- Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is on the 7th floor of an old bldg The staff spoke english but was not very friendly When we finally saw the room, it was old, musty, the wall paper pealing, mold in the bathroom and neither the TV, refrigerator or safe worked. When i brought this to the attention of the man at reception (had to go down as rhe phone did not work either) he said the refrigerator was not for cooling and he would send someone for the TV and safe. The person that came did not speak english and he just physically picked up the safe from the closet and brought another. Really? The TV was unplugged (wonder when that room was last used). It had NO english channels. The bed was like a board, at least the sheets appeared to be clean. When I informed the clerk that we would not be staying, he said we needed to pay for that night and to contact Expedia to get our points for the other nights refunded, which we did.