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The Peninsula Shanghai

Photo gallery for The Peninsula Shanghai

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Indoor pool
Indoor pool
Terrace/patio
Terrace/patio

Overview of The Peninsula Shanghai

VIP Access

The Peninsula Shanghai

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
Map
32 Zhongshan Dong Yi Road, No 32 The Bund, Shanghai, Shanghai, 200002

Explore the area

  • Popular LocationNanjing Road Shopping District8 min walk
  • Popular LocationPudong Riverside Promenade and Park5 min drive
  • Popular LocationThe Bund14 min drive
  • AirportShanghai (PVG-Pudong Intl.)43 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

Choose dates to view prices

About this area

Shanghai

In the entertainment district, The Peninsula Shanghai is in Downtown Shanghai, a neighbourhood in Shanghai with good shopping. The area's natural beauty can be seen at The Bund and Yu Garden. Madame Tussauds Wax Museum and Shanghai Natural History Museum are also worth visiting.
Visit our Shanghai travel guideOpens in a new window
Map

What's nearby

  • Nanjing Road Shopping District - 8 min walk
  • Shanghai Municipal History Museum - 5 min drive
  • Pudong Riverside Promenade and Park - 5 min drive
  • Shanghai International Convention Centre - 5 min drive
  • The Bund - 14 min drive

Getting around

  • East Nanjing Road Station - 8 min walk
  • Shanghai Railway Station - 13 min drive
  • Pudong International Airport (PVG) - 43 min drive

About this property

The Peninsula Shanghai

Luxury Shanghai hotel in Downtown Shanghai, near Nanjing Road Shopping District
Along with 5 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and massage/treatment rooms.
The Peninsula Shanghai offers 235 air-conditioned accommodations with iPod docking stations and DVD players. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Awards and affiliations

The Peninsula Shanghai is listed in the 2021 Travel + Leisure 500.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AMโ€“11:00 AM: CNY 348 for adults and CNY 174 for children
  • 5 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Lobby
  • Yi Long Court
  • Sir Ellys Restaurant
  • Salon de Ning
  • The Compass Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 46-inch TV
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Guest rating 4.5+
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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CNY 400.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 348 for adults and CNY 174 for children (approximately)
  • Airport shuttle fee: CNY 3300 per vehicle (roundtrip)
  • Airport shuttle fee per child: CNY 3300
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Peninsula Hotel Shanghai
Peninsula Shanghai
Shanghai Peninsula
The Peninsula Shanghai Hotel Shanghai
Peninsula Shanghai Hotel
Peninsula Hotel
Peninsula
The Peninsula Shanghai Hotel
The Peninsula Shanghai Shanghai
The Peninsula Shanghai Hotel Shanghai

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 204 out of 260 reviews
5 - Excellent 78%
Rating 4 - Good. 45 out of 260 reviews
4 - Good 17%
Rating 3 - Okay. 7 out of 260 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 260 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 260 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, but too many non guests
Was supposed to get a complimentary upgrade due to my membership level, didnโ€™t get one. Enquired and was told I had one already but I had the room I booked online, no upgrade added. Apart from that, nice hotel but they allow non hotel guests to que up for lunch an hour before it starts and so the entire entrance area is packed and kind of ruins the tranquility and vibe the hotel has. Super busy and the block the walkways.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except that the shower booth door didn't close completely and the water was keep leaking and made the towels get wet on the floor. Other than that, it was very nice!
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4nights Christmas stay
Super wide king size bed. Can fit comfortably my 6 year old daughter! Very quiet environment as room is away from the lift Huge walk-in wardrobe. Became my wife's private space! Fantastic sound system for watching dvds.
Stayed 4 nights in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Peninsula Shanghai is a wonderful opportunity to enjoy the most exciting aspects of the city in luxury. The hotel is elegant and well serviced with outstanding staff. Access to the Bund with fabulous dining and site seeing opportunities could not be better. Our room was spacious and luxurious with ample storage and high end amenities.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Peninsula in Beijing and Shanghai. It is the best of the best! 24 hour room service! Best location. Awesome bar. Will be staying at the Peninsula if available at any city.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a classy experience and hotel. We went for my wife's birthday and were given express check-in and a free upgrade. Love staying at this hotel.
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/5 Poor

Business traveller
Disliked: Staff & service, amenities
Room was too cold, CNN did not work, breakfast was poor, no skim milk, only one water bottle in the room
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location combined with excellent service and beautiful rooms. All the staff working there were extremely friendly and helpful.
Stayed 1 night in Oct 2019

4/5 Good

Stayed 3 nights in Oct 2019