Shanghai
New Harbour Service Apartments
New Harbour Service Shanghai
New Harbour Service
New Harbour Serviced Apartments Shanghai
New Harbour Serviced Apartments Hotel Shanghai
New Harbour Service Apartments Hotel
New Harbour Service Apartments Shanghai
New Harbour Service Apartments Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at New Harbour Service Apartments and receive a full refund?
Yes, New Harbour Service Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to New Harbour Service Apartments cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at New Harbour Service Apartments?
As of 21 Sep,2020, prices found for a 1-night stay for 2 adults at New Harbour Service Apartments on 22 Sep,2020 start from SG$69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does New Harbour Service Apartments have a pool?
Yes, this property has an indoor pool. Pool access is from 11 AM to 8:30 PM.
Is New Harbour Service Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at New Harbour Service Apartments?
Self-parking is free at this property.
What time is check-in at New Harbour Service Apartments?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at New Harbour Service Apartments?
Checkout is at noon.
Does New Harbour Service Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 400 per person, one-way, applies.
Where is New Harbour Service Apartments located?
Located in Downtown Shanghai, this hotel is within a 15-minute walk of Old Chinese City, Nanjing Road Shopping District and People's Square. The Bund and Yu Garden are also within 15 minutes. Yuyuan Garden Station is only a 4-minute walk and Dashijie Station is 12 minutes.
4.1
Very good
997 reviews
5 - Excellent
338
4 - Good
498
3 - Okay
116
2 - Poor
34
1 - Terrible
11

4.1/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was terrific. Our beds were very comfortable and the breakfast had a good variety of food. The stafff were pretty helpful. We were surprised the pool and sauna were shut in Mondays and the would have liked the pool and sauna hours to commence earlier in the morning
Stayed 5 nights in Jan 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Staffs are super nice but property needs some updates
Stayed 4 nights in Dec 2019

5/5 Excellent

Stayed 4 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019