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Overview of Swissotel Grand Shanghai

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, iron/ironing board
UNESCO Sustainable Property

Swissotel Grand Shanghai

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationJing'an Temple7 min walk
    Popular LocationShanghai Centre8 min walk
    Popular LocationShanghai Exhibition Center18 min walk
    AirportShanghai (PVG-Pudong Intl.)33 min drive

Choose dates to view prices

About this area

Shanghai

In the business district, Swissotel Grand Shanghai is in Shanghai's Jing'an neighbourhood, an area with great shopping. Xintiandi Style Shoppping Centre and Nanjing Road Shopping District are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The Bund and Yu Garden. Check out an event or a game at Mercedes Benz Arena, and consider making time for Shanghai Science and Technology Museum, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Jing'an Temple Station is 5 minutes on foot and Changping Road Station is 11 minutes.
Popular Location

What's nearby

  • Jing An Park - 6 min walk
  • Jing'an Temple - 7 min walk
  • Shanghai Centre - 8 min walk
  • Plaza 66 - 10 min walk
  • Shanghai Exhibition Center - 18 min walk

Getting around

  • Shanghai Railway Station - 5 min drive
  • Jing'an Temple Station - 5 min walk
  • Pudong International Airport (PVG) - 33 min drive

Restaurants

  • Where to eat
  • Cafe Swiss – Serves breakfast, lunch and dinner daily.
  • Second on-site dining venue – Serves lunch and dinner daily.
  • Yuan Yuan Restaurant – Serves lunch and dinner daily.

About this property

Swissotel Grand Shanghai

Luxury Shanghai hotel in Jing'an, walk to Jing'an Temple
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 467 rooms offer thoughtful touches such as bathrobes and slippers, along with free WiFi, free wired Internet and 24-hour room service. Guests will also find LCD TVs, minibars and separate baths and showers.
Swissotel Grand Shanghai offers 467 forms of accommodation with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 120 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CNY 218 per person
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • A meeting room

Spa

  • Body treatments
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 218 per person (approximately)
  • Airport shuttle fee: CNY 800 per vehicle (one way)
  • Self-parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 455 out of 923 reviews
5 - Excellent 49%
Rating 4 - Good. 366 out of 923 reviews
4 - Good 40%
Rating 3 - Okay. 68 out of 923 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 923 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 923 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities
Too many flaws
A weirdly designed room with very little electricity sockets for your devices. Also, only 2 small complimentary water bottles provided per day (which was never enough). One day, the maid just took the used shower gel and shampoo and didn’t bother to put new ones in the bathroom at all. The only few good things are the location and a gentleman near the door who was kind enough to point me to the direction of a printing store closeby.
Stayed 4 nights in Aug 2020

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The air conditioning was automatically set to an uncomfortable level during the day and could not be adjusted
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020