2/10 Terrible
Jackie
8 Mar,2024
We did not get a chance to use it on Mar 7 because the booked date was wrong. It should be Feb 7 instead of Mar 7. We tried to talk with hotel manager on Feb. 7 for change or get some credits,it was rejected,The hotel asked us talk to Expedia but we can not reach it in china. We have to pay full price for the Feb 7. Before Mar. 7,we go there to negociate again,hotel still refuses to give us credit. Since we paid for March 7 via Expedia, hotel got the payment,it should be give customer some credit or refund if there is a date issue especially there is a full month gap,
Jackie
Stayed 1 night in Mar 2024