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The Peninsula Shanghai

Photo gallery for The Peninsula Shanghai

Front of property – evening/night
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of The Peninsula Shanghai

VIP Access

The Peninsula Shanghai

5.0 star property

4.7/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
32 Zhongshan Dong Yi Road, No 32 The Bund, Shanghai, Shanghai, 200002

Explore the area

  • Popular LocationNanjing Road Shopping District8 min walk
  • Popular LocationThe Bund12 min drive
  • Popular LocationPudong Riverside Promenade and Park13 min drive
  • AirportShanghai (PVG-Pudong Intl.)44 min drive
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Room options

About this area

Shanghai

In the entertainment district, The Peninsula Shanghai is in Downtown Shanghai, a neighbourhood in Shanghai with good shopping. Jinling East Road Ferry Wharf and Pearl of the Orient Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nanjing Road Shopping District and Shanghai Landmark Department Store. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Mercedes Benz Arena.
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Map

What's nearby

  • Nanjing Road Shopping District - 8 min walk
  • Shanghai Municipal History Museum - 5 min drive
  • Shanghai International Convention Centre - 5 min drive
  • The Bund - 12 min drive
  • Pudong Riverside Promenade and Park - 13 min drive

Getting around

  • East Nanjing Road Station - 8 min walk
  • Shanghai Railway Station - 13 min drive
  • Pudong International Airport (PVG) - 43 min drive

About this property

The Peninsula Shanghai

5-star luxury hotel located in Downtown Shanghai
You can look forward to a round-trip airport shuttle, dry cleaning/laundry services and a bar at The Peninsula Shanghai. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a body scrub or a facial. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature garden views and brunch. Free in-room WiFi is available to all guests, along with a fitness centre and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and smoke-free property
  • A lift, free newspapers and a ballroom
  • Guest reviews give top marks for the location
Room features
All 235 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns. Guests reviews say good things about the size rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 46-inch TVs with DVD players
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: CNY 348 for adults and CNY 174 for children
  • 5 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Lobby
  • Yi Long Court
  • Sir Ellys Restaurant
  • Salon de Ning
  • The Compass Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 46-inch TV
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 400.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: CNY 348 for adults and CNY 174 for children (approximately)
  • Airport shuttle fee: CNY 3300 per vehicle (roundtrip)
  • Airport shuttle fee per child: CNY 3300
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Peninsula Hotel Shanghai
Peninsula Shanghai
Shanghai Peninsula
The Peninsula Shanghai Hotel Shanghai
Peninsula Shanghai Hotel
Peninsula Hotel
Peninsula
The Peninsula Shanghai Hotel
The Peninsula Shanghai Shanghai
The Peninsula Shanghai Hotel Shanghai

Frequently asked questions

Does The Peninsula Shanghai have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 3 Dec,2022, prices found for a 1-night stay for 2 adults at on 1 Jan,2023 start from S$580.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Peninsula Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Peninsula Shanghai?

Self-parking is free at this property.

What time is check-in at The Peninsula Shanghai?

Check-in is from 2:00 PM - anytime.

What time is check-out at The Peninsula Shanghai?

Checkout is at noon.

Does The Peninsula Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 3300 per vehicle applies.

Where is The Peninsula Shanghai located?

Located in Downtown Shanghai, this luxury hotel is steps away from Huangpu Park and Bank of China Building. Nanjing Road Shopping District and Jinling East Road Ferry Wharf are also within 15 minutes. East Nanjing Road Station is 8 minutes by foot and Tiantong Road Station is 14 minutes.

The Peninsula Shanghai Reviews

The Peninsula Shanghai Reviews

Overall score and ratings

4.7

Exceptional

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 204 out of 260 reviews" "
" "5 - Excellent 78%
Rating 4 - Good. 45 out of 260 reviews" "
" "4 - Good 17%
Rating 3 - Okay. 7 out of 260 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 2 out of 260 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 2 out of 260 reviews" "
" "1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

david
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, but too many non guests
Was supposed to get a complimentary upgrade due to my membership level, didn’t get one. Enquired and was told I had one already but I had the room I booked online, no upgrade added. Apart from that, nice hotel but they allow non hotel guests to que up for lunch an hour before it starts and so the entire entrance area is packed and kind of ruins the tranquility and vibe the hotel has. Super busy and the block the walkways.
Stayed 1 night in Dec 2021

5/5 Excellent

Can
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except that the shower booth door didn't close completely and the water was keep leaking and made the towels get wet on the floor. Other than that, it was very nice!
Stayed 1 night in Jul 2021

5/5 Excellent

Dominic
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4nights Christmas stay
Super wide king size bed. Can fit comfortably my 6 year old daughter! Very quiet environment as room is away from the lift Huge walk-in wardrobe. Became my wife's private space! Fantastic sound system for watching dvds.
Stayed 4 nights in Dec 2020

5/5 Excellent

KevinH, Shanghai
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Peninsula Shanghai is a wonderful opportunity to enjoy the most exciting aspects of the city in luxury. The hotel is elegant and well serviced with outstanding staff. Access to the Bund with fabulous dining and site seeing opportunities could not be better. Our room was spacious and luxurious with ample storage and high end amenities.
Stayed 2 nights in Dec 2020

5/5 Excellent

Verified traveller
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Peninsula in Beijing and Shanghai. It is the best of the best! 24 hour room service! Best location. Awesome bar. Will be staying at the Peninsula if available at any city.
Stayed 2 nights in Dec 2019

5/5 Excellent

Michael, Shanghai
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a classy experience and hotel. We went for my wife's birthday and were given express check-in and a free upgrade. Love staying at this hotel.
Stayed 1 night in Nov 2019

5/5 Excellent

Cindy
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/5 Poor

Verified traveller
Business traveller
Disliked: Staff & service, amenities
Room was too cold, CNN did not work, breakfast was poor, no skim milk, only one water bottle in the room
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location combined with excellent service and beautiful rooms. All the staff working there were extremely friendly and helpful.
Stayed 1 night in Oct 2019