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Overview of Kempinski The One Suites Hotel Shanghai Downtown

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1 bedroom, premium bedding, in-room safe, desk
Fridge, microwave, hob, electric kettle
Fridge, microwave, hob, electric kettle
View from Room

Kempinski The One Suites Hotel Shanghai Downtown

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines

Explore the area

    Popular LocationShanghai City Hall16 min walk
    Popular LocationShanghai Landmark Department Store19 min walk
    Popular LocationNanjing Road Shopping District7 min drive
    AirportShanghai (PVG-Pudong Intl.)46 min drive

Choose dates to view prices

Deluxe Suite

No guest room rating
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

One Plus One Business Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Art Deco Studio

  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Suite

No guest room rating
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Comfort Studio

4.4/5 guest room rating
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Shanghai

Located in Shanghai's Jing'an neighbourhood, Kempinski The One Suites Hotel Shanghai Downtown is in the city centre and near a metro station. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Science and Technology Museum. Looking to enjoy an event or a game while in town? See what's happening at Mercedes Benz Arena or Luwan Stadium.
Popular Location

What's nearby

  • West Nanjing Road - 3 min walk
  • Shanghai City Hall - 16 min walk
  • Shanghai Landmark Department Store - 19 min walk
  • Jade Buddha Temple - 3 min drive
  • Nanjing Road Shopping District - 7 min drive

Getting around

  • Shanghai Railway Station - 4 min drive
  • West Nanjing Road Station - 7 min walk
  • Pudong International Airport (PVG) - 51 min drive

About this property

Kempinski The One Suites Hotel Shanghai Downtown

Luxury Shanghai aparthotel in Jing'an, near Nanjing Road Shopping District
This smoke-free aparthotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as a pillow menu and bathrobes.
Kempinski The One Suites Hotel Shanghai Downtown offers 244 forms of air-conditioned accommodation with MP3 docking stations and washers/dryers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Accommodation at this 5-star aparthotel has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Shanghai aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Pool

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (CNY 120 per night)

Family friendly

  • Children stay free
  • Free cot/infant bed

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: CNY 157 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Alarm clock
  • Pillow menu
  • Rollaway/extra beds: CNY 366 per day

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Deep-soaking bath
  • Bathrobes
  • Towels provided
  • Hairdryer
  • Free toiletries
  • Eco-friendly toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable/satellite service
  • MP3 docking station

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Laptop-compatible safe
  • Free newspapers (reception)
  • Porter/bellboy

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city centre

Things to do

  • Golf on site

General

  • 244 rooms
  • 25 floors
  • 1 building
  • Built in 2012

Where to eat

  • Bistro & Lounge – Bistro offering international cuisine. Serves breakfast, lunch and dinner.

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CNY 366 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 157 per person (approximately)
  • Self-parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 366 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 83 out of 155 reviews
5 - Excellent 54%
Rating 4 - Good. 59 out of 155 reviews
4 - Good 38%
Rating 3 - Okay. 8 out of 155 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 155 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 155 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. The room is clean and there is washer in the suite that very convenient for us to wash and dry our winter clothes. Overall is good.
Stayed 3 nights in Nov 2019

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, nice size of the apartment, convenient ambience, helpful staff
Stayed 9 nights in Oct 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ❤️It! will stay again! Excellent service! Best location.
Stayed 4 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019