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Overview of Novotel Shanghai Hongqiao Hotel

Photo gallery

Featured image
Indoor pool
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
UNESCO Sustainable Property

Novotel Shanghai Hongqiao Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationLingkong SOHO2 min walk
    Popular LocationHongqiao Linkong Economic Zone3 min walk
    Popular LocationHongqiao Lingkong SOHO China Badminton Hall10 min walk
    AirportShanghai (SHA-Hongqiao Intl.)14 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room, 2 Single Beds

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite, 1 King Bed

    Room amenities

    • 50 sq m
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Suite, 1 King Bed

    Room amenities

    • 50 sq m
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Shanghai

Located in Changning neighbourhood, Novotel Shanghai Hongqiao Hotel is connected to the convention centre. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zhongshan Park and Yu Garden. Shanghai Science and Technology Museum and Shanghai Zoo are also worth visiting.
Popular Location

What's nearby

  • Lingkong SOHO - 2 min walk
  • Hongqiao Linkong Economic Zone - 3 min walk
  • Hongqiao Lingkong SOHO China Badminton Hall - 10 min walk
  • Xianxia Road - 3 min drive
  • Shanghai Zoo - 5 min drive

Getting around

  • Beixinjing Station - 2 min drive
  • Nanxiang North Railway Station - 12 min drive
  • AirportHongqiao International Airport (SHA) - 14 min drive

Restaurants

  • Where to eat
  • All Day Dining Restaurant – Serves breakfast, lunch and dinner daily.
  • Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
View in a map

About this property

Novotel Shanghai Hongqiao Hotel

4-star hotel connected to the convention centre in Changning
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a complimentary children's club, coffee/tea in a common area and a business centre. All 367 soundproofed rooms provide free WiFi, free wired Internet and room service. Thoughtful touches include minibars (stocked with some free items) and bathrobes, and guests will also find rainfall showerheads and flat-screen TVs.
Novotel Shanghai Hongqiao Hotel offers 367 forms of accommodation with minibars (stocked with some free items) and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 98 per person
  • 2 restaurants
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from noon - 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 98 per person (approximately)
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao Hotel Hotel
Novotel Shanghai Hongqiao Hotel Shanghai
Novotel Shanghai Hongqiao Hotel Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Novotel Shanghai Hongqiao Hotel and receive a full refund?
Yes, Novotel Shanghai Hongqiao Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Shanghai Hongqiao Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Shanghai Hongqiao Hotel?
As of 26 Feb,2021, prices found for a 1-night stay for 2 adults at Novotel Shanghai Hongqiao Hotel on 27 Feb,2021 start from SG$95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Shanghai Hongqiao Hotel have a pool?
Yes, this property has an indoor pool.
Is Novotel Shanghai Hongqiao Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Shanghai Hongqiao Hotel?
Self-parking is free at this property.
What time is check-in at Novotel Shanghai Hongqiao Hotel?
Check-in is from noon - 6:00 AM. After-hours check-in is not available.
What time is check-out at Novotel Shanghai Hongqiao Hotel?
Checkout is at noon.
Where is Novotel Shanghai Hongqiao Hotel located?
Located in Changning, this hotel is within 9 mi (15 km) of Zhongshan Park, Jing'an Temple and National Exhibition and Convention Center. Beixinjing Station is 25 minutes by foot.
4.3
Excellent
Rating 5 - Excellent. 90 out of 169 reviews
5 - Excellent 53%
Rating 4 - Good. 59 out of 169 reviews
4 - Good 35%
Rating 3 - Okay. 12 out of 169 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 169 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 169 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hongqiao stay
I had a great stay, robot is a nice touch
Stayed 4 nights in Sep 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
My food was sent back as it was cold and returned cold, the desk manager was patronising by laughing at me and the chef refused to heat it. I got a new dish and the restaurant manager was very nice in trying to help. The room was fine. I had to complain about a customer openly smoking in reception before any staff member did anything. I felt they resented me being there as a foreigner, the woman on the desk was not welcoming at all.
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller, Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Conveniently near Hongqiao with nice amenities
Stayed 1 night in Jan 2020

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Bad pool service
Swimming pool put up a mandatory requirement of swimming with cap which was at most a recommendation at other premises. No towels were provided at poolside. The staff was not friendly and making excuses when the complaint was lodged.
Stayed 4 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2019

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